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Sana Commerce Logo
Sana Commerce
4.6
(75)

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Prioritize relationships, not just transactions.

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Sana Commerce Pricing, Features, Reviews and Alternatives

Sana Commerce product overview

What is Sana Commerce?

Sana Commerce is an ERP-integrated e-commerce platform for companies that run their business using Microsoft Dynamics or SAP ERP systems. Our real-time integration eliminates system siloes and data inaccuracies caused by mainstream e-commerce solutions. This results in increased efficiency, higher online revenue, and an easily navigable web store that turns visitors into repeat customers.

Key benefits of using Sana Commerce

  • Streamline your online order processes - A well-designed web store isn’t enough for a great online shopping experience: you also need efficient and streamlined order processes. Our out-of-the-box order management features ensure you please your clients every time.

  • Centralize your data with native ERP integration - With all your ERP data updating in real-time on your web store, you will never miss out on a sale or have to fix an incorrect order again.

  • Provide a first-class customer experience - customer experience is more important than ever to stand out against competitors. Provide exceptional online experiences with an ERP-integrated platform, intuitive navigation, and streamlined order processes.

  • Effortless content management - Experience limitless design capabilities and build personalized content that converts with our state-of-the-art, drag-and-drop Visual Designer.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Webinars
    In Person
    Documentation
    Videos
    Live Online

    Sana Commerce pricing information

    Value for money

    4.3

    /5

    75

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Sana Commerce features

    Functionality

    4.2

    /5

    75

    Total features

    96

    8 categories

    Most valued features by users

    Third Party Integrations
    API
    Activity Dashboard
    Customizable Branding
    Reporting & Statistics
    Content Management
    Customizable Templates
    Reporting/Analytics

    Functionality contenders

    Sana Commerce users reviews

    Overall Rating

    4.6

    /5

    75

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.67/10
    Rating distribution

    5

    4

    3

    2

    1

    45

    29

    1

    0

    0

    Pros
    Our Sana support team has been fantastic, helping us in any way possible with ideas on how to increase customer adoption. If we were to do it again, we would still choose Sana's product.
    They have a great training plan setup and ready and their project management was excellent.
    The price quality ratio is very good. Stable and steady solution.
    Cons
    When we realized our error and tried to go back, there is no default option to go back, You have to ask for a entirely new development.
    Sometimes it's difficult to modify something in lay-out or integrations with other software. The connection between Sana and mailchimp should be more.
    No customizations can be made on Sana (just NAV or other ERP).

    Overall rating contenders

    AvatarImg
    AvatarImg

    Gaelle E.

    General Director

    Wholesale, 11-50 employees

    Review source

    Overall Rating

    The Best Integrated E-commerce solution for Dynamics GP / Business Central

    Reviewed 2 years ago

    Transcript

    Gaelle: My name is Gaelle. I'm the owner of a toy distribution company here in Montreal. I give Sana...

    MS
    AvatarImg

    Mikolaj S.

    Retail, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great product for direct ERP integration

    Reviewed a year ago

    As a company that imports a lot of our inventory from outside of EU, SANA helped us to automate our sales process by enabling purchse of items that are not currently in our inventory but will be arriving shortly.

    Pros

    For someone being responsible for the ERP, the direct integration is no doubt the most valuable aspect of SANA's solution. Automatic sync of all the necessary information such as customer accounts, item atock and prices etc is definitely making everyone's life easier. Personally, I can't imagine amount of work and effort that have to be put in the solutions that do not have direct ERP integration. Updating your stock levels for example, blocks manpower that could be used elsewhere. The sales campaignes can be easily planned and managed beforehand, with correct discount being automatically applied and visible in the shop on the chosen time and date. The same as managing your customer assortment for your B2B and B2C customers.

    Cons

    The biggest pro for the solution is also a con to some extent. When all the data in the e-commerce is directly integrated into ERP you must be sure that all the processes and information on the ERP side are correct and set up in the right way for your customers to use it.

    JC
    AvatarImg

    Jaime C.

    Music, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Review Eusica

    Reviewed 2 years ago

    Great, we have grow with this tool!

    Pros

    It is a good software, with good price, and great conexion with SAP

    Cons

    They require to work on SEO, and improve options

    SG
    AvatarImg

    Silvia G.

    Construction, 1,001-5,000 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Deploymen

    Reviewed 3 years ago

    In general good, although the time difference between the countries makes a quick analysis and attention difficult.

    Pros

    The box product is extensive, which makes it easy to meet most of the requirements for its use

    Cons

    It is difficult to establish business rules, as well as to develop them due to their high cost.

    TL
    AvatarImg

    Tracy L.

    Education Management, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Sana Commerce and NAV

    Reviewed 2 years ago

    Overall we've been very happy with Sana. The cost is average when comparing side by side but considering the ease of integration with our ERP it's far more cost effective than comparable priced platforms.

    Pros

    The in site editor is great! The platform's ease of use, integration with our NAV ERP, and the consistency\uptime. We rarely have issues and if we do we get immediate notifications that are generally telling us something's wrong on our end with our ERP or connectivity. Sana's customer support and our account manager are as good as it gets and we could not be more please with the support we've been given throughout the relationship.

    Cons

    The framework is complex as is the learning curve.

    Vendor response

    Hi Tracy, It's great to hear that our built-in integration between your NAV ERP and Sana Commerce's web store is running smoothly. We know how important this integration is to keep your store operating as seamlessly as possible! Please feel free to leave any suggestions or additional feedback with your CSM or via our support site. We love hearing from our customers! Kind regards, Michiel Schipperus, CEO

    NA
    AvatarImg

    Nathan A.

    Business Supplies and Equipment, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Sana Commerce - Ecommerce for B2B and B2C

    Reviewed 2 years ago
    Pros

    In our experience, Sana works best. Sana has really worked well for us. We hardly have any errors that needs to be debugged. Our IT department is not wasting resources doing maintenance of the platform. Due to the ERP integration we almost never experience any orders errors. We can focus fully on making the customers happy and optimizing the web store. Sana always make suggestions that work best for our customers. They are always able to come up with a solution that helps us out. For example on-site search is really working well for us based on improvements Sana Commerce did, customers that search are converting at 13% compared to customers that do not search converting at 1-2%

    Cons

    When we initially started with Sana, there is an expense to set it all up and IT gets involved, but Sana makes it all easy after that.

    Sana Commerce FAQs

    Q. What type of pricing plans does Sana Commerce offer?

    Sana Commerce has the following pricing plans:
    Pricing model: Subscription


    Q. Who are the typical users of Sana Commerce?

    Sana Commerce has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business

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    Q. What languages does Sana Commerce support?

    Sana Commerce supports the following languages:
    Arabic, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

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    Q. Does Sana Commerce support mobile devices?

    Sana Commerce supports the following devices:
    iPad

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    Q. Does Sana Commerce offer an API?

    No, Sana Commerce does not have an API available.

    See alternatives

    Q. What other apps does Sana Commerce integrate with?

    Sana Commerce integrates with the following applications:
    authorize.net, PayPal, Worldpay, Dynamics 365, SAP Business One, Dynamics 365 Business Central, SAP HANA Cloud, Mailchimp

    See alternatives

    Q. What level of support does Sana Commerce offer?

    Sana Commerce offers the following support options:
    FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

    See alternatives

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