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BeyondTrust Remote Support vs Admin By Request Comparison (2026)

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BeyondTrust Remote Support logo

BeyondTrust Remote Support

Admin By Request logo

Admin By Request

100pts

Overview

BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.

Category Leaders

Endpoint privilege management with just-in-time admin elevation, full auditing, and secure remote access for Windows, macOS, and Linux. Anti-malware file scanning, SSO and MFA enforcement, ML and AI automation, temporary local admin accounts, and a full inventory and detailed auditlog.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

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