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Transportation & multi-carrier shipping management software

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Process Shipper Pricing, Features, Reviews and Alternatives

Process Shipper product overview

Price starts from

125

Per month

Flat Rate

What is Process Shipper?

ePS Process Shipper is a web-based multi-carrier shipping management software designed to help businesses across transportation, manufacturing, printing, publishing, textiles, education, construction, and various other industries manage shipments and automate freight forwarding processes.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Phone Support
Email/Help Desk
FAQs/Forum

Training options

Documentation
Webinars

Process Shipper pricing information

Value for money

3.7

/5

37

Starting from

125

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Process Shipper features

Functionality

3.5

/5

37

Total features

19

2 categories

Most valued features by users

Third-Party Integrations
Reporting & Statistics
Delivery Tracking
Status Tracking
Shipping Management
Transportation Management
Air Shipping
Bills of Lading

Functionality contenders

Process Shipper users reviews

Overall Rating

3.7

/5

37

Positive reviews

62

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.34/10
Rating distribution

5

4

3

2

1

10

13

10

2

2

Pros
And it is nice to ship internationally and have the paperwork printed - that was a great time saver.
Integration with UPS and Fedex works well. And the ability to important mass quantities of drop shipments and have them show up in pace is great.
It is also very nice to be able to set up how you want to pass along the shipping costs to your customers - either at listed rates, or at your discounted cost, or at some other determined calculation.
Cons
When doing bulk shipments the import will fail and you will get a completely unhelpful generic error so it is hard to troubleshoot what the error is. International shipments generally don't work.
After numerous webexes, delays and lack of results, my team dug into it and discovered that there is problem with the a multiplier in the ProcessShipper code.
Inability to prevent a shipment from shipping when an order does not have a Job Number. Also inability to move shipments from one job to another if a wrong job number is supplied.

Overall rating contenders

RK
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Ryan K.

Printing, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Product

Reviewed 4 years ago

Overall its been good and helped our business our tremendously and saves money with the address correction process so you don't get charged for address corrections and reshipping of items

Pros

It has a lot of functionality and eases the day to day operation of shipping and batch shipping.

Cons

There is not enough customer support and documentation. Basic Training was done for users, but isn't tailored for company uses. There a lot of features we could use more, but don't have the resources to apply them. Also when batch importing and there is an error, it doesn't always tell you what the error exactly is.

AM
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Amie M.

Printing, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Process Shipper was the solution

Reviewed 4 years ago
Pros

The software make it very convenient to ship with all the platforms we were already using. You no longer have to use several different software's to perform the same function. Process Shipper also integrates with our ERP system and makes it easy for getting information to our customers in real time.

Cons

The integration to our ERP system has had some hiccups and we are still trying to master these issues.

sw
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shawn w.

Printing, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Process Shipper

Reviewed 4 years ago

For the most part it works and I try to have all of our shipments use it as it is simpler to mange one interface but I have had to bring back in UPS worldship and FedEx ship manager now for other services that Process Shipper does not support.

Pros

Multi Carrier integration did most of what we needed at the time of Purchase and it intergrated wtih Monarch and we were able to create the Order selector that is now used in the product by default as this makes the most sense but our terminology with color coding appears to still be in the code.....

Cons

The software has not kept up with carrier integrations from either UPS or FedEx the interface is dated and basic things are missing. Not enough updates through out the year to make the software better compared to some other software we use for our ware house management system they are constanlty making updates and improving the UI. Unable to customize packing lists based on customer, Unable to customize...

SM
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Shelly M.

Printing, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ProcessShipper Support needs Improvement

Reviewed 4 years ago

The product as a whole is good. With integration back to MIS we save time in capturing costs. Support needs improved--see above.

Pros

I like that ProcessShipper is integrated to MIS and with small package carriers. Our previous software required annual updates of small page rates. We did not get to the volume discounts flow into our cost system.

Cons

The lack of full integration is frustrating. With the MIS and ProcessShipper there is so much redundant building. The support for ProcessShipper is not good and seems to be getting worse. EFI has made improvements in getting their Monarch support teamed trained somewhat in ProccessShipper and the integration. It seems when they have to get the ProcessShipper development team involved the support...

JL
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Jeff L.

Publishing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Works with Sage 300

Reviewed 4 years ago

Our overall experience with has been relatively good. Technical response time is getting better and they are addressing more of our issues with certain types of shipments. You may have to follow up a few times to get an issue addressed, but the product has mostly allowed us to ship in the ways we needed to.

Pros

It is very nice to have one software product to use to ship daily for packages - whether shipping USPS, FedEx, or UPS. And it is nice to ship internationally and have the paperwork printed - that was a great time saver. It is also very nice to be able to set up how you want to pass along the shipping costs to your customers - either at listed rates, or at your discounted cost, or at some other determined calculation.

Cons

It would be nice to be able to pass along the selling cost of shipping and the actual cost of shipping back to Sage 300 for storage with each order. It would also be nice to know how many packages per order were sent out - with all the tracking numbers (yes, it is usually possible to see the other packages once you have the master tracking number - well except for USPS). Support documentation is old and not too detailed and it is also not easy to access.

Process Shipper FAQs

Q. What type of pricing plans does Process Shipper offer?

Process Shipper has the following pricing plans:
Starting from: $125.00/month
Pricing model: Subscription


Q. Who are the typical users of Process Shipper?

Process Shipper has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Process Shipper support?

Process Shipper supports the following languages:
English


Q. Does Process Shipper offer an API?

No, Process Shipper does not have an API available.


Q. What other apps does Process Shipper integrate with?

Process Shipper integrates with the following applications:
ePS Pace, Sage 300cloud, Sage X3, Sage 500, Sage 100


Q. What level of support does Process Shipper offer?

Process Shipper offers the following support options:
Chat, Knowledge Base, Phone Support, Email/Help Desk, FAQs/Forum

Common Process Shipper comparisons

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