SpamTitan Reviews

Our business requirements on features and graphical interface performance including the price made for us the decision.

Some basic Features necessary for Enterprise environment is not given out of the box.

As an msp, integrating new customers into spamtitan is a pretty straightfoward process. There are nice security features like anti spoofing, virus scanning, and the ability to customize spam scores based on specific criteria. The ability to give users access to view and whitelist emails caught by the spam filter is a plus. I’ve worked with countless vendors and i can say without a doubt that the quality, knowledge, and resolution speed of spamtitan support is unmatched.

Spamtitan is a feature rich product and as such there is a learning curve to it as an administrator. It can be difficult to know exactly what some of the features are doing and the documentation is not as in depth as i would like. One security feature that i would love to see is the ability to open an encrypted zip file since the decryption key is usually given in the message and then once opened spamtitan scans the content for viruses. As of right now we either have to block encrypted zip files or let them through so this is not an ideal situation either way.

Ease of use, the high percentage of spam caught the first time!

It has worked so well over the past year that I have forgotten the amount of time it took to initially set up our account. In reality, initial setup was so easy to do that I cannot say that I have an Cons to refer to.

We were looking no for an on premise solution. This was by far the best we found.

Sales can take a while to get back to us for renewals

This product has a lot of customizing options, which I like. For all of our customers, we have absolute control over the spam filtering system. The environment is steady, which is critical to our clients and us. When we were setting up our environment, the support personnel was accommodating. They responded quickly to emails and reached out to help us when we needed it. The spam detection system is excellent, far superior to other products we've used.

Learning the environment and configuring it to my needs can take some time. That's is to be expected in a situation like this, especially when we are dealing with very advanced tools or features that SpamTitan has provided.

• Filters/Blocks 90% of Spam • Uses multiple Spam Filtering Technology • Blacklist/Whitelist can be set Globally and per User • Customization Spam Inbox Report • Has a Scan Summary/Performance Report • Web UI loads quickly • Updates are easy and quick to apply within the UI

• Difficult to improve the filtering technology without creating false positive • Doesn't have a help feature available for each setting • New Spam techniques are difficult to catch immediately • Doesn't have an Artificial Neural Learning Network that learns from identified User/Admin Flagged Spam

We like the spam filtering and the way users can interact to administer their queue.

Some of the functionalities are difficult to configure and administer. The design of the interface is not intuitive and bit outdated. Perhaps a revamp to make it more intuitive for average administrators (the ones not specialized in security) would help. Documentation should also be reviewed and easily available.

A very good anti-spam filter with a lot of options. Suitable for any mailserver (I use it with a linux-based mailserver, but you can use it with Exchange as well). From time to time upgrades are available. These updates are running smoothly, I never had problems with it. We use spamtitan for 5 years now, we had only one actual problem during this period. That problem was solved quickly by the spamtitan helpdesk.

As from version 7, they've replace Kaspersky anti-virus gateway by Bitdefender. In my opinion, Kaspersky had a higher virus detection and worked better. There is also an extra free anti-virus gateway "Clamav", but that one I had to disable because of some troubles.

Easy to deploy, easy to use, lots of customizations options if you need them, support is fast and effective, pricing is clear no hidden fees

Pricing, there's a lot of cheaper option out there, but at some point you get what you pay for

I have always been confident with my email management skills and I was comfortable with how everything was. Traffic and spam messages increased as my incoming emails increased. I installed SpamTitan and noticed that unnecessary emails were nowhere to be found. It worked silently in the background. It helped me a lot especially in managing my emails and determining junk mails. It transferred non-important emails to a folder which I can browse on if I have more time.

The system often crashes when being refreshed, also it seems like “treatment” or putting of emails in “quarantine” needs more updates. I had an important email that was thought to be a spam, good thing I looked.

I like how it keeps a history so if someone isn't sure if an e-mail is safe, we can check it on the back end for them. It does a good job filtering out the spam.

I wish we could have the daily digest sent out more then once and we could pick what additional times. Even thought it has a link at the bottom of the daily digest to check your quarantine anytime, a lot of people ignore it. We also here that their previous spam vendor would 2 times a day so. I think that would be a big help since people don't think to check it on their own halfway through the day.

Has great filter to stop all spam. Has really nice quarantines section and can email users to show them emails that been quarantined . Easy to setup like the option to run it on your own server. Can scale it across servers if you need to. Its easy to setup whitelists and blacklists.

You can archive your emails but that not really a big con.

David thanks for the great review. When you have time don't forget to look at our web security layer, WebTitan, and our email archiving solution, ArcTitan. Thanks again for taking the time to give us a good review. It's hugely appreciated by the product team Kind regards, Dryden Dryden Geary, Marketing Director, TitanHQ

Was easy to implement and, as the title said, it worked great until it did not.

This is a cloud-based product. In early August, the product totally failed. (it was a Friday morning in the US, but dont remember the date as we have moved on to an)other product). Just noticed that we were no longer receiving emails. Rerouted DNS to cut SpamTitan out of the loop and email (unfiltered) started flowing. Contacted Spam Titan and they confirmed that the cloud instance on which we...

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Owning a small business, much of my time is spent sourcing new jobs by subscribing to online platforms or participating in online group chats. Additionally, I am often upgrading my own or my teams skillsets by undergoing online training. All of the above require that you offer and email and subscribe to services. SpamTitan has been great to filter out those email sources I've identified as spam, and for other emails that would be considered junk - SpamTitan does an absolutely terrific job in filtering out these emails.

The software was a bit tricky to install and understand how to set parameters for email screening. Once this was sorted out, it became an incredible ease to use and now it is a tool we employ on the regular to keep our email accounts clean of junk.

the confidence in viruses and spam not affecting our clients

nothing its fine, the product performs as expected

I count on the protection and support of Spamtitan when it comes to my business and my customers. When it was first used with my hosted mail services, it was during a time when particular crypto-ransomwares were causing significant issues with my customers. Once I switched, problem solved and ironically, it was at that time that only my customers that did not utilize my Spamtitan solution continued to have issues.

The creation of an Microsoft Outlook Add-in module for Spam management would enhance the solution significantly. It has cost me some business as some of Spamtitan's competitors have this in use.

Ease of use for our users/employees, for releasing spam emails. Excellent support from company.

My only request would be that I wish it was a little easier to whitelist banned attachments from a specific email address. You can do it, but it's a bit more complicated than I wish it was. With that said, it works perfectly fine.

I like the ease of use and the simple steps to get up and running. The effectiveness of the filtering is really good. I do not have many if any emails categorized as spam that aren't spam. It takes a week or two for the system to get tuned. All the users are happy with it and that simplifies my life too. The report system is nice and the option to be able to generate or change settings directly from the previous report email is perfect.

I would have like a way to easily select email in my exchange box and set them as spam.

Its simplicity makes it a product ready for use and immediate management.

The graphical interface should be updated with a newer style.

Easy to use, competitve price but umbrella is closer.

No to easy to identify block emails, because some of them have encapsulated sender.

How easy and fast it was to setup and was working how it should. It did not take a lot of configuring to get it to work. It has lots of features and the web gui is easy to use. I like it has updates build right it. It sends a report to your users to let them know what emails been quarantined in case there was a false match. It catch lots and of spam and has good lists. It east to make white and black lists. You can self host on your own server.

It doesnt archive emails. You cant read emails once the been released. There really no other cons i can think of.

Fairly easy to use. Very effective. Did what we expected it to do.

We do not host our own email server, and because of that our email hosting company caused us much grief using your product. It worked perfectly for about 9 months, then our hosting provider changed something that they would not share with us rendering your product ineffective. Your customer support was not helpful at all in resolving this issue, therefore, we can not continue to pay for a product that will not work with a hosted email provider.

Cloud based software so nothing to install on site. The dashboard allows you to see what emails have been quarantined, allows white listing of domains. Decent set of basic features. Price point reflects what you get.

The following lets it down: 1. The quarantine reports to the users are once a day, i get a lot of emails from staff saying they haven't received a email from a client and i have to log in to check, a quarantine email once a hour would be much better. 2. Some email which don't even match basic standards get block but not reported, took us a while to realise this as we had a ioT device misconfigured...

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Hi Conor, Thanks for your kind review and your very helpful feedback on SpamTitan. It has been fed back into the product team. Their feedback is as follows: 1.This is true that SpamTitan sends one report per day, however all end users can request on-demand reports as many times per day as they wish, simply by clicking the On Demand Link at the bottom of the report. 2. All mail that connect...

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imagine a filter that protects you from everything bad, an intelligent filter, which gives way to the good and blocks everything that is suspicious... Well, that filter exists and it's called Spam Titan since I started using this program I could stop worrying about the annoying spam emails and the cyber risks that are usually associated with it. now I use Spam Titan in all the email accounts that I have associated..

nothing bad to limit, excellent program at a very competitive price.

My email seems to be receiving a lot of spam lately and the previous anti-spam software we used didn’t seem to capture the junk I get daily. This means I have to sort them out myself. Thank God for SpamTitan which came to the rescue right on time. It truly eliminates all kinds of spam and junk mail that clogs your email. I can go through my emails more smoothly now.

SpamTitan is so efficient that it sometimes overdoes it. When my clients tell me they’ve emailed me and I haven’t received it, I know I should check my junk folder. That’s the only concern I have.