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Admin By Request Logo

Admin By Request

4.9
(37)

Write a review

Local admin rights, managed.

(2)

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Admin By Request Pricing, Features, Reviews and Alternatives

Admin By Request FAQs

Q. What type of pricing plans does Admin By Request offer?

Admin By Request has the following pricing plans:
Starting from: $0.00
Pricing model: Free

These products have better value for money


Q. Who are the typical users of Admin By Request?

Admin By Request has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Admin By Request support?

Admin By Request supports the following languages:
English, Japanese, Thai


Q. Does Admin By Request support mobile devices?

Admin By Request supports the following devices:
Android, iPad, iPhone


Q. Does Admin By Request offer an API?

Yes, Admin By Request has an API available for use.


Q. What other apps does Admin By Request integrate with?

Admin By Request integrates with the following applications:
Jira, Azure Active Directory, Microsoft Teams, Okta, Slack, Splunk Enterprise, ServiceNow, Microsoft Intune, Microsoft Power BI


Q. What level of support does Admin By Request offer?

Admin By Request offers the following support options:
Knowledge Base, Phone Support, Chat, Email/Help Desk, FAQs/Forum

Admin By Request product overview

Price starts from

0

What is Admin By Request?

Admin By Request is a powerful Privileged Access Management (PAM) security solution designed to empower organizations in effectively managing, monitoring, and controlling local admin rights across their endpoints. With its comprehensive features, organizations can confidently maintain a secure environment.

Key benefits of using Admin By Request

• With app elevation, you can elevate applications without elevating the user.

• The Break Glass/LAPS-replacement feature allows for the provisioning of temporary local admin accounts.

• Integration with OPSWAT's MetaDefender Cloud API means you can scan files with over 35 anti-malware engines.

• Enforce business rules with endpoint MFA/SSO prior to privilege elevation.

• Allow our Artificial Intelligence engine to auto-approve requests for elevation.

• With our Machine Learning feature, you can allow auto-approvals after a set number of manual approvals.

• Ensure all sensitive data is protection - Admin By request is GDPR compliant, ISO 27001 certified, and adheres to a number of other global compliance standards.

• Cover all endpoints with versions for Windows, macOS, and Linux operating systems.

• Integrate with ServiceNow, Teams, Slack, SIEM tools, and ticketing systems.

• Access all core Admin Portal features from your mobile device with the Admin By Request mobile app.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Phone Support
Chat
Email/Help Desk
FAQs/Forum

Training options

Webinars
Documentation
Videos
Live Online

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Admin By Request pricing information

Value for money

4.7

/5

37

Starting from

0

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Admin By Request features

Functionality

4.8

/5

37

Total features

63

12 categories

Most valued features by users

API
Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Reporting & Statistics
Workflow Management
Monitoring
Access Controls/Permissions

Functionality contenders

Admin By Request users reviews

Overall Rating

4.9

/5

37

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.43/10
Rating distribution

5

4

3

2

1

33

4

0

0

0

Pros
The customer service is great. Not only were they extremely helpful with us implementing this, but they are also very responsive if we have questions about features.
It has all of the features required from a PAM solution. The portal is very intuitive and easy to understand and the deployment is super easy.
It can help you eliminate local admin rights and improve your security posture. You can allow users to perform elevated tasks when needed, without having to wait for IT approval or intervention.
Cons
MacOS Break Glass could use some work, though most of that is on Apple since they have horrible identity management for enterprise users.
You now need to drop the application to the Admin by Request icon. Users don't now that sometimes.
That feature is the geolocation of devices makes some users nervous that our IT team knows where their devices are in gmaps; however, this feature is very helpful when a product is missing.

Overall rating contenders

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Shlomi F.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AdminByRequest Product for PAM for Workstations or Servers

Reviewed 8 months ago
Pros

it has all of the features required from a PAM solution. the portal is very intuitive and easy to understand and the deployment is super easy. there are no issues with the software like glitches or bugs.the agent is very small (under 2 MB) and doesn't generate performance issues on devices.you can pre-approve software, and deploy and approval mechanism. you can even revoke admin rights for Helpdesk teams but leave them an easy to use elevation method.

Cons

blocking elevation of child process for pre-approved software.

KS
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Kevin S.

Automotive, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A tool that improves security and makes life easier!

Reviewed 5 months ago

Easy to buy, easy to use, low pressure sales team. It's amazing to find a tool that does what it's supposed to at a reasonable price!

Pros

Easy to use, easy to setup, so much easier to authorize admin requests than having to remote in and type in credentials.

Cons

The only downside is we didn't implement it years earlier.

TE
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Tamer E.

Higher Education, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A must for higher Education

Reviewed 2 months ago

We had a lot of users at the university with local admin rights. There are so many different departments that use different software and are always in need of updates. Having Admin by Request allows us to manage admin rights, and we do it all remotely using the app on phones to grant permission. We recommend Admin by Request to any organization that wants to keep their network secure by denying local admin rights.

Pros

What we like most is the flexibility. We are able to use ABR off campus through our cell phones to grant requests. Also the price point for the software is excellent and helps us make the decision to renew every year!

Cons

I know this may sound crazy, but we have yet to see any cons at this point. This could change down the road, but as of now there is not any.

RS
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Ryan S.

Higher Education, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Admin By Request Works

Reviewed 6 months ago

Overall, it has helped us to not give local admin privileges to users but still allow them to install software.

Pros

It's easy for the clients to use and request access.

Cons

Sometimes the interface for the console feels a little bulky

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Mick Jagtfelt N.

Food Production, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easiest way to achieve zero-trust on your endpoints

Reviewed 8 months ago

Everything from pre-sales to purchasing and support has been a pleasure. We have in a very short time eliminated all local admin accounts on all endpoints (including the previously fixed ones, used by IT-support).

Pros

Easy and fast deployment, great feature set (including mobile apps for admins, break glass accounts, integrated SSO (and MFA), AI approval) its all something we did't have before, and its made our security posture and administration of local admin permissions so much easier. From purchase to fully implemented a total of 2 weeks passed, including testing.

Cons

None i can think of really, it does what it does great.

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