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Sana Commerce Pricing, Features, Reviews and Alternatives

Sana Commerce product overview

What is Sana Commerce?

As a distributor, manufacturer or wholesaler, you’ve found success through building and maintaining lasting relationships with your customers. Often, these are customers who heavily depend on you to help ensure their own success. You’ve kept your competitive edge by providing convenience, reliability, and constant evolution — and not by competing on price and product alone. This is what, until now, has kept your customers coming back.

Key benefits of using Sana Commerce

Easy Navigation - A web store can be much more than just an online product catalog — but you have to get the foundation right for your web store to succeed. Luckily, Sana Commerce makes this a cinch.

Real-time information - What’s better than easy-to-find product information? The answer: easy-to-find product information that’s always up to date, without your web store overwhelming your ERP system.

Simplified pricing - From order line discounts to customer-specific pricing: Sana’s e-commerce software uses all the pricing logic as defined in your ERP so your web store can offer your clients the best deal.

Online order processing - A sleek web store isn’t enough for a great online shopping experience: you also need flawless order processing. Here’s how Sana’s e-commerce features ensure you please your clients, every time.

24/7 Client Focus - Struggling to follow up on all your clients? It’s a luxury problem, sure — and it’s one that our integrated e-commerce features can solve for you. Here’s how we empower clients and sales reps.

Personalized marketing - From consumer web stores to online sales portals for professional buyers: personalization is the name of the game. And we offer plenty of e-commerce features geared towards delivering just that.

Commercial data insights - Your days of siloed data sources are over. Get a holistic overview of all your commercial data and drill down into the details using Sana Commerce Insights for Sana Commerce Cloud.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

24/7 (Live rep)

FAQs/Forum

Phone Support

Knowledge Base

Email/Help Desk

Chat

Training options

Webinars

In Person

Documentation

Videos

Live Online

Sana Commerce pricing information

Value for money

4.3

Starting from

No info

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money contenders

Sana Commerce

Value for money

Sana Commerce features

Functionality

4.2

Total Features83 7 categories

Most valued features by users

API

Third Party Integrations

Reporting/Analytics

Data Import/Export

Customizable Branding

Customizable Templates

Activity Dashboard

Content Management

Sana Commerce users reviews

Overall rating

4.5

Positive reviews

100%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.61/10

Rating distribution

Pros

The site looks clean and feels great to use, very quick thanks to some recent updates. Feedback from our customers has been excellent and it has really helped to improve our online presence.

Tim H.

Our Sana support team has been fantastic, helping us in any way possible with ideas on how to increase customer adoption. If we were to do it again, we would still choose Sana's product.

Candida T.

They have a great training plan setup and ready and their project management was excellent.

John B.

Cons

When we realized our error and tried to go back, there is no default option to go back, You have to ask for a entirely new development.

Esteban D.

Sometimes it's difficult to modify something in lay-out or integrations with other software. The connection between Sana and mailchimp should be more.

Gauthier D.

No customizations can be made on Sana (just NAV or other ERP).

Jose Manuel B.

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Overall rating contenders

Sana Commerce

Overall rating

Rogelio R.

Construction, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Rogelio Reséndiz

Reviewed 8 months ago

I like the tool, it is very simple, they have everything perfectly documented and the after-sales service is wonderful, SANA normally seeks customer satisfaction.

Pros

If you are an Administrator or an end user, the tool is very simple to use, very intuitive, the native integration with our ERP's is the best.

Cons

Perhaps the dependency on SANA could be high, the more functionality we develop, the higher the cost of maintaining the product.

Kaspar H.

Building Materials, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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A great CMS partner that perfectly complements your ERP-system.

Reviewed 9 days ago

Our company sells many items, 12.000+, to a whole industry here in Denmark and abroad. We have more than 2500+ customers and they all have separate sales agreements with their own discounts and special prices. We chose Sana because it allows us to do business our way, as we want it. We did not want to conform to a CMS system rather than have the CMS system work for us instead, as Sana does out-of-the-box.

Pros

The way Sana works so well with Business Central 365. I also had the pleasure of working with NAV2018 and Sana. That was also good but with BC there are so many cool new features and possibilities. The customer service is also excellent.

Cons

I feel there there needs to be more focus on the tablet / mobile phone design of various pages and the general setup. The responsive designs are not always good enough for our needs.

Geovanni V.

Retail, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend5/10

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optimal for b2b

Reviewed 8 months ago

in general it is good, the site is stable, the only BUT is that if you want to act fast, this is not an option

Pros

The connection with the ERP is the main advantage, very useful if you handle different prices, commercial agreements, it will not be your headache

Cons

Most of the improvements you want to make will be time consuming and expensive, most are customizations

Emanuel E.

Wholesale, 11-50 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

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La plataforma para venta en linea más completa y robusta.

Reviewed a month ago

Los clientes están satisfechos con el proceso de compra, refieren que es rápido y practico ademas que pueden usar cualquier método de pago, ademas pueden ver en tiempo real estado del pedido, numero de guía y paquetería, estado de envío, facturas, existencias al momento.

Pros

Es una plataforma sumamente facil de manejar su diseño y estructura hacen facil la compra y venta por medio de internet. La experiencia de compra es practica y amigable tanto para el cliente como el vendedor. Siempre tenemos soporte técnico en todo momento para resolver los problemas y dudas. Sana Commerce siempre ofrece estrategias para seguir mejorando y vender más.

Cons

La plataforma no ofrece de manera inicial ordenar los productos de venta por precio o por existencia. Se tiene que adquirir una adaptación con costo para poder tener esta simple función.

Gary R.

Wholesale, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Best E-Commerce solution for SAP B1

Reviewed 6 months ago

Very satisfied

Pros

By far the best e-commerce platform that integrates fully with sap business one. The new sana cloud platform is super modern and gives us a lot of flexibility to design with limited coding while offering our customers a dynamic experience. Sana has a really modern look and feel along with constant innovation that is super specific to sap B1 and our needs.

Cons

sana team has done a great job to get us through any pain points. So at this time none to relay

Vendor response

Hi Gary, Thank you so much for your review! I'm glad to hear that you are satisfied with Sana Commerce. We're happy to contribute to your e-commerce journey.

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Sana Commerce FAQs and common questions

Q. What type of pricing plans does Sana Commerce offer?

Sana Commerce has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

Q. Who are the typical users of Sana Commerce?

Sana Commerce has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Sana Commerce support?

Sana Commerce supports the following languages:
Korean, French, German, Finnish, Danish, Chinese (Simplified), Japanese, Italian, Arabic, Dutch, Turkish, Polish, Thai, English, Russian, Swedish, Hungarian, Portuguese, Norwegian (Bokmal), Ukrainian, Spanish

Q. Does Sana Commerce offer an API?

No, Sana Commerce does not have an API available.

Q. What other apps does Sana Commerce integrate with?

Sana Commerce integrates with the following applications:
Dynamics 365, SAP Business One, Microsoft Dynamics 365 Business Central, SAP HANA Cloud Platform, Microsoft Dynamics GP

Q. What level of support does Sana Commerce offer?

Sana Commerce offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat