ClientTrack - 2026 Pricing, Features, Reviews & Alternatives

ClientTrack is a powerful, comprehensive case management solution. The ClientTrack platform gives you everything you need to improve the client experience from intake to exit, improve outcomes, and reduce costs. When your time and resources are freed with more effective workflows and processes, you can reinvest them in the vulnerable populations you serve. We make sure you’re able to hit the ground running on day one, armed with the tools to modify your system as new needs arise. Some of the key features of ClientTrack include:

- Compliance Simplified. Our team includes recognized leaders and experts, and our ClientTrack platform is purpose-built for compliance.

- Powerful Ad Hoc Reporting. Our reporting tools include common prebuilt reports as well as in-app tools to generate custom reports on the fly.

- Integration and Migration. ClientTrack REST API brings real-time data integration, with data deduplication, quality checking, and CSV file import/export.

- Single Sign-On (SSO). SSO lets you reduce the number of passwords and sign-ins necessary for agencies that use multiple applications.

- 508 Compliance. Eccovia is committed to providing an accessible platform; ClientTrack is fully 508 compliant.

- Security. Hosted in Microsoft Azure, ClientTrack is protected with state-of-the-art security. ClientTrack’s application data is also protected with 256-bit SSL and TSL 1.2 encryption in transit and at rest.

- Designer Toolset. ClientTrack puts you in the driver’s seat with the in-app Designer Toolset, which gives you the power to add functionality and features without costly custom code or change orders. Advanced users can add new forms, fields, workflows, reports, and even dive down to the level of domains and tables. ClientTrack allows you to add new value to your organization without adding new cost.

We strive for a future where technology empowers social and health services to act preemptively rather than reactively. We equip providers with innovative solutions that streamline compliance, care coordination, and case management. Our scalable and flexible technologies not only reduce operational costs but also greatly enhance their efficacy. We aspire to humanize the vulnerable sectors of our society and unlock communities’ full potential to serve them, delivering measurable and meaningful outcomes.