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BigCommerce vs Shift4Shop Comparison

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Overview

Category Leaders

Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution...

Shift4Shop, formerly 3dcart, is an all-in-one eCommerce platform designed for any business. The scalable platform provides...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

29.95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

258

5

4

3

2

1

133

98

22

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.2

124

5

4

3

2

1

68

31

15

3

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

BigCommerce is a recent addition to my portfolio and I must say that I am impressed thus far. Their customer support and willingness to be creative to solve an obstacle has impressed me.
BigCommerce is a dedicated ecommerce platform and is thus very suited for any store from simple to sophisticated.
Bigcommerce is a great platform for small businesses or businesses in general that do not have a great budget to start developing their e-commerce.

Pros

They partner with great providers - i.e. FusionBot search has been wonderful in creating a custom solution for our site.
Love the ease of 3dcart and the amazing customer support. Even if it's a little thing of not being able to locate something they are quick to help and go out of their way to do so.
I really love that I can customize my store according to my requirements and it's fully secure.

Cons

Every app I’ve installed has caused a problem with another app or the native functionality of the platform. Simple desires have been turned into nightmares and BigCommerce has offered no support.
There are some instances where the lack of control or access to the server has caused us to change some of our plans, but it's nothing I would call a dealbreaker.
Custom styles get very costly. Some features that should be standard are non existent.

Cons

I was searching for a platform that had the bells and whistles which Yahoo merchant solutions missed so badly.
The only problem I have encountered is the inability to provide a coupon based on type of checkout option.
There is no way to make price adjustments without changing each one individually. It is repetitive and time consuming.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review18 days ago

Key features

  • Total features69
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Bulk Ordering
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Content Management
  • Content Publishing Options
  • Credit Card Processing
  • Customer Accounts
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • De-Coupled Front & Back Ends
  • Design Management
  • Discount Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • For B2B
  • For Small Businesses
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Kitting
  • Loyalty Program
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Newsletter Management
  • Online Store Builder
  • Order Management
  • Order Processing
  • Payment Options
  • Point of Sale (POS)
  • Pre-built Templates
  • Preview Functionality
  • Product Configurator
  • Promotions Management
  • Publishing Options
  • Ratings / Reviews
  • Real Time Editing
  • Refund Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Website Management
  • eCommerce Management
  • Total features35
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Bulk Ordering
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Content Management
  • Content Publishing Options
  • Credit Card Processing
  • Customer Accounts
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • De-Coupled Front & Back Ends
  • Design Management
  • Discount Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • For B2B
  • For Small Businesses
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Kitting
  • Loyalty Program
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Newsletter Management
  • Online Store Builder
  • Order Management
  • Order Processing
  • Payment Options
  • Point of Sale (POS)
  • Pre-built Templates
  • Preview Functionality
  • Product Configurator
  • Promotions Management
  • Publishing Options
  • Ratings / Reviews
  • Real Time Editing
  • Refund Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations522
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk Suite
  • Total integrations103
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

EJ
AvatarImg

Eva J.

Building Materials, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shift4Shop logo

Shift4Shop

Greatest Value Shopping Cart

Reviewed 6 years ago

I have used many shopping carts such as Shopify, BigCommerce, VirtueMart (Joomla) and Miva 9, and 3dCart is by far the best. Many users claim that Shopify provides good SEO - yes and no. I found out that this is because Shopify automatically fill in the meta tag fields, so a novice user does not have to worry about SEO. Most of these other platforms have many restrictions and more meant for novice...

Pros

Easy to use, flexible, value for money

Cons

Setting up sub-categories can be a challenge