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FedEx Ship Manager

Integrated shipping software for high-volume shippers

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FedEx Ship Manager Pricing, Features, Reviews and Alternatives

FedEx Ship Manager product overview

What is FedEx Ship Manager?

FedEx Ship Manager is a shipping software that offers high-volume shippers a platform from which to automate and manage the entire shipping process. Incorporating shipping profiles, history records and reports, FedEx Ship Manager aims to deliver an all-in-one shipping management solution.

Key benefits of using FedEx Ship Manager

  • FedEx Ship Manager supports data import, permitting users to import shipping addresses from Microsoft Outlook, Microsoft Excel, UPS.com, and DHL.com.
  • FedEx Ship Manager includes an unlimited number of shipping profiles, enabling users to save package and customer details to manage repeat shipments.
  • FedEx Ship Manager allows users to enter billing details into a shipping profile to facilitate shipment billing.
  • FedEx Ship Manager includes reporting tools to give users actionable insight into the shipping process.
  • FedEx Ship Manager offers comprehensive support, providing users with an interactive help guide and online agent as well as FAQs.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk

    FedEx Ship Manager pricing information

    Value for money

    4.5

    /5

    20

    Price starts from

    Free

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    FedEx Ship Manager features

    Functionality

    4.4

    /5

    20
    Total Features16 1 categories

    Most valued features by users

    Alerts/Notifications
    Shipping Management
    Shipment Tracking
    Air Shipping
    Data Import/Export
    Parcel Shipping
    Shipment Price Calculation
    Container Shipping

    Functionality contenders

    FedEx Ship Manager users reviews

    Overall rating

    4.6

    /5

    20

    Positive reviews

    85%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.75/10
    Rating distribution

    5

    4

    3

    2

    1

    14

    3

    3

    0

    0

    Pros
    This is a great tool for organizing billing and making sure shipments are billed to the correct client. I like have preset profiles.

    AR

    Anonymous Reviewer

    So far so good...somewhat easy to use, cost effective, time effective, and allows you more time as you dont have to go to a FedEx location to ship.

    CP

    Christopher P.

    I have used it and it's easy and super fast. You should try and make the difference.

    SC

    Seat C.

    Cons
    If you make a mistake and need to edit your shipment, it is a little clunky to make revisions. It is hard to get back into previous shipments.

    AR

    Anonymous Reviewer

    I lost mine and therefore lost an unknown gift.

    MB

    Michael B.

    Delivery drivers have proven to be unreliable careless about doortag numbers being placed carelessly on the building without utilizing callbox for entry and delivery.

    MB

    Michael B.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    FedEx Tracking

    Reviewed 6 months ago

    Para envíos dentro de los Estados Unidos son uno de los mejores y rápidos.

    Pros

    Lo que más me gusta es que puedes guardar las direcciones de envío recurrentes, para cuando hagas otro envío sea más rápido para hacer la guía. Al momento de hacer el pedido de suministros desde la plataforma es muy fácil y te los traen rápido.

    Cons

    La parte del filtrado la mejoraron hace poco, era un poco difícil realizar búsquedas rápidas, los envíos de retornos deben hacer más fácil solicitarlos.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Easy way to send packages

    Reviewed 8 months ago

    Its a must if your shipping daily and want to make it easy for yourself without making constant calls

    Pros

    Its easy to use and fast in creating labels for shipping especially if you do this on the daily.

    Cons

    Sometimes problems with postal codes in Canada / US which it tries to correct

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Ship Mgr Review

    Reviewed a month ago
    Pros

    Very easy to use, simple interface with powerful querying

    Cons

    Sometimes had a small amount of lag/latency.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    FedEx Is Efficient For Sender, Not So Much For Recipient

    Reviewed a year ago

    Reliable for shipper, very unreliable for sending a surprise gift. Delivery drivers do not appropriately utilize necessary adequate resources to enter large apartment or condominium buildings. Lost packages and poor, difficult to reach live customer service agents.

    Pros

    FedEx software is within the online portal. It offers ease of use to pay for shipping of goods ranging anywhere from legal documents, requiring paid signatures to be witnessed upon delivery by the driver, to delivery of merchandise such as refrigerators, televisions, DVD players, or perishables and clothings. Price of shipments are usually determined by weight, and whether you choose to insure your product in case of it being lost or damaged during transit, whether you want a signature of recipient, and how quickly you prefer the shipment. The FedEx Ship Manager permits users to gain tracking numbers and send world wide with relative ease. One can also use it for purchase of office supplies.

    Cons

    As one having been on the receiving end of FedEx, they do not offer a way for a recipient to locate a live human Customer Service Employee very easily if there is an issue with a shipping, tracking or Door Tag Number. Delivery drivers have proven to be unreliable careless about doortag numbers being placed carelessly on the building without utilizing callbox for entry and delivery. If you contact FedEx...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    FedEx Ship Manager

    Reviewed 4 months ago

    This software has more benefits than other vendor shipping software I've used previously. It's our first choice when shipping goods.

    Pros

    Being able to ship, store clients info for future use and print label all from my desk makes this program a huge plus for our business.

    Cons

    Not easy to access old shipping charges after 6 months. Calling into support you will get passed around from department to department. It's rare to get to a real person, sometimes resulting in our staff having to use USPS instead.

    FedEx Ship Manager FAQs and common questions

    FedEx Ship Manager has the following pricing plans:
    Pricing model: Free
    Free Trial: Available


    FedEx Ship Manager has the following typical customers:
    Large Enterprises, Mid Size Business


    FedEx Ship Manager supports the following languages:
    English


    No, FedEx Ship Manager does not have an API available.


    FedEx Ship Manager offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk

    Most popular FedEx Ship Manager comparisons

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