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BigCommerce vs Adobe Commerce Comparison (2026)

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BigCommerce

Adobe Commerce

Overview

BigCommerce is an ecommerce platform that lets businesses manage online stores across brands, regions, and channels from one foundation. It offers Multi-Storefront capabilities, customizable checkouts with 130+ payment options, and B2B features like customer-specific catalogs and pricing. Supporting headless commerce, it integrates with ERP and product information systems and enables omnichannel selling via marketplace and social commerce integrations.

Adobe Commerce empowers B2C and B2B brands to boost conversion and go live faster on a flexible, cloud-native platform. It supports rapid growth across brands and markets with scalable catalogs, a native DAM, and a fast, personalized storefront experience that accelerates growth.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

341

174

130

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

4.3

662

329

247

Value for money

Ease of use

Features

Customer support

64%

would recommend this app

Pros

“The platform lets you add required acknowledgements, collect customer input via text or choice fields, and use the Product Pick List to let shoppers add compatible accessories or components directly from a product page.”

Frank A.

Head of Digital

“On our Enterprise agreement, the trailing‑12‑month overage model was the hardest part to model; clarify how yours works, and if you’re pacing over your tier before renewal, a mid‑contract upgrade can be cheaper than riding rolling overages. While broader third‑party support for Multi‑Storefront/Multi‑Location and a more modern native search experience would be welcome, BigCommerce overall has been reliable, capable, and straightforward to grow with.”

Frank A.

Head of Digital

“deep visual customization of page templates sometimes requires hiring a technical integrator, increasing initial store setup costs.”

Jessee G.

Director of Media

Pros

“Adobe Commerce provides powerful tools for managing online stores, products, customer experiences, and payments.”

Casey J.

Sales Representative

“It allows for deep customization and supports complex business needs, making it a strong choice for growing or enterprise-level companies.”

Alissa P.

owner

“I like the flexibility, customization options, and ability to support complex e-commerce needs.”

Casey J.

Sales Representative

Cons

“Learning curve can be quite steep, advanced customization may require technical knowledge, some features can feel complicated, pricing can become expensive as business needs grow.”

Nicole T.

Event Marketing and Operations

“Documentation didn’t explain how qualification works, support redirected us to Braintree, and even after meeting the listed conditions, it became evident that the rates weren’t realistically accessible.”

Frank A.

Head of Digital

“The biggest limitation for us is the lack of broader third‑party support for Multi‑Storefront and Multi‑Location.”

Frank A.

Head of Digital

Cons

“The Adobe Commerce platform comes at quite a high cost, as it is with most of its counterparts - it's very easy to miss out on great features, especially for start-up who cannot affort them,”

Adewale A.

HIO

“High cost, constant need for a developer, and long working hours make it demanding to maintain the platform.”

Josep R.

Graphic Design

“Every time it upgrades, there is a big risk of my website being down.”

John D.

Marketing Manager