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LogiSense Billing Logo
LogiSense Billing
4.8
(16)

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Leading the usage-based billing economy.

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(6)

LogiSense Billing Pricing, Features, Reviews and Alternatives

LogiSense Billing product overview

What is LogiSense Billing?

LogiSense is a cloud-based billing platform empowering companies to offer consumption-based pricing and billing. This automated subscription-based billing and real-time usage rating solution permits providers to diversify their product and service catalogs, streamline operational effectiveness, and adjust to industry and marketplace currents.

Key benefits of using LogiSense Billing

  • Facilitates consumption-based pricing and billing

  • Permits providers to personalize their product and service offerings

  • Offers providers the flexibility to adjust pricing and billing models to accommodate major shifts in industry or marketplace

  • Features advanced sharing and pooling, geographic zone-based pricing with deal-specific overrides, and automated contract enforcement

  • Integrates seamlessly into existing systems
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    24/7 (Live rep)
    Phone Support

    Training options

    Live Online
    Videos
    In Person
    Documentation
    Webinars

    LogiSense Billing features

    Functionality

    4.3

    /5

    16

    Total features

    83

    4 categories

    Most valued features by users

    Third Party Integrations
    API
    Activity Dashboard
    Customizable Branding
    Reporting & Statistics
    Customizable Templates
    Reporting/Analytics
    Data Import/Export

    Functionality contenders

    LogiSense Billing users reviews

    Overall Rating

    4.8

    /5

    16

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.55/10
    Rating distribution

    5

    4

    3

    2

    1

    12

    4

    0

    0

    0

    Pros
    Overall, EIP is a great product. The company is professional, responsive and flexible...we are very satisfied.
    EngageIP is a great system, and looking back at the handful of other things we considered am very pleased that we took this route.
    It's met our needs for years and their support team has been very helpful. In cases where we found complicated bugs or needed feature additions, they were very responsive.
    Cons
    I do worry about the long term upkeep & remembering how to add certain items to make the system behave as I need it to.
    Deployment is not that much easy and it is hard to adapt the management panel.

    Overall rating contenders

    GG
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    Gene G.

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    EngageIP works great for us

    Reviewed 12 years ago

    EngageIP is a great system, and looking back at the handful of other things we considered am very pleased that we took this route. My life is much easier now that I have someone to call for help and to deal with the day to day maintenance. My boss is happy because we were able to decrease the number of call center reps that we need, and they have much better reporting. Accounting is happier because there is an accurate logging of payments and periods and all the things that make accountant happy. I would say you should definitely take a look at Logisense and EngageIP for OSS, it is flexible, scalable, and they are easily our most responsive vendor.

    Pros

    Prior to moving to EngageIP, we had used a OSS system that had been built in house by one person. It was not scalable or flexible. EngageIP is very scalable. Our first year of using it our customer base increased by 20+% and we did not have any issues with the hardware running for our call center or website. All of our customers come online in a 3 week period in August, and we did not have any issues....

    Cons

    Also, the reporting is good. Frequently we will ask them for a custom report to be added because someone decided they needed a report with two specific fields, and they usually get done in a few hours.

    JY
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    James Y.

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    EngageIP does a heck of a lot for a billing platform and provides fairly good value.

    Reviewed 6 years ago
    Pros

    EngageIP is customizable for business needs and can double as a ticketing platform for low volume ticket usage (it wasn't designed for high hit ticket systems). It's met our needs for years and their support team has been very helpful. In cases where we found complicated bugs or needed feature additions, they were very responsive.

    Cons

    In some cases, their bug response causes business issues. For example, if a billing report that's run monthly won't work, Logisense needs to respond immediately because of the time sensitive nature of these reports. They do what they can, but on occasion they do have issues pinning down a fix and implementing it quickly.

    TT
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    Tausha T.

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Highly recommended!

    Reviewed 13 years ago

    Overall, I am super happy with Logisense and the IP Engage product. The team we work with every day is incredibly knowledgeable, very helpful and patient. The product itself has helped our organization streamline many of our processes and systems and it will contionue to grow, as we do.

    Pros

    The implementation team is absolutely stellar. We have always gotten what is essentially an immediate answer to any question posed. There has not really been a "no" answer given, if we need something that isn't available, it was quickly added, per our request. And I know that Rich Kozub worked some really late nights on our project and I appreciate his efforts greatly! This team has undoubtly provided the best vendor experience I have personally had. The system is very flexible and there seems to be a way to make "anything" happen. Having a very unique customer base, I have a hard time imagining a company that could not utilize IP Engage.

    Cons

    There are a ton of components! It can be quite overwhelming to manage all of the available aspects of the system. Couple the already flexible options with any custom development and it's easy to become confused. I do worry about the long term upkeep & remembering how to add certain items to make the system behave as I need it to. The import options are very cumbersome & were not something that we could...

    OG
    AvatarImg

    Osvaldo G.

    Information Technology and Services, 1,001-5,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Es muy preciso.

    Reviewed 7 months ago
    Pros

    Me encanto que tenga una gran variedad de herramientas, esto facilita la facturacion de las empresas, aparte de tener una intefas amigable e intuitiva.

    Cons

    Podria implementarce una version de prueva por poco tiempo esto ayudaria a que las empresas lo pongan a prueva para posteriormente comprar el producto.

    Showing original review in Spanish. See translation

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    Pablo P.

    Marketing and Advertising, self-employed

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Facturación automatizada a otro nivel

    Reviewed a year ago
    Pros

    LogiSense Billing es un programa de facturación y contabilidad que ofrece una amplia variedad de funciones para ayudar a las empresas a automatizar y optimizar sus procesos de facturación y contabilidad. Lo que más me ha gustado es que en cuanto a diseño no tiene nada que ver con otras herramientas que he probado, es totalmente diferente. Además de que permite automatizar muchos procesos de facturación.

    Cons

    No es un programa de facturación sencillo, es una solución para quien necesita algo más avanzado y automatizado.

    Showing original review in Spanish. See translation

    LogiSense Billing FAQs

    Q. Who are the typical users of LogiSense Billing?

    LogiSense Billing has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does LogiSense Billing support?

    LogiSense Billing supports the following languages:
    English


    Q. Does LogiSense Billing offer an API?

    Yes, LogiSense Billing has an API available for use.


    Q. What level of support does LogiSense Billing offer?

    LogiSense Billing offers the following support options:
    Chat, Email/Help Desk, 24/7 (Live rep), Phone Support

    Common LogiSense Billing comparisons

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