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Olo Logo

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Olo Pricing, Features, Reviews and Alternatives

Olo FAQs

Q. Who are the typical users of Olo?

Olo has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Olo support?

Olo supports the following languages:
English


Q. Does Olo offer an API?

Yes, Olo has an API available for use.


Q. What other apps does Olo integrate with?

Olo integrates with the following applications:
Material UI, Worldpay, Onfleet, Fishbowl, Otis, Elavon, Tray, Yext, Paytronix, PAR POS, GetSwift, SevenRooms, FoxMetrics, Appetize, LevelUp, DoorDash, BITE, emma, Sift, Fishbowl, Revel Systems, PAR Punchh, Spendgo, Yumpingo, SMG, PDQ POS, GrubHub, Toast POS


Q. What level of support does Olo offer?

Olo offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support

Olo product overview

What is Olo?

Olo is a leading on-demand commerce platform powering the restaurant industry’s digital transformation. Millions of orders per day run on Olo’s enterprise SaaS engine, enabling brands to maximize the convergence of digital and brick-and-mortar operations. The Olo platform provides the infrastructure to capture demand and manage consumer orders from every channel. With integrations to over 100 technology partners, Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. Over 500 restaurant brands use Olo to grow digital sales, maximize profitability, and preserve direct consumer relationships.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
Phone Support

Training options

Documentation
Videos
Webinars
Live Online

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Olo features

Functionality

5.0

/5

3

Total features

61

5 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Alerts/Notifications
Third-Party Integrations
Order Management
Multi-Location
Reporting/Analytics
Customer Database

Functionality contenders

Olo users reviews

Overall Rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

Overall rating contenders

DJ
AvatarImg

Don J.

Restaurants, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OLO Review

Reviewed 2 years ago

Overall our experience with OLO has been great! They have a great team and are really attentive to our needs as a company.

Pros

OLO was easy to deploy and is definitely best in class. They have a great team!

Cons

Catering function could be a little easier to set up and understand

DM
AvatarImg

Dane M.

Consumer Services, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Simple and useful

Reviewed 2 years ago

Very straightforward and easy to use.

Pros

Olo covers most aspects of the online ordering process, providing a wealth of information and functions that you can use to assist and answer customer queries.

Cons

There is no way to cancel orders using Olo and there is no way to share information with the Store/Restuarant.

TG
AvatarImg

Tiffany G.

Food & Beverages, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very functional and useful

Reviewed 2 years ago

My experience has been wonderful it has helped tremendous with my company I work for

Pros

This software is great especially In the restaurant field and you have options for online or catering this program is perfect for all your online food orders and etc

Cons

There isnt anything bad I can even say about it very convenient

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