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Norton AntiVirus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Antivirus and online identity protection software
Table of Contents
Norton AntiVirus - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Norton AntiVirus overview



Based on 4461 verified user reviews
What is Norton AntiVirus?
Norton AntiVirus is a network security program with key features that include anti-virus protection, threat response, activity monitoring, risk alerts, access controls, real-time notifications, and more.
Who uses Norton AntiVirus?
Reviews for Norton AntiVirus come from a wide variety of industries, including retail (6% of reviewers), information technology and services (5%), and education management (5%). The most frequent use case for Norton AntiVirus cited by reviewers is network security (100% of reviewers).
What do users say about Norton AntiVirus pricing?
Reviewers appreciate the comprehensive security features and competitive pricing, and they value frequent discounts and bundled savings. However, some reviewers find the pricing structure confusing, and they report frustration with costly renewals, limited free trials, and frequent upselling.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Virus Protection
Security and Access Control
Seamless integration capabilities
Renewal
Resource Usage
Performance and Speed
Norton AntiVirus’s user interface
Norton AntiVirus pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.4
Ease of use
4.4
Customer support
4.2
Reviews sentiment
What do users say about Norton AntiVirus?
Norton AntiVirus is a network security program with key features that include anti-virus protection, threat response, activity monitoring, risk alerts, access controls, real-time notifications, and more.
Select to learn more
Who uses Norton AntiVirus?
Based on 4,461 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Norton AntiVirus's key features
GetApp's analysis of 703 verified user reviews collected between July 2021 and January 2025 identifies Norton AntiVirus' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Norton AntiVirus for its robust protection against viruses and malware. They report that it effectively detects, blocks, and cleans malicious software, ensuring real-time protection. Users highlight its frequent updates and comprehensive capabilities, including VPN, password management, and ransomware protection. They find it valuable for maintaining system performance and preventing data loss. However, some users mention it can be heavy on system resources and occasionally lacks the latest threat listings. Of the 71 Norton AntiVirus users who gave detailed accounts of their use of Anti Virus, 97% rated this feature as important or highly important.
Deveney H.
Sales

Angelique K.
HR & Ops Manager
Reviewers indicate that Norton AntiVirus offers a highly responsive threat detection system. They report that it quickly identifies and quarantines malware, spyware, and phishing attempts. Users appreciate the real-time alerts and detailed notifications, which help them take immediate action. They also value the ability to whitelist and blacklist files, enhancing control over their security. Some users mention that it occasionally flags false positives, but overall, they find the threat response reliable and effective. Of the 547 Norton AntiVirus users who gave detailed accounts of their use of Threat Response, 96% rated this feature as important or highly important.

See related user reviews
Kehinde A.
Managing Director

Josías G.
Marketing
Users report that Norton AntiVirus provides comprehensive activity monitoring, ensuring constant protection. They appreciate its ability to monitor downloads, websites, and applications for potential threats. Reviewers highlight the real-time reporting and alerts for unusual CPU or memory usage, which helps maintain system security. They find the monitoring capabilities useful for both personal and professional use, though some note it can slow down the system slightly. Of the 101 Norton AntiVirus users who gave detailed accounts of their use of Activity Monitoring, 93% rated this feature as important or highly important.
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Augustine T.
Freelancer
Fahim R.
Teaching
Reviewers appreciate the prompt risk alerts provided by Norton AntiVirus. They indicate that the software notifies them immediately of potential threats, allowing for quick action. Users find the alerts helpful for identifying risky websites, downloads, and emails. They value the detailed information provided with each alert, which aids in understanding and mitigating risks. However, some users feel that the frequency of alerts can be overwhelming and sometimes unnecessary. Of the 60 Norton AntiVirus users who gave detailed accounts of their use of Risk Alerts, 92% rated this feature as important or highly important.
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Jessica D.
Manager
Rachel S.
Customer Service Representative
Users find the access controls and permissions in Norton AntiVirus highly useful. They report that it allows them to manage which applications and websites can access their devices. Reviewers appreciate the parental controls, which help protect children online, and the ability to whitelist and blacklist specific files. They also value the comprehensive firewall and exploit protection. Some users mention that the initial settings may require manual adjustments to suit their needs. Of the 423 Norton AntiVirus users who gave detailed accounts of their use of Access Controls/Permissions, 90% rated this feature as important or highly important.
See related user reviews
Amie M.
Photographer
Brittany K.
Childcare
Reviewers highlight the effectiveness of Norton AntiVirus's real-time notifications. They report that the software promptly alerts them to any threats, allowing for immediate action. Users appreciate the timely pop-up notifications and detailed information provided. They find this capability critical for maintaining security and preventing damage. However, some users mention that the frequent notifications can be annoying and prefer a summary report instead. Of the 50 Norton AntiVirus users who gave detailed accounts of their use of Real-Time Notifications, 90% rated this feature as important or highly important.
See related user reviews
Sarah C.
RN
Lucas B.
Postdoctoral Researcher
All Norton AntiVirus features
Features rating:
Norton AntiVirus awards
Norton AntiVirus alternatives
Norton AntiVirus pricing
Pricing plans
Pricing details:
User opinions about Norton AntiVirus price and value
Value for money rating:
Of 99 reviews that provide robust commentary on Norton AntiVirus's price and value, 52% mention it in a positive light.
Some users think Norton AntiVirus offers good value for money due to its comprehensive features and compatibility with other programs, allowing them to save money by combining different products. They appreciate the variety of internet security tools, such as firewall, parental controls, password manager, and cloud storage, included in the pricing plans. Some users report that the annual fee covers both computer and mobile versions, providing extensive protection across devices. Reviewers indicate that the pricing is competitive compared to other antivirus solutions, with options for different budgets and frequent promotions. They find the multi-user licenses and the ability to use a single subscription on multiple devices to be cost-effective.
However, some users feel that Norton AntiVirus is expensive, especially when considering the lack of multi-license pricing for the antivirus product. They mention that the software can be resource-intensive, slowing down their systems. Some reviewers find the frequent pop-ups and ads for additional features and upgrades to be annoying and feel that these should be included in the base price. Others indicate that there are cheaper or even free alternatives that offer similar protection without the high cost. Some users also express frustration with the renewal process and the perceived high cost of maintaining the subscription.
, and
To see what individual users think of Norton AntiVirus's cost and value, check out the review excerpts below.
Norton AntiVirus customer support
What do users say about Norton AntiVirus customer support?
Customer support rating:
We analyzed 130 verified user reviews to identify positive and negative aspects of Norton AntiVirus customer support.
A number of users highlight Norton's 24/7 customer support availability and quick response times to issues.
Multiple users found support staff helpful and knowledgeable, resolving installation and technical problems efficiently.
A number of users report long wait times, confusing phone/chat systems, and difficulty reaching customer service.
Multiple users mention language barriers, unhelpful representatives, and inconsistent support quality.
Support options
Training options
To see what individual users say about Norton AntiVirus's customer support, check out the review snippets below.
“The customer service is very intuitive and detects possible inconveniences with the products very quickly; If necessary, they remotely evaluate the product and respond in a very reasonable time.”
Mauricio L.
FINANCIAL CONSULTANT
“The customer support for norton is one of the best too as they are always happy to help with any issues, whether they may be installation or compatibility issues.”
Shaun R.
GCU Computing Science Student
Norton AntiVirus FAQs
Norton AntiVirus has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Norton AntiVirus used for?
Norton Security is an on-premise anti-virus and identity protection software designed to help individuals and businesses of all sizes protect desktops, mobile devices, and data from hack attempts, malware, ransomware, and unauthorized access. The platform includes a firewall, which automatically tracks online traffic and data exchange across the internet and blocks suspicious activities to secure personal data and files from malicious attacks. Norton Security’s password manager allows administrators to create, store, and access complex passwords from an encrypted online vault and facilitates secure internet browsing on shared or public Wi-Fi connections using the built-in virtual private network (VPN). It offers a host of features, such as cloud data backup, stolen wallet protection, credit and dark web monitoring, remote learning management, and more. Parents can also utilize the parental control functionality to monitor online activities and application download history and implement content filtering to ensure a safe browsing environment. Norton Security includes privacy monitoring, which lets users scan and block data broker websites from accessing personal information like phone number, address, or date of birth. Enterprises can also receive text, email, or in-app notifications about data breaches, illegal identity verifications, potential threats, and other security issues.
Q. What languages does Norton AntiVirus support?
Norton AntiVirus supports the following languages:
English
Q. Does Norton AntiVirus support mobile devices?
Norton AntiVirus supports the following devices:
Android, iPhone
Q. Does Norton AntiVirus offer an API?
No, Norton AntiVirus does not have an API available.
Q. What level of support does Norton AntiVirus offer?
Norton AntiVirus offers the following support options:
24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk
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