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Sana Commerce Pricing, Features, Reviews and Alternatives

Sana Commerce product overview

What is Sana Commerce?

Let your ERP do the heavy lifting with Sana Commerce Cloud. Our tight integration with Microsoft Dynamics and SAP has always been at the center of what makes Sana Commerce such a strong partner for your business and customers. An integrated solution creates a single source of truth for all your data by using the existing logic stored in your ERP without relying on third-party connectors.

Key benefits of using Sana Commerce

  • Streamline your online order processes - A well-designed web store isn’t enough for a great online shopping experience: you also need efficient and streamlined order processes. Our out-of-the-box order management features ensure you please your clients, every time.

  • Centralize your data with native ERP integration - With all your ERP data updating in real-time on your web store, you will never miss out on a sale or have to fix an incorrect order again.

  • Provide a first-class customer experience - FCustomer experience is more important than ever to stand out against your competitors. Provide exceptional online experiences with an ERP-integrated platform, intuitive navigation and streamlined order processes.

  • Effortless content management - Experience limitless design capabilities and build personalized content that converts with our state-of-the-art, drag-and-drop Visual Designer.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Webinars
    In Person
    Documentation
    Videos
    Live Online

    Sana Commerce pricing information

    Value for money

    4.2

    /5

    73

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Sana Commerce features

    Functionality

    4.1

    /5

    73

    Total features

    72

    8 categories

    Most valued features by users

    Third Party Integrations
    API
    Customizable Branding
    Activity Dashboard
    Content Management
    Reporting/Analytics
    Reporting & Statistics
    Customizable Templates

    Functionality contenders

    Sana Commerce users reviews

    Overall Rating

    4.6

    /5

    73

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.64/10
    Rating distribution

    5

    4

    3

    2

    1

    44

    28

    1

    0

    0

    Pros
    Our Sana support team has been fantastic, helping us in any way possible with ideas on how to increase customer adoption. If we were to do it again, we would still choose Sana's product.
    They have a great training plan setup and ready and their project management was excellent.
    The price quality ratio is very good. Stable and steady solution.
    Cons
    When we realized our error and tried to go back, there is no default option to go back, You have to ask for a entirely new development.
    Sometimes it's difficult to modify something in lay-out or integrations with other software. The connection between Sana and mailchimp should be more.
    No customizations can be made on Sana (just NAV or other ERP).

    Overall rating contenders

    Overall Rating

    The Best Integrated E-commerce solution for Dynamics GP / Business Central

    Reviewed 9 months ago

    Transcript

    Gaelle: My name is Gaelle. I'm the owner of a toy distribution company here in Montreal. I give Sana...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The Best Integrated E-commerce solution for Dynamics GP / Business Central

    Reviewed a year ago

    Implementation was easy, integration into the ERP was a breeze, and the team fully dedicated. Once we were up and running, we were passed to the main support team, who we never had to reach out to, but had access through a ticket system

    Pros

    The Sana University has hundreds of youtube videos that tought me all aspects of Sana. The videos are extremely helpful. The ease of customization, page builder is a key aspect of the software. No coding is required and still extremely versatile. Elements on the pages, or products can be shown to all or part of the customers based on their customer group or geographic location. All this at a click of a button. Translation into another language are easily added, when needed. Being a hosted solution, there was no server management which was amazing.

    Cons

    There is nothing I can find that I did not like about Sana. We had 0 downtime in the 12 months we have been using the product.

    Vendor response

    Hi Gaelle, Thank you for your review! Our product was built specifically to facilitate the points you mentioned, like the intuitive page builder, easy-to-use admin panel, product segmentation, and geo-targeting. We aim to make our product as simple to setup and easy to use as possible. Thank you for taking the time to write about your experience! Best of luck going forward, Michiel Schipperus, CEO

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    A great CMS partner that perfectly complements your ERP-system.

    Reviewed a year ago

    Our company sells many items, 12.000+, to a whole industry here in Denmark and abroad. We have more than 2500+ customers and they all have separate sales agreements with their own discounts and special prices. We chose Sana because it allows us to do business our way, as we want it. We did not want to conform to a CMS system rather than have the CMS system work for us instead, as Sana does out-of-the-box.

    Pros

    The way Sana works so well with Business Central 365. I also had the pleasure of working with NAV2018 and Sana. That was also good but with BC there are so many cool new features and possibilities. The customer service is also excellent.

    Cons

    I feel there there needs to be more focus on the tablet / mobile phone design of various pages and the general setup. The responsive designs are not always good enough for our needs.

    Vendor response

    Hi Kaspar, Thank you for your review! I'm pleased to hear how well Sana Commerce is working for you and your business needs. I'm also happy to hear that our CMS system, as it's available out of the box, allows you to do business the way you want to. Despite the frequent changes of customer success managers, I hope they've helped and guided you well through the process. Cheers to your continued success! Kind regards, Michiel Schipperus, CEO of Sana Commerce

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Perfect fit for a manufacturer

    Reviewed 2 months ago
    Pros

    We were able to build two stores, an ordering portal for our distributors and a simple ecommerce engine for the public. This allowed for greater flexibility in design and messaging.

    Cons

    We are on an old version so having alt tags from some images is not available in our version. We are upgrading though and all the functionality we wanted will be available.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

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    Oke but not perfect

    Reviewed 3 months ago

    Overall Sana is great for companies without people knowing what to do but if you want to go a little further possibilities are few.

    Pros

    Intergration with Dynamics Nav was easy to setup. For basic use Sana is good to work with.

    Cons

    Reporting/Analytic is not possible. There is no way to do any research on customers, products and sales. We use Sana commerce 9.3 and add-ons are not updated anymore. Upgrade to Cloud Commerce would be very expensive. Creating a website in different languages is a pain in the ... Constantly switching between languages, reloading pages, just to update one article.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Easy to use and well integrated

    Reviewed 4 months ago

    Really good. The system works and works well.

    Pros

    The software works beautifully within Microsoft Business Central. It is cloud bases and keeps on improving. The interface is easy to use and helps to make building a website no problem

    Cons

    Grouping options. Not as easy as other systems to use for the multi channel (the auto uploading of files failed)

    Sana Commerce FAQs and common questions

    Q. What type of pricing plans does Sana Commerce offer?

    Sana Commerce has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Sana Commerce?

    Sana Commerce has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Sana Commerce support?

    Sana Commerce supports the following languages:
    Arabic, Chinese (Simplified), Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


    Q. Does Sana Commerce support mobile devices?

    Sana Commerce supports the following devices:
    iPad


    Q. Does Sana Commerce offer an API?

    No, Sana Commerce does not have an API available.


    Q. What other apps does Sana Commerce integrate with?

    Sana Commerce integrates with the following applications:
    Authorize.Net, PayPal, Worldpay, Dynamics 365, SAP Business One, Dynamics 365 Business Central, SAP HANA Cloud, Mailchimp


    Q. What level of support does Sana Commerce offer?

    Sana Commerce offers the following support options:
    FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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