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BigCommerce vs Pepperi Comparison

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Overview

Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution...

Accelerate growth, reduce overhead and improve transparency by connecting field sales and B2B eCommerce on a single, flexible,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

29.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

500

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

91

70

20

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.4

5

4

3

2

1

37

21

3

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

BigCommerce is a recent addition to my portfolio and I must say that I am impressed thus far. Their customer support and willingness to be creative to solve an obstacle has impressed me.
BigCommerce is a dedicated ecommerce platform and is thus very suited for any store from simple to sophisticated.
Bigcommerce is a great platform for small businesses or businesses in general that do not have a great budget to start developing their e-commerce.

Pros

Most of all, I have really grown love and appreciate the simplicity and sleekness of the software.
Functionality is great, can do lots of things and extract lots of information easy to use, looks great. Customers find it easy to use so enjoy the process.
Pepperi is working hard to bring their platform to the next level and we are confident that their solution will be top notch going forward. It is definitely worth considering and comes recommended.

Cons

Every app I’ve installed has caused a problem with another app or the native functionality of the platform. Simple desires have been turned into nightmares and BigCommerce has offered no support.
There are some instances where the lack of control or access to the server has caused us to change some of our plans, but it's nothing I would call a dealbreaker.
Custom styles get very costly. Some features that should be standard are non existent.

Cons

Sometimes strange things happen when there are updates and implementing new things can be difficult if you don't have an IT dept. information on products is difficult to read.
Whilst the software serves its purpose (with limitations), dealings with representatives of this company once they've signed you up and taken your payment is disappointing.
Most of the problems we had were due to the way our ERP system was being used and our data capture.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features78
  • API
  • Abandoned Cart Saver
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Audit Management
  • Authentication
  • Backorder Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bulk Ordering
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Charting
  • Chat/Messaging
  • Communication Management
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Content Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Data Import/Export
  • Data Migration
  • Data Security
  • Data Synchronization
  • Data Visualization
  • De-Coupled Front & Back Ends
  • Design Management
  • Discount Management
  • ERP
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Event Scheduling
  • Field Sales Management
  • For B2B
  • For Retail
  • Fraud Detection
  • GPS
  • Goal Setting / Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Kitting
  • Lead Management
  • Live Chat
  • Loyalty Program
  • Marketplace Integration
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Mobile Signature Capture
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Newsletter Management
  • Offline Access
  • Online Catalog
  • Online Store Builder
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI Compliance
  • Payment Options
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Pre-built Templates
  • Product Catalog
  • Product Configurator
  • Product Ratings / Reviews
  • Projections
  • Promotions Management
  • Proposal Generation
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Editing
  • Real Time Reporting
  • Recurring Orders
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • Role-Based Permissions
  • Route Optimization
  • Rules-Based Workflow
  • SEO Management
  • SSL Security
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Commerce
  • Special Order Management
  • Tagging
  • Task Progress Tracking
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Territory Management
  • Third Party Integrations
  • Website Management
  • eCommerce Management
  • Total features102
  • API
  • Abandoned Cart Saver
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Audit Management
  • Authentication
  • Backorder Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bulk Ordering
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Charting
  • Chat/Messaging
  • Communication Management
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Content Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Data Import/Export
  • Data Migration
  • Data Security
  • Data Synchronization
  • Data Visualization
  • De-Coupled Front & Back Ends
  • Design Management
  • Discount Management
  • ERP
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Event Scheduling
  • Field Sales Management
  • For B2B
  • For Retail
  • Fraud Detection
  • GPS
  • Goal Setting / Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Kitting
  • Lead Management
  • Live Chat
  • Loyalty Program
  • Marketplace Integration
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Mobile Signature Capture
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Newsletter Management
  • Offline Access
  • Online Catalog
  • Online Store Builder
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI Compliance
  • Payment Options
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Pre-built Templates
  • Product Catalog
  • Product Configurator
  • Product Ratings / Reviews
  • Projections
  • Promotions Management
  • Proposal Generation
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Editing
  • Real Time Reporting
  • Recurring Orders
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • Role-Based Permissions
  • Route Optimization
  • Rules-Based Workflow
  • SEO Management
  • SSL Security
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Commerce
  • Special Order Management
  • Tagging
  • Task Progress Tracking
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Territory Management
  • Third Party Integrations
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations393
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations37
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk