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Pirate Ship
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shipping solution for e-commerce businesses
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Pirate Ship - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Pirate Ship overview
Based on 1002 verified user reviews
What is Pirate Ship?
Pirate Ship is a shipping tool offering key features such as parcel shipping, shipment price calculation, shipment tracking, and label printing, among others.
Who uses Pirate Ship?
By industry, Pirate Ship reviewers are most commonly professionals in retail (26%). The most frequent use case for Pirate Ship cited by reviewers is shipping (88% of reviewers).
What do users say about Pirate Ship pricing?
Most reviewers indicate Pirate Ship offers excellent value for money, citing substantial USPS discounts and a free platform with no hidden fees. Some reviewers feel rates for other carriers or specific weights may require manual checking or aren't always lowest.
Starting price
Alternatives
with better value for money
Pros & Cons
Shipping
Rates
Customer Support
Post Office
Pirate Ship’s user interface
Pirate Ship pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.8
Ease of use
4.9
Customer support
4.9
Reviews sentiment
What do users say about Pirate Ship?
Pirate Ship is a shipping tool offering key features such as parcel shipping, shipment price calculation, shipment tracking, and label printing, among others.
Select to learn more
Who uses Pirate Ship?
Based on 1,002 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Pirate Ship's key features
GetApp's analysis of 122 verified user reviews collected between July 2021 and October 2024 identifies Pirate Ship's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Pirate Ship's parcel shipping capabilities. They report that it consolidates all shipping options on one screen, defaults to the cheapest service, and offers lower rates than USPS or FedEx. Users find it easy to enter package details, compare services, and print labels from home. They also value the ability to track packages and schedule pickups. Integration with e-commerce platforms and detailed guides for USPS and UPS are also highlighted as beneficial aspects. Of the 44 Pirate Ship users who gave detailed accounts of their use of Parcel Shipping, 100% rated this feature as important or highly important.
Faith H.
Owner
Kalsie M.
Shipper
Users highlight Pirate Ship's shipment price calculation as accurate and cost-effective. They appreciate the ability to compare prices from major carriers like USPS, UPS, and FedEx, and note significant savings. Reviewers mention that the tool provides up-to-date pricing, commercial discounts, and accurate estimates based on package dimensions and weight. They find it helpful for providing customer quotes and ensuring no overcharges. The transparency and ease of use are also frequently praised. Of the 67 Pirate Ship users who gave detailed accounts of their use of Shipment Price Calculation, 99% rated this feature as important or highly important.

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Ryan S.
EL Teacher
Starrsha H.
Owner
Reviewers indicate that Pirate Ship's shipment tracking is reliable and user-friendly. They value the ability to track packages from shipment to delivery, keeping both themselves and their customers informed. Users appreciate the automatic email updates to customers and the integration with platforms like Shopify. They find the tracking information accurate and easily accessible, which helps in maintaining good customer relationships and resolving any issues promptly. Of the 52 Pirate Ship users who gave detailed accounts of their use of Shipment Tracking, 98% rated this feature as important or highly important.
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Maddie M.
Retail sales
bri f.
assistant manager
Users report that Pirate Ship's label printing is straightforward and versatile. They appreciate the support for multiple printer types, including thermal and regular printers. Reviewers find the process quick and easy, with options to print, reprint, and save labels. They also mention the convenience of printing labels directly from the site and the ability to connect with various label printers like Dymo. The clear and legible labels are another positive aspect noted by users. Of the 47 Pirate Ship users who gave detailed accounts of their use of Label Printing, 98% rated this feature as important or highly important.
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Erik B.
Owner
Ron H.
Founder/CEO
Reviewers find Pirate Ship's shipping labels easy to create and print. They highlight the seamless integration with thermal printers and the ability to generate labels quickly. Users appreciate the autofill function, which helps prevent errors, and the option to save and reprint labels. They also mention the convenience of printing labels directly from the website and the significant savings on shipping costs. The user-friendly interface and accurate label formatting are frequently praised. Of the 75 Pirate Ship users who gave detailed accounts of their use of Shipping Labels, 97% rated this feature as important or highly important.

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Satin G.
Entrepreneur

Dianna C.
Content Creator & Coordinator
Users appreciate Pirate Ship's package tracking capabilities, noting its importance for both business and customer satisfaction. They report that tracking numbers are generated promptly and can be easily shared with customers. Reviewers value the ability to monitor package progress and update clients on expected arrival dates. The integration with carriers like USPS and UPS, along with the clear and accessible tracking information, are also highlighted as beneficial aspects. Of the 37 Pirate Ship users who gave detailed accounts of their use of Package Tracking, 95% rated this feature as important or highly important.

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Lori B.
Director of Client Services
Jill W.
Owner
All Pirate Ship features
Features rating:
Pirate Ship awards
Pirate Ship alternatives
Pirate Ship pricing
Starting from
Free
User opinions about Pirate Ship price and value
Value for money rating:
Of 160 reviews that provide robust commentary on Pirate Ship's price and value, 95% mention it in a positive light.
Most reviewers indicate that Pirate Ship offers excellent value for money, frequently highlighting its commercial shipping discounts, especially for USPS, which they say are consistently lower than retail rates and often better than competitors. They appreciate that the platform is free to use, with no monthly fees or hidden costs, and note that all core features—including price comparisons between carriers, access to discounted rates, and integration with major platforms—are included without requiring upgrades or paid plans. Users think the ability to access the lowest available prices without a subscription or commitment is a major benefit, particularly for small businesses and individual sellers. Most users consider the cost savings significant enough to impact their business decisions, and they report that Pirate Ship’s pricing transparency and lack of upselling add to its appeal. Some reviewers feel that while USPS discounts are substantial, pricing for other carriers like UPS or FedEx may require manual checking or may not always be the lowest. A few users mention that rates for certain package weights or compared to eBay’s discounts are not always the best, but most still find Pirate Ship more affordable overall.
, and
To see what individual users think of Pirate Ship's cost and value, check out the review excerpts below.
Pirate Ship integrations (4)
Integrations rated by users
We looked at 1,002 user reviews to identify which products are mentioned as Pirate Ship integrations and how users feel about them.
Integration rating: 4.8 (4)
“When shopify shipping is down i will sync with pirate ship and use them to ship. I also use pirate ship to ship orders that come through outside of shopify. ”
“Store orders flow automatically into Pirate Ship. The only thing lacking is to split an order into multiple shipments with Pirate Ship”
Alyssa P.
Self Employed
Integration rating: 3.0 (1)
“Integration makes my job easier because ship can be handled all in one location. ”
Jill W.
Owner
Integration rating: 4.0 (1)
“Store orders flow automatically into Pirate Ship. The only thing lacking is to split an order into multiple shipments with Pirate Ship”

Kirk D.
Operations Manager
Other top integrations
Pirate Ship customer support
What do users say about Pirate Ship customer support?
Customer support rating:
We analyzed 171 verified user reviews to identify positive and negative aspects of Pirate Ship customer support.
A significant portion of users highlight Pirate Ship's customer support as fast, friendly, and highly effective.
A number of users appreciate the quick response times, often receiving help within minutes via chat or email.
Multiple users mention that support staff are knowledgeable, personable, and provide clear, thorough solutions.
A subset of reviewers value the personal touch, noting real human responses and proactive follow-up from the team.
Support options
Training options
To see what individual users say about Pirate Ship's customer support, check out the review snippets below.
“Able to get a calculated quote, very user friendly site, FAQs section is very helpful and customer support team is very responsive.”
Grace S.
Ecommerce Reseller
“I've had very few issues and none of them have been with pirate ship itself but customers and pirate ship has made sure that they help me resolve any issue that I've had with them even though it wasn't their fault, now that's customer service!”
Jessica P.
Administrative assistant
“Their customer service is excellent, easy and quick chat option, generous, and bonus, they have a great sense of humor and I'm usually laughing by the end of my transaction. ”
Emily K.
Owner
Pirate Ship FAQs
Pirate Ship has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is Pirate Ship used for?
Pirate Ship is a cloud-based solution, which helps small businesses buy postage and print shipping labels fordomestic and international packages with USPS postage. It lets users purchase and print shipping labels in ZPL or PDF file format and share them with customers by generating a private link. Key features of Pirate Ship include shipment tracking, quotes/estimates, parcel shipping, import/export and online payments. Batch shippers can connect with various e-commerce websites including Shopify, Etsy, WooCommerce, eBay and more to collect order details and track delivery of items. It allows enterprises to send emails using pre-built templates based on scheduled timelines and notify clients about package statuses, facilitating transparency across the pipeline. Plus, the centralized platform stores information about frequently shipped packages in a unified repository for future reference. Pirate Ship helps generate purchase postage, return labels, and make online payments through instant bank transfer or credit cards. It comes with customs forms to process domestic/international shipments and deliver batches across multiple locations.
Q. What languages does Pirate Ship support?
Pirate Ship supports the following languages:
English
Q. Does Pirate Ship offer an API?
No, Pirate Ship does not have an API available.
Q. What level of support does Pirate Ship offer?
Pirate Ship offers the following support options:
Chat, Email/Help Desk
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