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PitneyShip
5
101
4
32
3
9
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Courier and shipping platform for small businesses
Table of Contents
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PitneyShip - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
PitneyShip overview
Based on 143 verified user reviews
What is PitneyShip?
PitneyShip is a shipping program offering key features such as status tracking, shipping label creation, shipment price calculation, and label printing, among others.
Who uses PitneyShip?
Reviews for PitneyShip come from a wide variety of industries, including accounting (11% of reviewers), retail (6%), and non-profit organization management (6%). The most frequent use case for PitneyShip cited by reviewers is shipping (84% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Shipping Management
Office Mailing
Address Book Management
Printing and Printer Setup
Stamp Printing
Customer Support
PitneyShip’s user interface
PitneyShip reviews
Overall rating
4.6
/5
143
Positive reviews
77
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.77/10
5
4
3
2
1
101
32
9
0
1
Christina W.
Office Administrator
George S.
retired personal user
Kimberly W.
Biller
Rose H.
Fulfillment
Greg E.
State Tax Manager
Arthur D.
Associate Pastor
Who uses PitneyShip?
Based on 143 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
PitneyShip's key features
Most critical features, based on insights from PitneyShip users:
All PitneyShip features
Features rating:
PitneyShip alternatives
PitneyShip
Starting from
No pricing info
Shippo
Starting from
19
Per month
Freightview
Starting from
149
Per month
ShipStation
Starting from
14.99
Per month
PitneyShip pricing
Value for money rating:
Starting from
No pricing info
User opinions about PitneyShip price and value
Value for money rating:
To see what individual users think of PitneyShip's price and value, check out the review snippets below.
Christina W.
Office Administrator
George S.
retired personal user
PitneyShip integrations (0)
Integrations rated by users
We looked at 143 user reviews to identify which products are mentioned as PitneyShip integrations and how users feel about them.
Integration rating: 4.0 (2)
PitneyShip customer support
What do users say about PitneyShip customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of PitneyShip customer support.
A limited number of users describe customer service as helpful, polite, and easily accessible when contacted.
Certain users mention tech support was patient and resolved their issues effectively.
A large number of users report customer support is difficult to reach, with long hold times and frequent transfers.
Widespread user sentiment highlights unhelpful, outsourced reps and inconsistent availability, especially after hours.
Support options
Training options
To see what individual users say about PitneyShip's customer support, check out the review snippets below.
“Directions are easy to use and customer service has been helpful when I have had to contact them for questions when we first started using it.”
Jennifer S.
Owner
“Have had very few problems over the years, but it used to be much easier getting tech support. ”
Susi H.
Owner
“Now if there is an issue, I have to create a ticket and wait, or get on a lengthy chat. ”
Susi H.
Owner
“They have outsourced this to a call center which appears to be in India and at times HARD to communicate with the rep and they really do not seem to care.”
Jeff D.
President
PitneyShip FAQs
PitneyShip has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is PitneyShip used for?
PitneyShip is a shipping platform designed to help users send packages, large envelopes, and letters from homes, offices, or on the go. It enables professionals to access discounted shipping and postage rates from USPS and UPS and compare prices and delivery services across multiple carriers. The application allows organizations to buy and print shipping labels and postage, schedule pick-up tasks, and track packages via a unified platform. It lets administrators print first-class postage for letters, send time-sensitive documents with same-day delivery options, and ship packages and boxes across all major carriers. PitneyShip also helps employees gain visibility into shipments and track shipping and mailing activities. PitneyShip offers a host of features, such as activity tracking, automated alerts, data import/export, location tracking, a self-service portal, and more. It enables organizations to control the cost of mailing across multiple locations and print postage for envelopes, shipping labels, and stamp sheets from PCs, tablets, or mobile devices.
Q. What level of support does PitneyShip offer?
PitneyShip offers the following support options:
Chat, Knowledge Base, Email/Help Desk
