Sana Commerce Pricing, Features, Reviews & Comparison of Alternatives

Sana Commerce

Prioritize relationships, not just transactions.

4.5/5 (24 reviews)

Sana Commerce overview

What is Sana Commerce?

As a distributor, manufacturer or wholesaler, you’ve found success through building and maintaining lasting relationships with your customers. Often, these are customers who heavily depend on you to help ensure their own success. You’ve kept your competitive edge by providing convenience, reliability, and constant evolution — and not by competing on price and product alone. This is what, until now, has kept your customers coming back.

But technology is advancing. The market is changing. And so are your customers’ expectations. Nowadays, buyers expect you to meet their evolving needs both online and offline — and aren’t afraid to take their business elsewhere if you don’t.

Many organizations have tried to keep up by launching an e-commerce website. But their efforts often fell short. They struggled to deliver the same level of convenience and reliability online, that has made them a success offline. And they lost the agility to quickly respond to customers’ evolving expectations.

The root cause of these issues lies in the fundamental setup of mainstream e-commerce platforms. These are often built separately from the ERP, which causes silos between the two systems. This results in frustrations, errors and disruptions, damaging the long-standing relationships businesses had built with their customers.

So, what if you could make your ERP and e-commerce work as one? What if your e-commerce platform could help you prioritize relationships, and not just transactions? What if it could help you succeed by fostering lasting relationships with your customers?

This is where Sana Commerce comes in.

Pricing

Starting from
$10000/year
Pricing options
One time license
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Arabic, Chinese (Simplified), Danish, Dutch and 16 other languages, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Thai
Sana Commerce screenshot: Simple, fast web store setup and personalization opportunities
Interfaced vs. Integrated E-Commerce | Sana CommerceSana Commerce screenshot: User-friendly catalog navigation and customer experienceSana Commerce screenshot: Simplified browsing and buying experienceSana Commerce screenshot: Streamlined online purchasing Sana Commerce screenshot: Hassle-free post-purchase processes and return managementSana Commerce screenshot: Strong customer self-service optionsSana Commerce screenshot: Supplementary online marketing capabilities Join the e-commerce movement

Sana Commerce reviews

Excellent
12

Very good
12

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.1
  4.0
  4.5
  4.4
Andres Rios

Hi level of integration whit our ERP

Used daily for 2+ years
Reviewed 2019-12-10
Review Source: Capterra

Pros
I like the facility to implement on MS Dynamics Ax , you don't need to customize a lot the ERP because SANA Includes a high level of integration with MS Dynamics AX And it is to easy to included the discount policies of each customer and others information from the ERP.

Cons
The SAnA support some times take a log pf time to solve my issues

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Rick Kinsey

Kinsey Archery Sana Review

Used daily for 2+ years
Reviewed 2019-12-04
Review Source: Capterra

Pros
There is a lot of flexibility with setup and administration by the user. We can set up our menu structure, product pages and item detail page. We can change the click through boxes on the home screen based upon current promotions. Sana pulls quantity and pricing directly from our NAV/ERP system instead of syncing which leads to better data quality and less order errors.

Cons
I like to be able to do more filtering in the side bar. While we operate a B2B site, our customers are expecting many of the same functionality as the B2C sites they use as consumers. Today the best websites seem to be based on how quickly a person can find an item using a search bar and filters. We're currently working on this with Sana and implementing another product, Perfion, to assist with better data management and increasing searching/filtering capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Michael Fawcett

Tetenal Sana Review

Used daily for 1-2 years
Reviewed 2019-11-21
Review Source: Capterra

Overall the best we have used, but quite new to this so learning as we go along

Pros
Ease of use Links into our SAP business One system with ease

Cons
The costs of customisation Downtime with connection dropping

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Nathan Ayres

Sana Works for Labelmaster

Used daily for 2+ years
Reviewed 2020-05-04
Review Source: Capterra

We continue to be impressed by the Sana software. There are many great features... searching, navigation, product presentation. Sana helps our customers find product fast and easily submit orders.

Pros
The search and browsing features are simple for our customers.

Cons
Through the years we have had to ask for some customizations that would seem standard in other ecommerce platforms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Mark Lenssen

Reliable and professional e-commerce platform

Used daily for 6-12 months
Reviewed 2019-11-26
Review Source: Capterra

Sana offers us the tools to build a professional feature rich e-commerce environment where we can engage with our customers and prospects.

Pros
Professional product, good customer support and tight integration with our ERP

Cons
sometimes pinpointing the cause of errors is troublesome. Hopefully the upgrade from 9.0 to 9.3 will resolve (part of) this issue

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Sana Commerce pricing

Starting from
$10000/year
Pricing options
One time license
Subscription
Free trial
View Pricing Plans

At Sana, we have a simple pricing model, which is made up of two parts. It includes:
• A one-time setup fee
• A monthly subscription fee, including hosting & services

We also offer add-ons to supplement customers’ web stores, an enterprise license, or the possibility to add additional web stores (subject to pricing adjustments as needed).

Sana Commerce features

API
Custom Forms
Customizable Templates
Electronic Payments
Order Management
Product Catalog
Search Functionality
Social Media Integration
Third Party Integration
eCommerce Management

Access Control (87 other apps)
Activity Dashboard (137 other apps)
Automatic Notifications (105 other apps)
Content Management (131 other apps)
Customizable Branding (154 other apps)
Data Import/Export (124 other apps)
Drag & Drop Interface (117 other apps)
Reporting & Statistics (124 other apps)
SEO Management (97 other apps)
Website Management (90 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Sana Commerce

Key features of Sana Commerce

  • Customer-specific pricing & discounts
  • Development platform
  • ERP integration
  • Filters and auto-complete search
  • Instant order processing
  • Integrated payment gateways
  • Integrated shopping cart
  • Key metrics
  • Marketing & SEO
  • Mobile integration
  • Mobile responsive
  • Multi-currency
  • Multi-language
  • Multi-store
  • Product information
  • Quick-order, re-order, customer assortments
  • Real-time pricing and stock checks
  • SDK & API
  • Specialized in B2B
  • Store management
  • Storefront design
  • Web shop
View All Features

Benefits

Easy Navigation - A web store can be much more than just an online product catalog — but you have to get the foundation right for your web store to succeed. Luckily, Sana Commerce makes this a cinch.

Real-time information - What’s better than easy-to-find product information? The answer: easy-to-find product information that’s always up to date, without your web store overwhelming your ERP system.

Simplified pricing - From order line discounts to customer-specific pricing: Sana’s e-commerce software uses all the pricing logic as defined in your ERP so your web store can offer your clients the best deal.

Online order processing - A sleek web store isn’t enough for a great online shopping experience: you also need flawless order processing. Here’s how Sana’s e-commerce features ensure you please your clients, every time.

24/7 Client Focus - Struggling to follow up on all your clients? It’s a luxury problem, sure — and it’s one that our integrated e-commerce features can solve for you. Here’s how we empower clients and sales reps.

Personalized marketing - From consumer web stores to online sales portals for professional buyers: personalization is the name of the game. And we offer plenty of e-commerce features geared towards delivering just that.