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FedEx Ship Manager Pricing, Features, Reviews and Alternatives
FedEx Ship Manager FAQs
FedEx Ship Manager product overview
What is FedEx Ship Manager?
FedEx Ship Manager is a shipping software that offers high-volume shippers a platform from which to automate and manage the entire shipping process. Incorporating shipping profiles, history records and reports, FedEx Ship Manager aims to deliver an all-in-one shipping management solution.
Key benefits of using FedEx Ship Manager
Typical customers
Platforms supported
Support options
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FedEx Ship Manager
Starting from
Free
Starting from
5
Per month
Flat Rate
FedEx Ship Manager pricing information
Value for money
4.4
/5
35
Starting from
Free
Pricing options
Value for money contenders
FedEx Ship Manager features
Functionality
4.3
/5
35
Total features
17
1 categories
Most valued features by users
Functionality contenders
FedEx Ship Manager users reviews
Overall Rating
4.3
/5
35
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.11/10
23
4
6
1
1
Overall rating contenders
Verified reviewer
Higher Education, 5,001-10,000 employees
Used monthly for 1-2 years
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FedEx Ship Manager has all of the features one would expect from a shipping tool (price estimation, label creation/printing, tracking) all in one convenient piece of software. What's more it even includes useful reporting options. Custom shipping profiles are also possible--which is very useful for those shipping multiple packages to the same location. FedEx Ship Manager is easy to use with an intuitive...
Overall, there is little to complain about when it comes to FedEx Ship Manager. It does everything I need when I want to ship FedEx packages to customers. It has all of the features I need in terms of labeling, tracking, and price estimation and is easy to use. Sometimes the tracking information is less detailed than I would like. However, that is more an issue with the FedEx logistics system than the software itself.
Mauro B.
Apparel & Fashion, 51-200 employees
Used daily for 2+ years
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Overall we have been using it for some time with success, good customer support when needed and though we of course always like to lower costs, the costs have not been horrible.
We are able to create custom code in the back end via VBA in order to better integrate some functionality
Sometimes the software and the setup of it can be a little convoluted.
Michael B.
Consumer Services, 10,001+ employees
Used other for 1-2 years
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Reliable for shipper, very unreliable for sending a surprise gift. Delivery drivers do not appropriately utilize necessary adequate resources to enter large apartment or condominium buildings. Lost packages and poor, difficult to reach live customer service agents.
FedEx software is within the online portal. It offers ease of use to pay for shipping of goods ranging anywhere from legal documents, requiring paid signatures to be witnessed upon delivery by the driver, to delivery of merchandise such as refrigerators, televisions, DVD players, or perishables and clothings. Price of shipments are usually determined by weight, and whether you choose to insure your product in case of it being lost or damaged during transit, whether you want a signature of recipient, and how quickly you prefer the shipment. The FedEx Ship Manager permits users to gain tracking numbers and send world wide with relative ease. One can also use it for purchase of office supplies.
As one having been on the receiving end of FedEx, they do not offer a way for a recipient to locate a live human Customer Service Employee very easily if there is an issue with a shipping, tracking or Door Tag Number. Delivery drivers have proven to be unreliable careless about doortag numbers being placed carelessly on the building without utilizing callbox for entry and delivery. If you contact FedEx...
Jennie P.
Real Estate, 11-50 employees
Used daily for 2+ years
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Fedex ship manager is great and user friendly.
I think the software is user friendly and easy to use
I dont have anything negative to say about fedex
Jason K.
Printing, 1-10 employees
Used daily for 2+ years
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I like the reliability of FedEx Shipmanager to do my daily shipments.
There is functionality to print labels from a spreadsheet of addresses. This is more complicated than it should be. It took us months to feel comforatable.
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