Pepperi Pricing, Features, Reviews & Comparison of Alternatives

Pepperi Reviews


Mobile Order Taking & B2B eCommerce for Brands & Wholesalers

4.42/5 (50 reviews)

Pepperi overview

Pepperi mobile sales suite offers field sales teams mobile catalog and order management combined with sales automation and contact management. The app lets you create order catalogs, build custom orders for clients, upsell and cross-sell, track customer interactions, and store contact and account data. It also lets you manage your sales team with goal, activities and target setting and tracking.

Pepperi lets you create multiple, high resolution catalogs with unlimited categories, multiple view options, customizable fields, PDF attachments and video links. You can use the app to build custom orders with multiple variants such as mix & match and pre-pack. You can also get upsell and down-sell recommendations. All orders and transactions can be tracked through the order center.

In addition to catalog and order management, Pepperi lets you centralize all order, contact and account information in one system. Acting as a CRM, Pepperi lets you record interactions, schedule activities, attach documents and images, and view all contact and account information, including live map views. Sales managers can use Pepperi to set and track sales goals & targets for their reps.


Starting from
Pricing options
Free trial
Value for money
View Pricing Plans


Business size



United States, Asia, Australia, Brazil, Canada and 8 other markets, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

Dutch, English, French, German, Hebrew and 7 other languages, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Turkish
Pepperi screenshot: Pepperi on multiple devicesPepperi - World's Leading Catalog & Order Management App for Sales-reps!Pepperi screenshot: Sales DashboardPepperi screenshot: Eyewear catalogPepperi screenshot: Pepperi B2B eCommerce StorefrontPepperi screenshot: Pepperi Route & Activity Planning on web and mobile devicesPepperi screenshot: Activity tracking in PepperiPepperi screenshotPepperi screenshotPepperi screenshotPepperi screenshot: Web and iPad B2B ecommerce screenPepperi screenshot: 3 Catalog views on iPadPepperi screenshotRip Curl Rides the wave of the Pepperi sales platform.Marlox and Mondaine Leap Forward with PepperiPepperi Route and Activity Planning for mobile sales reps

Pepperi reviews

Value for money
Ease of use
Customer support
Aleck Durlacher

Terrible Customer Support, Limited Functionality, Unable to Obtain Response to Billing Concerns

Used daily for 2+ years
Reviewed 2018-05-02
Review Source: Software Advice

This is not the first time I have lodged a complaint about this software provider, I previously had an issue with billing and it was only when I had written a review online that the staff at Pepperi contacted me and arranged the immediate refund of monies owing with the request that I take down the review. Upon receipt of that refund I withdrew my review but recognize now that the underlying issues with this company remain. Whilst the software serves its purpose (with limitations), dealings with representatives of this company once they've signed you up and taken your payment is disappointing. With near on three years experience with Pepperi, I feel I am suitably qualified to advise that there are better options available.Pepperi served us reasonably well for near on three years despite overwhelmingly frustration early on when had been sold a service at full price for what was clearly still in development on android devices. It's simple in it's layout and easy for the sales reps to utilize in the field, however is limited in it's ability to fully integrate with a number of accounting software packages.

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George Davos

Best B2B software for mobile sales

Used daily for 1-2 years
Reviewed 2016-08-05
Review Source: GetApp

Our sales reps in the field were taking orders using individually different methods during the day and then those orders would have to be transmitted via email or handed in and then manually inserted into the ERP software. This ALWAYS created problems with order accuracy, stock availability and credit control. Our office & warehouse staff would be tied up on the phones for many hours advising sales reps of account status and stock availability and not to mention the issues with inaccurate orders in the distribution cycle. We needed something that could mirror our ERP information on a real-time basis to our sales reps so that they could accurately take orders and manage their customer base. When we first considered this software, we were skeptical on how effective it would be in our business and how more importantly, using an international support service would work for us in a different time zone. After some teething problems working with a local Pepperi integration partner in Sydney, we have now been up and running for over 15 months using the software religiously. Most of the problems we had were due to the way our ERP system was being used and our data capture. Once our integration people sorted that out the only errors we had were genetic issues with networks and the way our ERP was being used. On average we now push through over 500 orders a week without fail. Our accounts staff are no longer desk bound and our sales process is completely mobile to a point where it's now rare that a sales order will be entered directly via the ERP system rather than through Pepperi. For us, this software has given us a completely new perspective on how much more we can automate our processes so I really have only good things to say in this review. If I were pressed to find a negative then all I could say is that the cost of the subscription is more expensive than many other competitive products though from where I sit now, it's well worth the investment. -------------------------------------------------------------------------------------------------------------- Why did I write a review? I was asked to share my experience by my integrator as they are proud of the work they have done and therefore would like others to know about this space. I am a real customer in Sydney Australia, I pay annually for both my Pepperi licences and integration. I also recommend to many of my colleagues and customers this software.Where do you start? Great integration into ERP with many live features including CRM Activities, Mobile receipt printing, instant stock updates, live account balances, sales filters, multiple catalog, special pricing, inventory matrix..

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Timor Klemberg

Great App UI/UX especially for Ipads, I am satisfied even that there are some cons.

Used daily for 2+ years
Reviewed 2017-08-21
Review Source: Capterra

Heavy catalogs and laptop became Ipad weight. Good quality pictures replaced printed catalogs that often get discolored and wrinkled. Catalogs shows the products we have and not the whole manufacturer items. Inventory integration helps us sell the right products and not the ones out of stock. Storefront and pepperi for buyers increase our B2B order center availability.Excellent apple app. Very good android app. Excellent graphics quality. Lots of features. Pleasant customer relationships.

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Jessica Underwood

I love Pepperi. It has been a game-changer for me and my company!

Used daily for 2+ years
Reviewed 2017-08-18
Review Source: Capterra

The program is extremely user friendly and intuitive. Pepperi has increased my efficiency in the field 10 fold and I love having so much customer data at my fingertips 24/7. The customer service is fantastic and they really listen and try to meet our company's needs, even to the point of adjusting aspects of the software based on our requests. It is so nice to work with a software developer that is motivated to be consistently improving their product and is so supportive of their customers!

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Shane Brown

Very easy to work with and easy to use.

Used daily for 6-12 months
Reviewed 2017-08-18
Review Source: Capterra

We came from proprietary software that had to be installed manually on each device. Using Pepperi as a service has been much easier for giving access to our employees since they can just download the app from the app store. Pepperi gives us the ability to submit orders with many different choices. We can customize shipping options, payment options, and enter notes for our internal staff. The catalog filters let us create seasonal and event specific catalogs that make it much easier to merchandise and sell products. Different types of sales activities let us customize Pepperi to work for us. The new workflow module is also very useful.I like the ease with which we are able to integrate external applications. I also like the ability to take orders offline and then submit them when a connection is available. Pepperi has done a great job of providing tools for the admin to investigate issues.

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Pepperi pricing

Starting from
Pricing options
Free trial
View Pricing Plans

Pepperi features

Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Sales Analytics
Sales Reporting
Sales Tracking

Collaboration Tools (26 other apps)
Contact Database (38 other apps)
Customizable Templates (30 other apps)
Data Import/Export (28 other apps)
Email Integration (34 other apps)
Forecasting (28 other apps)
Lead Capture (27 other apps)
Monitoring (35 other apps)
Quote Management (32 other apps)
Real Time Data (37 other apps)
Search Functionality (35 other apps)
Third Party Integration (45 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

GetApp Analysis

Sales teams that still accept orders with pens and paper are working at a distinct disadvantage. Pepperi is a cloud-based solution that automates the sales process and brings order taking into the 21st century. Rather than taking orders on paper, Pepperi enables sales teams to sell through e-catalogs, which are accessible on mobile devices. This shortens the order-to-cash cycle and prevents costly mistakes.

With catalog and order-taking apps for both sales teams and buyers, Pepperi has the market covered. The company has grown to become the number one mobile sales rep app with integrated features for customer management, sales team management, and business intelligence. Pepperi’s platform integrates with third-party accounting, ERP, and CRM solutions.

What is Pepperi?

Pepperi for Sales Teams is a tool for field sales teams. Pepperi combines a mobile catalog (e-catalog) with order management, sales automation, and contact management features.

Using Pepperi, businesses can create multiple e-catalogs, PDF attachments, and video links. Salespeople can then open these catalogs on their tablets and use them to accept orders and close more deals when selling to clients in the field. Pepperi also provides users with smart upselling, cross-selling, and down-selling recommendations.

All orders placed through Pepperi are trackable thanks to a centralized order center. In addition to centralizing orders, sales teams that use Pepperi are also able to centralize contact and account information. Advanced features make it possible for users to record interactions, schedule activities, attach documents, view contact information, and track sales targets through Pepperi, as well.

Who is Pepperi for?

  • Experience level: All experience levels
  • Industry: Fashion, jewelry, eyewear, bags, cosmetics, home and gifts, food and beverage, healthcare, consumer electronics, children’s accessories
  • Business size: Small businesses, mid-size businesses, large businesses
  • Departments/roles: Sales teams
  • Budget/point: All budgets
  • Example customers: Steve Madden, Pioneer, Bugaboo, LuxVision

Main features

Creating e-Catalogs

Using Pepperi, sales teams are able to create their own e-catalogs. These e-catalogs display images and product information clearly, with high-definition retina display. They are accessible on both mobile devices (tablets) and desktop computers.

Begin using Pepperi by building a catalog with the products you’re trying to sell to clients. You can create multiple catalogs with an unlimited number of dynamic categories, depending on your organization’s needs. Select from multiple view options, and add custom fields based on your specific industry or product. Pepperi also allows for PDF attachments and video links.

Capturing Orders

Pepperi’s order management features help sales teams efficiently manage incoming orders. (This includes those orders that have multiple variants, including mix and match and pre-packs.) All order and transaction information is accessible 24/7 through Pepperi’s order center.

Once you’ve impressed clients with your e-catalog, it’s time to get down to business and start accepting orders. With Pepperi, you can mix and match options, including units of measurement, minimum orders, and case quantities. You can set up multiple price lists and discount policies, as well. Automatic notifications will appear when orders fall below price minimums and when certain items are out of stock.

Upselling Customers

One of the smartest ways for sales teams to increase revenue is by boosting their average order sizes. Pepperi makes this as easy as possible, with automated upselling and cross-selling tools for sales professionals.

Using Pepperi’s upselling and cross-selling tools, you’ll be able to run special offers like “Buy 2 Get 1 Free” or “Buy 2 Get 1 for 10%-Off”. You can also give your customers discounts on items from certain lists if they buy a pre-determined amount of goods, and set up tiered discounts for clients buying in bulk.

Tracking Customer Information

Knowledge is power in the sales world, and Pepperi aims to put as much knowledge as possible at its users’ fingertips. Through Pepperi’s CRM module, users can access a detailed account dashboard with information about every customer interaction.

Click over to your CRM to begin managing and scheduling client calls, meetings, and emails. Pepperi lets you set up custom activities and surveys. You’ll also find color-coded mapped views of your accounts. Location-based GPS within the accounts map view take Pepperi’s CRM to the next level.

Managing Sales Teams

One of the toughest aspects of managing a sales team is keeping everyone on track and meeting targets. Pepperi aims to simplify sales team management with tools for setting and tracking goals. Task management can easily sync with Outlook.

You can start sending performance charts to your reps and managers at regular intervals using Pepperi’s automation features. The application also offers route map and activities tracking, along with commission charts and team bulletin boards.


Pepperi integrates with more than 60 ERP and accounting systems. A few of the systems Pepperi integrates with include QuickBooks, SAP Certified, Oracle, FreshBook, Sage, MYOB, Microsoft Dynamics, Xero, Infor, RAKS, and Salesforce.


Sales teams that use Pepperi can expect to spend at least $28 per user, per month, when billed annually. Pepperi’s most popular plan is its Professional offering, which includes mobile CRM, integration, and GPS tracking for $48, per user, per month, when billed annually. Pepperi’s most comprehensive plan is its Ultimate one, which costs $98 per user, per month, when billed annually. Selecting the Ultimate plan gives teams access to advanced features such as route and activity planning, sell-though management, and stock taking.

Bottom line

  • Tools for creating mobile catalogs and building custom orders
  • Offers a 360-degree view of customer interactions
  • Centralized tools for tracking orders, contact, and account information
  • Sales app can be used on iPad, Android, and Windows 8 with the same credentials
  • Track sales goals and targets for company reps

Additional information for Pepperi

Key features of Pepperi

  • Mobile CRM
  • Integration to leading gateways
  • Enterprise grade
  • Runs natively on iOS, Android & Win 10. Offline mode.
  • Sales team management
  • Mobile merchandising, including stock-taking
  • Sales Intelligence (BI)
  • Enterprise-grade security, ISO 27001 certified
  • Cross-sell & upsell promotions
  • Fully and easily configurable workflows
  • Sales performance management
  • Multiple price lists with discount policies
  • Retail auditing
  • Manage orders from online & in-person B2B sales channels
  • Mobile Order Taking
View All Features


Sales Platform: Full offline functionality. Includes a sales dashboard, reminders, instant messaging & weekly reports.

Catalog: Multiple, customizable views with offline product attachments. Includes automatic images management, flexible navigation and product "hints".

Order Center: Let's you take orders, define order workflows, customize orders with variants and track inventory, sales transactions and sales history.

Sales rep management: Set monthly revenue targets and keep track of progress through the target dashboard.

Account management: Add multiple contacts to one account. Track account activity and view account history through the customizable accounts dashboard.

Built-in CRM: Schedule reminders, manage tasks, attach documents and photos, and see a color-coded mapped view of accounts and contacts.