App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
DiliGenie
5
2
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Power Your IT Projects with DiliGenie’s Smart Tools!
Table of Contents
Is this product right for your business?
Find out with a
DiliGenie - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
DiliGenie overview
What is DiliGenie?
DiliGenie is a comprehensive IT Service Management (ITSM) solution that automates and streamlines critical service management processes. The solution covers a wide range of functionalities, including Incident Management, Service Request Management, Change Management, and Problem Management. DiliGenie also integrates a Configuration Management Database (CMDB), Knowledge Base (KB), and Known Error Database (KEDB) to provide a centralized repository of information and facilitate efficient service delivery.
The solution is designed to fit into an organization's existing service management requirements, minimizing disruption and enabling a smooth transition. With its intuitive interface and automated workflows, DiliGenie empowers IT teams to enhance productivity, improve incident resolution times, and deliver a superior service experience to end-users.
By automating critical tasks and providing a centralized platform for managing incidents, requests, changes, and problems, DiliGenie helps businesses achieve minimize operational costs, and maintain a high level of service quality.
DiliGenie’s user interface
DiliGenie reviews
Overall rating
5.0
/5
2
Positive reviews
50
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.50/10
5
4
3
2
1
2
0
0
0
0
DiliGenie's key features
Most critical features, based on insights from DiliGenie users:
All DiliGenie features
Features rating:
DiliGenie alternatives
DiliGenie
Starting from
10
Proactivanet
Starting from
1
/user
Per year
ManageEngine Endpoint Central
Starting from
795
/user
Per year
Freshservice
Starting from
19
/user
Per month
DiliGenie pricing
Value for money rating:
Starting from
10
User opinions about DiliGenie price and value
Value for money rating:
DiliGenie integrations (6)
DiliGenie support options
Typical customers
Platforms supported
Support options
Training options