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MSP360 Backup vs Comet Backup Comparison (2026)

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Good recommendations?

MSP360 Backup

Comet Backup

Overview

MSP360 Managed Backup is a secure, scalable, and cost-effective backup solution that eliminates vendor lock-in, reduces maintenance time, and maximizes MSP profitability with flexible storage and automation.

Fast, secure, backup software for businesses and IT providers. Comet is a flexible, all-in-one backup platform available in 13 languages. You choose your backup environment and storage destinations. Simple, profitable pricing. No contracts. 30-day FREE trial!

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

257

182

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

4.7

Value for money

Ease of use

Features

Customer support

85%

would recommend this app

Pros

“Our acceptance test was restoring a single file from the AES-encrypted image: it came back byte-identical (SHA-256 verified) — and it was a file that had already been deleted from the source disk, so it was a genuine data recovery, not a demo.”

José H.

Manager

“Its ability to integrate with multiple cloud providers and support a range of backup types makes it well-suited for small to mid-sized businesses and IT-managed environments.”

Daniel E.

Sr Systems Administrator

“Setup has many options, several actions need an elevated/admin CLI, and some behavior (exclusion masks, retention formats) is under-documented — I had to experiment.”

Marco P.

Director

Pros

“The Windows Image Backup feature allows users to create a full system backup, ensuring that all files, settings, and applications are securely stored.”

Nayan S.

TECH SUCCESS

“We are using it to serve hundreds of customers and device and I can sleep well at night knowing it's taking care of backing up our critical data for all of our customers.”

Chris E.

VP of Technology

“Good for MSPs: supports multiple tenants and the client software allows for rebranding with your own name/logo”

Aaron P.

Owner

Cons

“Koapi may be free, but the VSS and Powershell configuration is tedious -”

Henry K.

Head Honcho

“Error messages and logging are sometimes unclear, making troubleshooting more difficult.”

Daniel E.

Sr Systems Administrator

“License pricing increase with no additional benefit, the account rep never responded to any of my follow ups about price matching prior to my legacy file backup license being done away with.”

Tom H.

Owner

Cons

“The Server back-end, sometimes there are weird errors backing up restored VM's, sometimes slow performance, no instant disaster recovery from the data.”

Francois T.

Owner

“Documentation is not good for this task.”

Matthew T.

Jr System Admin

“Restores can be slower then some competitors, no option to live mount the data found in some of the competition.”

Rene N.