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Non-intrusive IT assessment solution

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Network Detective Pro Pricing, Features, Reviews and Alternatives

Network Detective Pro FAQs

Q. What type of pricing plans does Network Detective Pro offer?

Network Detective Pro has the following pricing plans:
Starting from: $499.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Network Detective Pro?

Network Detective Pro has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Network Detective Pro support?

Network Detective Pro supports the following languages:
English


Q. Does Network Detective Pro offer an API?

No, Network Detective Pro does not have an API available.


Q. What other apps does Network Detective Pro integrate with?

Network Detective Pro integrates with the following applications:
Compliance Manager GRC, VulScan, IT Glue, Dark Web ID


Q. What level of support does Network Detective Pro offer?

Network Detective Pro offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support

Network Detective Pro product overview

Price starts from

499

Per month

Flat Rate

What is Network Detective Pro?

Network Detective is a non-intrusive IT assessment tool. There is no software to install, so it can be used anywhere without leaving a footprint. The low-cost and unlimited license models allow MSPs to manage workflows, onboard new clients, and improve service delivery.

Key benefits of using Network Detective Pro

MSPs, IT Service Providers, VARs and multi-functional IT technicians within organizations.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base
Phone Support

Training options

Webinars
Documentation
Live Online
Videos

Not sure about Network Detective Pro? Compare it with a popular alternative

Network Detective Pro logo

Network Detective Pro

4.5
(10)

Starting from

499

Per month

Flat Rate

Free plan
Free trial
Pricing range

Starting from

129

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Network Detective Pro pricing information

Value for money

4.6

/5

10

Starting from

499

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Network Detective Pro features

Functionality

4.4

/5

10

Total features

40

6 categories

Most valued features by users

Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Reporting/Analytics
Third-Party Integrations
Activity Tracking
Risk Assessment

Network Detective Pro users reviews

Overall Rating

4.5

/5

10

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.7/10
Rating distribution

5

4

3

2

1

6

3

1

0

0

Pros
My overall experience with the product has been great with regards to using this as an information gathering tool.
We love that we can quickly capture lots of information on a network quickly. We can also integrate this with documentation systems to keep data up to date.
Great tool for Network and Security Assessments.
Cons
Technical Support suffers from a lack of responsiveness on really big impactful issues that can stop an assessment in its tracks for 1 or more weeks.
When reviewing through many pages of a pdf, it can be difficult to flip through and catch things unless you are specifically looking for a piece of info (search in pdf).
My only difficulty with the software is processing through the shear amount of information that can be generated in the Reports.
JA
AvatarImg

John A.

Information Technology and Services, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Network Detective Review

Reviewed 5 years ago

I have greatly enjoyed using the software and find it easy to generate some valuable reports. It is tried, tested, and true and provides me amazing insight and understanding of even the most detailed network.

Pros

This software has been vital to helping our business grow. From new prospects to existing clients we use this software to help shed light on companies networks. In the pre-sale we use this tool to help inform the customer about their current support and security issues they may have and not even know about. It is eye opening for them to see this and it helps us build a better program for them to help address their needs. For our existing clients we run this and use it during our QBRs to show the value they are receiving from us and how we have helped remediate the issues on their network.

Cons

There isn't much I don't like about this software. It is simple to use and easy for us to train new employees on. The biggest issue I have ever had about this was more my fault than the software itself. I had done an upgrade on the report builder and didn't upgrade the scan tools so I had a mismatch after a scan and had to contact support who helped me roll back my software and get the scan going so I didn't have to go and re-scan the environment.

MB
AvatarImg

Michael B.

Information Technology and Services, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Network Discovery and Constant Insight into Monitored Infrastructure

Reviewed a year ago

My overall experience with the product has been great with regards to using this as an information gathering tool. Outside of using this product, manually reviewing the data points it covers would take much time out of a resource's day. The usefulness of Network Detective Pro is apparent by the 5 years + of our org working with this tool.

Pros

We currently use Network Detective Pro for initial investigation and assessment of potential clients, along with constant monitoring of network changes in clients that are subscribed to our service. The ability to export the gathered information into IT Glue allows us to initially populate our documentation for a particular client and review relevant information outside of just an exported pdf report. This allows us to review over potential and current clients quickly and efficiently, saving time for our tech resources in the information gathering process.

Cons

My only difficulty with the software is processing through the shear amount of information that can be generated in the Reports. When reviewing through many pages of a pdf, it can be difficult to flip through and catch things unless you are specifically looking for a piece of info (search in pdf). I think this may be remedied by exporting report into IT Glue and using that as a base to review data and build reports through that platform, but that is an additional product outside of Network Detective Pro.

RA
AvatarImg

Robert A.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good Product, But it could be great with more refinement, updates and enhancements.

Reviewed a year ago

Overall Network Detective provided insight and reporting not available within other platforms. Technical Support suffers from a lack of responsiveness on really big impactful issues that can stop an assessment in its tracks for 1 or more weeks.

Pros

Ease of use and deployment. Data collectors work 95% of the time without issue. The reports have an enormous amount of data and are well organized.

Cons

Scaling and capacity for larger clients (4000 device & users) is marginal. Reporting for larger clients can take an extraordinary long period of time (like 12+ hours or more). MS O365 and Azure assessments suffer from configuration and authentication issues. No support for endpoint push assessments for Azure AD Devices (We modified the endpoint data collector to run in a cloud managed environment). Reporting needs to be refined to show the actual assets being cited within many of the reports.

GS
AvatarImg

Gaurav S.

Computer & Network Security, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great tool for Network and Security Assessments

Reviewed a year ago
Pros

Reporting and Analytics is one of the great features of Network Detective as it produces some great detailed and comprehensive reports with detailed risk score and issues summary. It also integrates well with different environment to produce consistent results and reports.

Cons

At the same time, we are dealing with some false positive's issues recently on the reporting produced by the tool. Some scaling issues have also been faced by us with tool failing at times when working with some very large cloud environment with many users, other than that it's great.

SK
AvatarImg

Sheila K.

Telecommunications, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great product for MSPs!

Reviewed a year ago
Pros

This saves us so much time and supports standardization so that there are less manual processes.

Cons

Implementation was a bit of a challenge but thats easy to say about all software implementations.

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