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Norton AntiVirus Logo

Antivirus and online identity protection software

Table of Contents

Norton AntiVirus - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Norton AntiVirus overview

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Based on 4461 verified user reviews

What is Norton AntiVirus?

Norton AntiVirus is a network security program with key features that include anti-virus protection, threat response, activity monitoring, risk alerts, access controls, real-time notifications, and more.

Who uses Norton AntiVirus?

Reviews for Norton AntiVirus come from a wide variety of industries, including retail (6% of reviewers), information technology and services (5%), and education management (5%). The most frequent use case for Norton AntiVirus cited by reviewers is network security (100% of reviewers).

What do users say about Norton AntiVirus pricing?

Reviewers appreciate the comprehensive security features and competitive pricing, and they value frequent discounts and bundled savings. However, some reviewers find the pricing structure confusing, and they report frustration with costly renewals, limited free trials, and frequent upselling.

Starting price

59.99flat rate /
per year

Alternatives

with better value for money


Pros & Cons

Virus Protection

Security and Access Control

Seamless integration capabilities

Renewal

Resource Usage

Performance and Speed

Norton AntiVirus’s user interface

Ease of use rating:

Norton AntiVirus pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(203)
3-4(1,580)
5(2,678)

What do users say about Norton AntiVirus?

Norton AntiVirus is a network security program with key features that include anti-virus protection, threat response, activity monitoring, risk alerts, access controls, real-time notifications, and more.

Select to learn more


Who uses Norton AntiVirus?

Based on 4,461 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Information Technology and Services
Education Management
Computer Software
Others

Use cases

Network Security

Norton AntiVirus's key features

GetApp's analysis of 703 verified user reviews collected between July 2021 and January 2025 identifies Norton AntiVirus' most critical features and summarizes user sentiment about those features.

Anti virus

Reviewers appreciate Norton AntiVirus for its robust protection against viruses and malware. They report that it effectively detects, blocks, and cleans malicious software, ensuring real-time protection. Users highlight its frequent updates and comprehensive capabilities, including VPN, password management, and ransomware protection. They find it valuable for maintaining system performance and preventing data loss. However, some users mention it can be heavy on system resources and occasionally lacks the latest threat listings. Of the 71 Norton AntiVirus users who gave detailed accounts of their use of Anti Virus, 97% rated this feature as important or highly important.

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“I am glad with this product because it cleans your computer or laptop and when you got a virus you got a notification about to scan your computer or laptop to delete the virus ”
DH

Deveney H.

Sales

“I like how robust the antivirus is and how often it scans and checks the computer and how up to date the software stays of potential threats and viruses. ”
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Angelique K.

HR & Ops Manager


Threat response

Reviewers indicate that Norton AntiVirus offers a highly responsive threat detection system. They report that it quickly identifies and quarantines malware, spyware, and phishing attempts. Users appreciate the real-time alerts and detailed notifications, which help them take immediate action. They also value the ability to whitelist and blacklist files, enhancing control over their security. Some users mention that it occasionally flags false positives, but overall, they find the threat response reliable and effective. Of the 547 Norton AntiVirus users who gave detailed accounts of their use of Threat Response, 96% rated this feature as important or highly important.

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“Threat response is high. Norton quickly identifies malwares especially when USB or other external devices have been plugged into my laptop. The threat response is also high with viruses from various websites. It quickly identifies them and gives you a number of actions to take to save your system from danger”
KA

Kehinde A.

Managing Director

“Norton Antivirus has very good malware protection that will help you know if an application you download or a website you visit has features that can harm your device. Every time it finds one of these characteristics, it will notify you so that it can carry out its respective analysis and protect your device”
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Josías G.

Marketing


Activity monitoring

Users report that Norton AntiVirus provides comprehensive activity monitoring, ensuring constant protection. They appreciate its ability to monitor downloads, websites, and applications for potential threats. Reviewers highlight the real-time reporting and alerts for unusual CPU or memory usage, which helps maintain system security. They find the monitoring capabilities useful for both personal and professional use, though some note it can slow down the system slightly. Of the 101 Norton AntiVirus users who gave detailed accounts of their use of Activity Monitoring, 93% rated this feature as important or highly important.

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“Usually, I don't frequently use an IT specialist to protect my computer because Norton has efficiently been helping me to monitor my computer perfectly well by detecting threats and analyzing them as they appear within a fraction of a second. ”
AT

Augustine T.

Freelancer

“Closely monitors your computer. Alerts you when there is a more than normal amount of CPU or memory usage occurring. Reports which component or application is using high memory.”
FR

Fahim R.

Teaching


Risk alerts

Reviewers appreciate the prompt risk alerts provided by Norton AntiVirus. They indicate that the software notifies them immediately of potential threats, allowing for quick action. Users find the alerts helpful for identifying risky websites, downloads, and emails. They value the detailed information provided with each alert, which aids in understanding and mitigating risks. However, some users feel that the frequency of alerts can be overwhelming and sometimes unnecessary. Of the 60 Norton AntiVirus users who gave detailed accounts of their use of Risk Alerts, 92% rated this feature as important or highly important.

See related user reviews

“The program will alert you whenever it believes that you are entering risky territory. I like to know when a website is not protected by my program, or if it detects the possible threat”
JD

Jessica D.

Manager

“Norton gives you immediate alerts as soon as a risk is detected and it walks you through the steps to resolve the issue in a straight forward way that is easy to understand.”
RS

Rachel S.

Customer Service Representative


Access controls/permissions

Users find the access controls and permissions in Norton AntiVirus highly useful. They report that it allows them to manage which applications and websites can access their devices. Reviewers appreciate the parental controls, which help protect children online, and the ability to whitelist and blacklist specific files. They also value the comprehensive firewall and exploit protection. Some users mention that the initial settings may require manual adjustments to suit their needs. Of the 423 Norton AntiVirus users who gave detailed accounts of their use of Access Controls/Permissions, 90% rated this feature as important or highly important.

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“The controls is an amazing feature to be able to change any notifications or settings. The permissions is a great feature in itself because anytime you download a game or go to a site that may have a virus it pops up a permission that warns you saying they scanned and have found a virus on that site and ask do you still want to access the site or not. This software is amazing! ”
AM

Amie M.

Photographer

“I find that the access to controls/ permissions is a critical role in the antivirus software as a whole. It allows me to monitor and control what apps have access to what settings on my device. ”
BK

Brittany K.

Childcare


Real-Time notifications

Reviewers highlight the effectiveness of Norton AntiVirus's real-time notifications. They report that the software promptly alerts them to any threats, allowing for immediate action. Users appreciate the timely pop-up notifications and detailed information provided. They find this capability critical for maintaining security and preventing damage. However, some users mention that the frequent notifications can be annoying and prefer a summary report instead. Of the 50 Norton AntiVirus users who gave detailed accounts of their use of Real-Time Notifications, 90% rated this feature as important or highly important.

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“This software provides prompt real time notifications for swift action in fighting virus attacks on your device. ”
SC

Sarah C.

RN

“Real Tome Notifications works fine and detects almost immediately when a threat enters in your OS.”
LB

Lucas B.

Postdoctoral Researcher


All Norton AntiVirus features

Features rating:

Alerts/Notifications
Secure login
Email alerts
Anti spam
Activity dashboard
Real-Time monitoring
VPN

Norton AntiVirus awards

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Norton AntiVirus pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Norton AntiVirus Plus

59.99

Per year

Features included:

  • 100% Virus Protection Promise
  • 2gb Cloud Storage
  • Anti Spyware
  • Antivirus
  • Malware Protection; Online Threat Protection
  • Password Manager
  • Smart Firewall

Norton 360 Standard

84.99

Per year

Features included:

  • 100% Virus Protection Promise
  • 50gb Cloud Storage
  • Anti Spyware
  • Antivirus
  • Dark Web Monitoring
  • Malware Protection; Online Threat Protection
  • Parental Control
  • Password Manager
  • PC Safecam
  • Privacy Monitor
  • School Time
  • Secure VPN for up to 5 Devices
  • Smart Firewall

Norton 360 Deluxe

104.99

Per month

Features included:

  • 100% Virus Protection Promise
  • 50gb Cloud Storage
  • Anti Spyware
  • Antivirus
  • Dark Web Monitoring
  • Malware Protection; Online Threat Protection
  • Parental Control
  • Password Manager
  • PC Safecam
  • Privacy Monitor
  • School Time
  • Secure VPN for up to 5 Devices
  • Smart Firewall

Norton 360 Premium

124.99

Per year

Features included:

  • 100gb Cloud Storage
  • 100% Virus Protection Promise
  • Anti Spyware
  • Antivirus
  • Dark Web Monitoring
  • Malware Protection; Online Threat Protection
  • Parental Control
  • Password Manager
  • PC Safecam
  • Privacy Monitor
  • School Time
  • Secure VPN for up to 10 Devices
  • Smart Firewall

User opinions about Norton AntiVirus price and value

Value for money rating:

Of 99 reviews that provide robust commentary on Norton AntiVirus's price and value, 52% mention it in a positive light.

Some users think Norton AntiVirus offers good value for money due to its comprehensive features and compatibility with other programs, allowing them to save money by combining different products. They appreciate the variety of internet security tools, such as firewall, parental controls, password manager, and cloud storage, included in the pricing plans. Some users report that the annual fee covers both computer and mobile versions, providing extensive protection across devices. Reviewers indicate that the pricing is competitive compared to other antivirus solutions, with options for different budgets and frequent promotions. They find the multi-user licenses and the ability to use a single subscription on multiple devices to be cost-effective.

However, some users feel that Norton AntiVirus is expensive, especially when considering the lack of multi-license pricing for the antivirus product. They mention that the software can be resource-intensive, slowing down their systems. Some reviewers find the frequent pop-ups and ads for additional features and upgrades to be annoying and feel that these should be included in the base price. Others indicate that there are cheaper or even free alternatives that offer similar protection without the high cost. Some users also express frustration with the renewal process and the perceived high cost of maintaining the subscription.

, and

To see what individual users think of Norton AntiVirus's cost and value, check out the review excerpts below.

“My over all experience is, this product definitely protect you and with many more feature add to give you even more protection, once you sign up on Norton website and login in to the program you need to choose your paid subscription with can be yearly or 2 years subscription if you go 2 years you do save money but this is optional.”
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Paul H.

Relief Manager

“Overall, Norton is the best internet security suite you can find: it provides unbeatable malware protection, packs almost every internet security tool on the market into one program, and is excellent value for money.”
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Adrián P.

Customer Service and Support Agent

“The only drawback to this is the price and the prices inability to use the Licence on more than one PC so if you have more than one PC it can get pretty pricey for this software.”
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Angelique K.

HR & Ops Manager

Norton AntiVirus customer support

What do users say about Norton AntiVirus customer support?

Customer support rating:

We analyzed 130 verified user reviews to identify positive and negative aspects of Norton AntiVirus customer support.

A number of users highlight Norton's 24/7 customer support availability and quick response times to issues.

Multiple users found support staff helpful and knowledgeable, resolving installation and technical problems efficiently.

A number of users report long wait times, confusing phone/chat systems, and difficulty reaching customer service.

Multiple users mention language barriers, unhelpful representatives, and inconsistent support quality.

Support options

24/7 (live rep)
Phone support
Knowledge base
Faqs/forum
Email/help desk

Training options

Documentation
Videos

To see what individual users say about Norton AntiVirus's customer support, check out the review snippets below.

“The customer service is very intuitive and detects possible inconveniences with the products very quickly; If necessary, they remotely evaluate the product and respond in a very reasonable time.”

ML

Mauricio L.

FINANCIAL CONSULTANT

“The customer support for norton is one of the best too as they are always happy to help with any issues, whether they may be installation or compatibility issues.”

SR

Shaun R.

GCU Computing Science Student

Norton AntiVirus FAQs

Q. Who are the typical users of Norton AntiVirus?

Norton AntiVirus has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What is Norton AntiVirus used for?

Norton Security is an on-premise anti-virus and identity protection software designed to help individuals and businesses of all sizes protect desktops, mobile devices, and data from hack attempts, malware, ransomware, and unauthorized access. The platform includes a firewall, which automatically tracks online traffic and data exchange across the internet and blocks suspicious activities to secure personal data and files from malicious attacks. Norton Security’s password manager allows administrators to create, store, and access complex passwords from an encrypted online vault and facilitates secure internet browsing on shared or public Wi-Fi connections using the built-in virtual private network (VPN). It offers a host of features, such as cloud data backup, stolen wallet protection, credit and dark web monitoring, remote learning management, and more. Parents can also utilize the parental control functionality to monitor online activities and application download history and implement content filtering to ensure a safe browsing environment. Norton Security includes privacy monitoring, which lets users scan and block data broker websites from accessing personal information like phone number, address, or date of birth. Enterprises can also receive text, email, or in-app notifications about data breaches, illegal identity verifications, potential threats, and other security issues.


Q. What languages does Norton AntiVirus support?

Norton AntiVirus supports the following languages:
English


Q. Does Norton AntiVirus support mobile devices?

Norton AntiVirus supports the following devices:
Android, iPhone


Q. Does Norton AntiVirus offer an API?

No, Norton AntiVirus does not have an API available.


Q. What level of support does Norton AntiVirus offer?

Norton AntiVirus offers the following support options:
24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk

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