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Metrobi Logo

Cloud-based software for managing delivery operations

Table of Contents

Metrobi - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Metrobi overview

What is Metrobi?

Metrobi is a delivery management software crafted to help businesses manage delivery operations via a unified portal. The platform offers a host of features, including route optimization, live tracking, proof of delivery, a driver mobile app, and delivery notifications.

Route optimization in Metrobi ensures efficient customer-focused operations by minimizing travel time and reducing fuel costs. Its Real-time live tracking functionality provides visibility into packages' movements, allowing users to provide precise status updates and estimated arrival times. The proof of delivery feature enhances accountability with digital signatures, photos, and notes confirming successful deliveries.

Metrobi's driver mobile app allows drivers to view the assigned deliveries and take customer signatures. The built-in delivery notifications keep customers informed at every step, creating a seamless communication experience.

Key benefits of using Metrobi

  • Highly rated delivery drivers - You work with a network of experienced local drivers who get reviewed by businesses like yours.
  • Dedicated operations manager - You get a dedicated operations manager to support drivers and handle emergencies.
  • Delivery management software - You get route optimization, proof of delivery images, and live tracking. Your customers have access to delivery tracking and notifications.
  • Starting price

    99usage based /
    per month

    Alternatives

    with better value for money


    Pros & Cons

    Verified reviewer profile picture

    Delivery

    Delivery Drivers

    Route Optimization

    Pricing

    Metrobi’s user interface

    Ease of use rating:

    Metrobi pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
    3-4(7)
    5(84)

    What do users say about Metrobi?

    We handle hundreds of orders weekly, and the system ensures every delivery is optimized, trackable, and reliable.

    Select to learn more


    Who uses Metrobi?

    Based on 91 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Food & Beverages
    Marketing and Advertising
    Computer Software
    Food Production
    Others

    Use cases

    Delivery Management
    Logistics
    Route Planning
    Food Delivery
    Transportation Dispatch

    Metrobi's key features

    Most critical features, based on insights from Metrobi users:

    Delivery tracking
    Driver management
    Routing
    Mobile access
    Dispatch management
    Proof of delivery

    All Metrobi features

    Features rating:

    GPS
    Geographic maps
    Reporting & statistics
    Real-Time updates
    Electronic signature
    Real-Time notifications
    Self service portal
    Customer portal
    Transportation management
    Third-Party integrations
    Order tracking
    Online ordering
    Driver eta
    Scheduling
    Route optimization
    Live driver tracking
    Order management
    Billing & invoicing
    Data import/export
    Quotes/Estimates
    Live tracking
    For restaurants
    Reporting/Analytics
    Progress tracking
    Real-Time monitoring
    Real-Time data
    Recurring tasks
    Route Management
    Search/Filter
    Shipping management
    SMS messaging
    Status tracking
    Strategic planning
    Supply chain management
    Surveys & feedback
    Task scheduling
    3PL management
    Activity dashboard
    Activity tracking
    Alerts/Escalation
    Alerts/Notifications
    API
    Automated scheduling
    CRM
    Customer database
    Digital signature
    Document management
    Drag & drop
    Employee management
    Fleet management
    Food delivery dispatching
    For courier services
    For freight operations
    Location tracking
    Mobile alerts
    Mobile signature capture
    Multi-Location
    Order entry
    Performance metrics

    Metrobi awards

    Metrobi alternatives

    Metrobi logo

    Starting from

    99

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Elite EXTRA logo
    learn more

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Track-POD logo
    learn more

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Detrack  logo
    learn more

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Metrobi pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Software Only

    0.00

    /user

    On-Demand Drivers

    Empty state illustration for "No pricing info"

    No pricing info

    Support (Dedicated Operations Managers)

    99

    Per month

    User opinions about Metrobi price and value

    Value for money rating:

    To see what individual users think of Metrobi's price and value, check out the review snippets below.

    “Very helpful, love the ability to track and communicate with drivers, trustworthy service. Would definitely recommend to anyone who needs fast, day-of delivery services.”
    AW

    Alex W.

    Operations Manager

    “Deliveries are always on time, and the drivers handle food orders with great care. The live tracking feature gives us peace of mind, ensuring everything arrives fresh and intact.”
    RK

    Rajeshwari K.

    SEO

    Metrobi integrations (7)

    Integrations rated by users

    We looked at 91 user reviews to identify which products are mentioned as Metrobi integrations and how users feel about them.

    Integration rating: 5.0 (1)

    Wix logo
    Wix

    Integration rating: 5.0 (1)

    Metrobi customer support

    What do users say about Metrobi customer support?

    Customer support rating:

    We analyzed 32 verified user reviews to identify positive and negative aspects of Metrobi customer support.

    A significant portion of users highlight the support team's quick, clear, and responsive communication during issues.

    Multiple users appreciate that Metrobi's customer support is knowledgeable, proactive, and actually helps resolve problems.

    Widespread user sentiment praises the friendly, attentive, and hands-on approach of the support team, available when needed.

    Support options

    Chat
    24/7 (live rep)
    Phone support
    Knowledge base
    Faqs/forum
    Email/help desk

    Training options

    Documentation
    Live online
    In person
    Webinars
    Videos

    To see what individual users say about Metrobi's customer support, check out the review snippets below.

    “I like how the dashboard keeps things organized, and the communication from their team is clear and responsive. Whenever we've had a question or something didn't go as planned, someone was there to help without delays.”

    JD

    Jules D.

    Outreach Manager

    “The platform is simple to use, and what I love most is that their customer support actually helps instead of just sending automated replies.”

    DF

    David F.

    Product marketing specialist

    “Their support team is always quick to assist. If you're running a small business, Metrobi is the best choice!”

    SW

    Seepika W.

    Author

    Metrobi FAQs

    Q. Who are the typical users of Metrobi?

    Metrobi has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business

    These products have better value for money


    Q. What languages does Metrobi support?

    Metrobi supports the following languages:
    English


    Q. Does Metrobi offer an API?

    Yes, Metrobi has an API available for use.


    Q. What level of support does Metrobi offer?

    Metrobi offers the following support options:
    Chat, 24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk

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