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AI video communications platform

(7)

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Synthesia Pricing, Features, Reviews and Alternatives

Synthesia FAQs

Q. What type of pricing plans does Synthesia offer?

Synthesia has the following pricing plans:
Starting from: $29.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Synthesia?

Synthesia has the following typical customers:
Large Enterprises, Mid Size Business


Q. What languages does Synthesia support?

Synthesia supports the following languages:
English


Q. Does Synthesia offer an API?

Yes, Synthesia has an API available for use.


Q. What other apps does Synthesia integrate with?

Synthesia integrates with the following applications:
Microsoft PowerPoint, Articulate 360, Intercom


Q. What level of support does Synthesia offer?

Synthesia offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Chat

Synthesia product overview

Price starts from

29

/user

Per month

What is Synthesia?

Synthesia is the world's first AI video communications platform - in a browser.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Knowledge Base
Email/Help Desk
Chat

Training options

Documentation
Live Online
Webinars
Videos

Synthesia pricing information

Value for money

4.6

/5

152

Starting from

29

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Synthesia features

Functionality

4.5

/5

152

Total features

67

8 categories

Most valued features by users

Third-Party Integrations
Content Management
Customizable Templates
Data Import/Export
Drag & Drop
Access Controls/Permissions
Search/Filter
Collaboration Tools

Synthesia users reviews

Overall Rating

4.7

/5

152

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.22/10
Rating distribution

5

4

3

2

1

111

36

3

0

2

Pros
Very positive experience and good customer support so far. Seems like they are continuously adding more avatars too, which I appreciate.
Very easy to use, beautiful templates. The voice is very professional and pleasant.
The interface is easy to understand and navigate. I love how previous versions of projects completed are saved in the workspace.
Cons
Sometimes you have to make adjustments to the text in order to sound right, that can be a little tricky and annoying at times.
Many of the avatars still look and sound fake.
The diction can sometimes be difficult to navigate.

Overall rating contenders

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Daria M.

Information Technology and Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool, highly recommend

Reviewed a year ago

Now that I use Synthesia I produce many more videos than I ever did before. I find that customers / potential customers find our video content much more engaging than simply images, so being able to create even short videos quickly is a huge advantage. In the past, I would sometimes opt for non-video content simply because there's no time or resources to do otherwise. With Synthesia this is not a problem. Overall, I am an absolute fan of Synthesia and I highly recommend it.

Pros

With Synthesia I can create great-quality, professional videos at the fraction of the time that it used to take me before, although I am an experienced user of other video creation tools, such as Adobe Premiere Pro. Synthesia is very easy to use, intutitive, and realy saves a lot of time. And the quality of the avatars is amazing. I created my own avatar using a simple self-made studio set-up at home. The avatar is great and I use it all the time.

Cons

I sometimes find it difficult to set the right pace for the voice-over i.e. when the avatar speaks I need to add quite a few pauses, etc. into the script even when I deliberately choose the voice which speaks slowly an clearly. I also sometimes have trouble with text editing. For example, I often cannot select the text I wish to edit right away and need to click / try 2-3-4 times before I can change font size, for example, or the fint itself. Don't know why this happens.

Sa
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Susan aka Sparky S.

Professional Training & Coaching, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Gotta Love It!

Reviewed a year ago

I do all my lessons builds through Synthesia - it is the core of my digital product. At one point my own Avatar went missing and the service was unbelievable; empathetic, willing to do what it takes to help me as it was being fixed, and then it was resolved. You’ve got to love that a someone having your back when things go sideways.

Pros

Having a workforce of many avatars awaiting to speak on our company’s behalf is a remarkable benefit. Teaching dog parents the canine’s psychology after they’ve adopted a traumatized dog, is hard to do but Synthesia provided a way to create and touch dog lovers from where they are at and then advance their knowledge. For example, Anton one of the avatars provides a soft and cultured voice to our lessons.

Cons

I do wish the avatars would include disable people to ensure we can be recognized in the diverse population we cater too. I would like to change the speed of the voice, pauses are great, but overall speed would be great.

GF
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Gabriela F.

Nonprofit Organization Management, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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DO NOT RECOMMEND

Reviewed 7 months ago

I signed up for a free trial and I had a LOT of difficulties figuring our how to use the system. I was unable to get a hold of a representative for several weeks and I decided to look elsewhere.

Pros

In all honesty there nothing I can think of.

Cons

The system is EXTREMELY difficult to use and figure out. Getting a hold of someone who could help me was impossible.

Vendor response

Hi Gabriela, This is Leander from Synthesia. I'm sorry to hear about your experience, as it doesn't reflect the standard we aim for. To rectify this and prevent similar issues in the future, I encourage you to reach out to me via mail. I'd like to investigate what went wrong. Best, Leander

nt
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nathan t.

Logistics and Supply Chain, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Synthesia Review

Reviewed 2 months ago

So far, so good. we've been using it for about a month. i think this will be a really valuable tool for us to use to quickly turn around training material

Pros

how easy it is to make videos. copy/paste text and you're off and running!

Cons

have had some struggles with the avatars mouths matching what the audio says.

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Jacquelyn A.

Mechanical or Industrial Engineering, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Unquestionably the Best Corporate Training Product I've Ever Used

Reviewed a year ago
Pros

After 12+ years of creating corporate training, this is unequivocally the best training product I've ever used. Here's why:• Engaging customer service: The knowledgeable and enthusiastic employees provide exceptional assistance.• Easy-to-learn user interface: It’s fun to use and play with, thanks to its simplicity.• Plentiful, high-quality learning material: Step-by-step training videos supplement the already comprehensive program.• Reasonable pricing: Considering its industry-leading features and resources, it offers great value.All these reasons are why, for me, it was easy to choose this for my go-to corporate training video creation tool.

Cons

I have an uncanny talent for uncovering areas where products/services fall short. But honestly, the only thing I dislike about Synthesia is the fact that I stumbled upon it just recently. Seriously, Synthesia, where have you been hiding for my professional career? I could have really used your brilliance!

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