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Synthesia Logo

AI video communications platform

Table of Contents

Synthesia - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: July 2026

Synthesia overview

Based on 314 verified user reviews

What is Synthesia?

Synthesia is an artificial intelligence solution with key features that include video creation, voice-over/audio integration, video editing, animation, text-to-video conversion, and more.

Who uses Synthesia?

By industry, Synthesia reviewers are most commonly professionals in e-learning (16%). The most frequent use case for Synthesia cited by reviewers is video making (73% of reviewers).

What do users say about Synthesia pricing?

Some reviewers find Synthesia reduces production costs and offers a favorable cost-benefit ratio, especially for scaling content. However, reviewers indicate the pricing can be high, and some users say similar tools offer lower prices for comparable features.

Starting price

29per user /
per month

Pros & Cons

Avatar Video

Training Videos

Language and Translation

Monthly Subscription

Customer Support

Synthesia’s user interface

Ease of use rating:

Synthesia review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(12)
3-4(76)
5(226)

What do users say about Synthesia?

Users say Synthesia makes video creation fast and accessible, letting them produce engaging training, marketing, and educational content without needing video expertise. They find the avatars realistic, appreciate the broad language support, and note that the platform saves significant time and money compared to traditional production. Many highlight its intuitive interface and low learning curve, making it easy for beginners and professionals alike. They value the regular updates and helpful tutorials.

Some mention that editing features are limited, advanced customization is lacking, and voices can sound robotic. They feel pricing is high, content moderation is restrictive, and customer support can be slow or unhelpful.

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Who uses Synthesia?

Based on 314 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
E-Learning
Marketing and Advertising
Education Management
Others

Use cases

Video Making
AI Video Generator
Presentation
Text-To-Speech
Content Collaboration

Synthesia's key features

GetApp's analysis of 79 verified user reviews collected between April 2023 and October 2024 identifies Synthesia's most critical features and summarizes user sentiment about those features.

Video creation

Reviewers appreciate Synthesia's video creation capabilities for their ease and speed. They report that creating videos, even from scratch, is now a matter of minutes rather than hours or weeks. Users find the templates and intuitive interface helpful, and they value the ability to easily edit and update content. They say the platform is particularly useful for creating training and marketing videos, with many noting the seamless integration of avatars and the ability to add images and animations. Of the 45 Synthesia users who gave detailed accounts of their use of Video Creation, 100% rated this feature as important or highly important.

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“Overall, Synthesia offers a powerful and innovative solution for creating engaging videos and presentations.”
AT

Andriy T.

Motion Designer

“I appreciate Synthesia most for its user-friendly interface that simplifies the creation of new videos.”
AF

Alex F.

Head of CS

“without being a professional video maker you can create videos for the business and impress your boss”
MA

Maedeh A.

Business Development Executive

“Time saving and does a wonder in creating videos for camera shy people like me.”
JB

Jaspreet B.

Mortgage Broker


Text to video

Users report that Synthesia's text to video capabilities are highly valuable for quickly generating videos. They highlight the ease of converting text into engaging video content, which saves significant time. Reviewers appreciate the accuracy of the technology, including good lip-syncing and the ability to make quick changes. They find this aspect particularly useful for creating training videos and increasing viewer engagement, with many noting the AI assistance as a major time saver. Of the 18 Synthesia users who gave detailed accounts of their use of Text to Video, 94% rated this feature as important or highly important.

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“Some of the tools for working with graphics, text, and animation need more work.”
KA

Kevin A.

Senior Design Engineer

“They turn down videos with no rhyme or reason making it impossible to consistently produce content on their platform.”
Verified reviewer profile picture

Tom B.

Director of Operations

“Being able to produce an informative video clip in a few minutes which will be far more likely to be viewd than a chunk of text is powerful”
JO

James O.

Head of Sales

“It is very easy to transform an idea (or text) into a video.”
hT

hugo T.

CEO


Video editing

Reviewers highlight the simplicity and user-friendliness of Synthesia's video editing tools. They find the editing process intuitive, allowing for easy adjustments and revisions. Users appreciate the ability to sync text with image content and the flexibility of using different backgrounds. However, some mention the need for more advanced editing options and occasionally resort to external tools. Overall, they value the continuous improvements and the time saved by avoiding switching between different editors. Of the 37 Synthesia users who gave detailed accounts of their use of Video Editing, 89% rated this feature as important or highly important.

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“Videos that are approved one day can be flagged the next, even when only minor, harmless edits are made, such as changing an image or fixing word pronunciation.”
JG

Jide G.

Founder

“Several videos can be added to the same slide and you can organize them or make a sequence in the same slide, adding timer, transitions, etc”
LV

Leng V.

Marketing Specialist

“The new ability to pause videos is very helpful as well.”
SS

Shira S.

Marketing Manager


Voice-Over/Audio

Users report that Synthesia's voice-over and audio capabilities are essential for creating engaging videos. They appreciate the variety of voices available, including different languages and accents, and the overall quality of the audio. Reviewers note that the lip-syncing is generally good, though some improvements are needed for non-English languages. They find the custom voice capability useful for adding personal inflections, and many highlight the importance of having authentic-sounding voices to enhance the video's realism. Of the 27 Synthesia users who gave detailed accounts of their use of Voice-Over/Audio, 85% rated this feature as important or highly important.


All Synthesia features

Features rating:

Access controls/permissions
AI buyer persona simulation
AI/Machine learning
AI scripting
AI voices
Analytics
Animation
Animations & transitions
Audience engagement
Audio editor
Autosave
Categorization/Grouping
Collaboration tools
Color grading
Commenting/Notes
Content creation
Content generation
Content import/export
Content library
Content management
Content sharing
Creative design
Customizable templates
Custom voices
Data import/export
Document templates
Drag & drop
File management
File sharing
Grammar check
Hyper-Realistic voice simulation
Image library
Language detection
Machine learning
Machine translation
Media library
Multi-Language
Multimedia support
Multi-Voice
Natural language processing
Personalization and recommendation
Preview functionality
Progress tracking
Publishing/Sharing
Real-Time data
Real time editing
Real-Time updates
Reporting/Analytics
Sales scenario practice library
Screen recording
Search/Filter
Secure data storage
Self-Directed repeatable practice
Single sign on
SSL security
Subtitles/Closed captions
Template management
Templates
Text analysis
Text editing
Text overlay
Text to speech
Third-Party integration
Third-Party integrations
Version control
Video capture
Video marketing
Video templates
Virtual characters and avatars
Voice cloning
Voice generator

Synthesia alternatives

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Synthesia pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

/user

Features included:

  • 1 editor
  • 3 minutes per video/month
  • 6 AI avatars
  • 120+ Languages & accents
  • 60+ video templates
  • Image and video uploads
  • Multiple avatars on one scene
  • Screen recorder

Starter

29

/user

Per month

Features included:

  • 10 minutes of video/month
  • Text to Video
  • 120+ Languages & accents
  • 60+ built-in avatars
  • Screen recorder
  • Import PowerPoints
  • MP4 downloads
  • Up to 50 slides per video
  • AI script assistant
  • 1 editor and 3 guest seats
  • Update video content
  • Auto-generated closed captions
  • Video embeds
  • Share page

Creator

89

/user

Per month

Features included:

  • All Starter plan features
  • 30 minutes of video/month
  • 90+ AI Avatars
  • Upload Custom Fonts
  • Audio downloads
  • Branded share page
  • CTA on share page
  • 1 editor and 5 guests
  • Custom Avatar (with annual deal)

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • All Personal plan features
  • Priority support
  • 80+ Premium built-in avatars
  • Branded share page
  • SAML SSO support
  • Branded templates
  • API access
  • Audio uploads
  • Branded fonts
  • Workspace - invite team members
  • Collaboration - collect feedback and edit in one place
  • 10M+ stock images, videos & icons
  • CTA on share page
  • Dedicated CSM

User opinions about Synthesia price and value

Value for money rating:

To see what individual users think of Synthesia's price and value, check out the review snippets below.

“Feature-wise, it’s optimized for speed, brand consistency, and non-technical creators rather than deep post, which is fine for our core use cases; for advanced edits, we export and finish elsewhere.”
MC

Matias C.

Marketing Director

“Overall, I’d rate Synthesia 4 stars: a reliable, scalable tool for producing on-brand avatar videos, with room to grow in voice expressiveness and advanced editing.”
MC

Matias C.

Marketing Director

Synthesia integrations (3)

Integrations rated by users

We looked at 314 user reviews to identify which products are mentioned as Synthesia integrations and how users feel about them.

Integration rating: 4.8 (6)

It was fine but crashed a lot

AS

Alicia S.

COO

Integration rating: 5.0 (5)

The integration with Microsoft PowerPoint makes it easy to present inspection results and reports in a clear, professional format for meetings and stakeholder updates.

GK

Gaurav K.

President

Integration rating: 5.0 (3)

Other top integrations

Synthesia customer support

What do users say about Synthesia customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Synthesia customer support.

A number of users find customer support courteous, effective, and quick to provide workable solutions on first contact.

Multiple users report slow responses, rigid policies, and unhelpful or indifferent support, especially regarding cancellations and refunds.

Support options

24/7 (live rep)
Faqs/forum
Knowledge base
Email/help desk
Chat

Training options

Documentation
Live online
Webinars
Videos

To see what individual users say about Synthesia's customer support, check out the review snippets below.

“Great so far, I have not found any other product like this, nor do I want to look around for one, does th ejob for me and customer support is great, I only had to reach out one time in more than 6 months, so product works great!”

CL

Christine L.

Founder

“From customer support to using the software on a daily basis, I am very satisfied and would highly recommend it.”

LV

Luka V.

CFO

“Support was an Ai bot that told me the charge was non-refundable.”

JB

James B.

President

“For any customer/developer, the inability to use common language in your product does not allow for creative efforts into virtual environments to include live, virtual and constructive environments.”

Verified reviewer profile picture

Reid R.

CEO

Synthesia FAQs

Q. Who are the typical users of Synthesia?

Synthesia has the following typical customers:
Large Enterprises, Mid-size Business, Small Business, Freelancers

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Q. What is Synthesia used for?

Synthesia is the world's first AI video communications platform - in a browser. Did you know that you retain 95% of a video’s message, compared to 10% if reading it in text? Our mission is to empower everyone to make video content - without cameras, microphones or studios. Companies of all sizes are converting their training, sales or support content to AI video. Enable your employees and customers to experience engaging video content, instead of reading through boring PDF documents.


Q. What level of support does Synthesia offer?

Synthesia offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Chat

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