Qualia Pricing, Features, Reviews & Comparison of Alternatives

Qualia

Title and escrow management software for real-estate agents

4.76/5 (109 reviews)

Qualia overview

What is Qualia?

Qualia is a title and escrow management software designed to help home buyers, mortgage lenders, and businesses in the real estate industry handle workflows and accounting operations on a centralized platform. Managers can create new orders with details including transaction type, settlement agency, accounting mode, real estate properties, and client contact information.

Enterprises can customize workflows by adding multiple tasks and assigning them to relevant team members. Using Qualia, administrators can store employee contact information in a database and track their interactions with customers via chats or emails. It also lets users detect inaccuracies across escrow accounts, manage exceptions, and synchronize bank accounts with the platform to automatically handle reconciliations.

Qualia allows businesses to generate invoices, group aggregate payments into a single disbursement, and create custom Positive Pay files to detect unauthorized checks or wires. The software also helps users upload documents and generate reports on transaction revenue, vendor billing, or other operational processes.
www.qualia.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Qualia screenshot: Qualia account balancesMake the SwitchQualia screenshot: Qualia contact managementQualia screenshot: Qualia open order reportsQualia screenshot: Qualia task managementQualia screenshot: Qualia accounting register

Qualia user reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.7
  4.6
Justine Templeman

Always progressing

Used daily for 2+ years
Reviewed 2020-05-27
Review Source: Capterra

Great! Also taking in our input and changing or applying - Qualia actually listens. Now just waiting for our Funding Calendar :)

Pros
I get so many good reviews for communication and knowing the status of the file.

Cons
One minor thing is that could have some work is - When a connect user is receiving an email; that all parties in the connect message show in the email notification that they received. So they are not blindly replying not knowing all parties connected to the email.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lauren Eggleston

Awesome Product

Used daily for 1-2 years
Reviewed 2020-08-21
Review Source: Capterra

Qualia has made a huge difference in our productivity and propelled us to the 21st century! We are getting more real estate transactions due to the fact that we can rely on our software to provide our customer with a more accurate and efficient job.

Pros
Very easy to use. Easy to integrate your own documents. Updates are always available. From a post-closing point of view , Qualia gives us the option to record directly our documents to Simplifile which makes the process more efficient and faster.

Cons
Not much to dislike about the product. Would like to have the ability to write some comments in color font.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rose Cobb

Two Step Factor Authentication Huge Inconvenience

Used daily for 6-12 months
Reviewed 2020-12-23
Review Source: Capterra

The customer service has always been outstanding. I am very happy about the overall turnaround time in resolving issues. The reps are always very pleasant.

Pros
It's integration with other closing software. We have not come across any discrepancies with rate calculations or endorsements.

Cons
There is no way to customize the software to your specific needs. For example, I handle title policies only so I would like the Policy Info & Rates page to be my default page when pulling up a file. There also needs to be a note section added to the existing Activity portion for the user to add specific notes & updates to the file. That way, I (and others) can see exactly where I left off on the file and refer back to the last note (Example: Spoke to the lender on 12/23. They need to update title commitment by 12/28. Emailed Jane for the commitment).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Lewis Maudlin

Abhorrent Customer Service

Used daily for 1-2 years
Reviewed 2020-10-30
Review Source: Capterra

I liked Qualia when it worked but once they feel they have you locked in, service disappears.

Pros
This software is incredible when it all works as it should. However, when it doesn't you will be put off

Cons
The Customer Service is horrible. Qualia quit interfacing which my bank correctly. I am told that it is a third party contracted by Qualia which is the issue. At first, I got the run around and was told to review many online trainings. I was even sent to individualized training where the trainer admitted it was a Qualia issue. When you call customer service, you get "go review this link" (training) or "that's not my job". Today, customer service even offered to put in a ticket to "add a new feature" for a feature that the customer service representative didn't even realize was already a feature in Qualia.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Patsy Shirer

Great product!

Used daily for 1-2 years
Reviewed 2020-11-17
Review Source: Capterra

Exceptional

Pros
Very user friendly and much easier to navigate through the information. I love the on-line real time so that as soon as you enter data it is there and populates where it should. Lots of features that can be incorporated and merges in

Cons
Well, I'm trying to think of something??? Honestly I can't think of anything... Sure when you first start you have to learn all the ins and outs, but the training videos are great and very accessible at any time that fits your schedule.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Qualia pricing

Pricing options
Subscription
View Pricing Plans

Contact Qualia Labs for pricing information

Qualia features

API
Accounting Management
Automatic Notifications
Compliance Management
Customizable Reporting
Invoice Management
Invoice Processing
Third Party Integration
Workflow Management

Accounting Integration (188 other apps)
Activity Dashboard (301 other apps)
Audit Trail (169 other apps)
Billing & Invoicing (228 other apps)
Data Import/Export (229 other apps)
Electronic Payments (200 other apps)
Expense Tracking (179 other apps)
Financial Analysis (164 other apps)
Multi-Currency (190 other apps)
Real Time Data (168 other apps)
Reporting & Statistics (339 other apps)

Videos and tutorials

Additional information for Qualia

Key features of Qualia

  • Client Database
  • Closing Documents
  • Commercial Mortgages
  • Electronic Applications
  • Email Marketing
  • Escrow Management
  • HUD Settlement Statements
  • Integrated Vendor Services
  • Lender Search
  • Loan Origination
  • Multi-Branch
  • Payment Tracking
  • Refinance Management
  • Residential Mortgages
  • Third Party Loan Origination
  • Visual Presentation
View All Features