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BigCommerce vs Sana Commerce Comparison (2026)

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Good recommendations?

BigCommerce

Sana Commerce

Overview

BigCommerce is an ecommerce platform that lets businesses manage online stores across brands, regions, and channels from one foundation. It offers Multi-Storefront capabilities, customizable checkouts with 130+ payment options, and B2B features like customer-specific catalogs and pricing. Supporting headless commerce, it integrates with ERP and product information systems and enables omnichannel selling via marketplace and social commerce integrations.

Sana Commerce Cloud simplifies the complexity of the B2B e-commerce by harnessing the power of your Microsoft or SAP ERP.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

341

174

130

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

4.6

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

Pros

“The platform lets you add required acknowledgements, collect customer input via text or choice fields, and use the Product Pick List to let shoppers add compatible accessories or components directly from a product page.”

Frank A.

Head of Digital

“On our Enterprise agreement, the trailing‑12‑month overage model was the hardest part to model; clarify how yours works, and if you’re pacing over your tier before renewal, a mid‑contract upgrade can be cheaper than riding rolling overages. While broader third‑party support for Multi‑Storefront/Multi‑Location and a more modern native search experience would be welcome, BigCommerce overall has been reliable, capable, and straightforward to grow with.”

Frank A.

Head of Digital

“deep visual customization of page templates sometimes requires hiring a technical integrator, increasing initial store setup costs.”

Jessee G.

Director of Media

Pros

“As a company that imports a lot of our inventory from outside of EU, SANA helped us to automate our sales process by enabling purchse of items that are not currently in our inventory but will be arriving shortly.”

Mikolaj S.

ERP Manager

“We were able to build two stores, an ordering portal for our distributors and a simple ecommerce engine for the public. ”

Emily P.

Digital Marketing

“The Sana Commerce has helped us reach to new eCommerce customers while facilitating the integration of the process from order to shipment with our ERP.”

Emilio N.

IT Director

Cons

“Learning curve can be quite steep, advanced customization may require technical knowledge, some features can feel complicated, pricing can become expensive as business needs grow.”

Nicole T.

Event Marketing and Operations

“Documentation didn’t explain how qualification works, support redirected us to Braintree, and even after meeting the listed conditions, it became evident that the rates weren’t realistically accessible.”

Frank A.

Head of Digital

“The biggest limitation for us is the lack of broader third‑party support for Multi‑Storefront and Multi‑Location.”

Frank A.

Head of Digital

Cons

“Creating a website in different languages is a pain in the ... Constantly switching between languages, reloading pages, just to update one article.”

Dennis L.

IT manager

“There are some elements that are not yet editable or flexible and not all / any data can be transferable from the BC to Sana”

Melinda P.

digital marketing manager