Onesite is easy to use and has so many features to choose from when pulling reports and entering data. Screening residents for background checks is so easy on one site and secure. One site organizes your data and allows you pull any report you can think of. If the data goes in, they can get the data out.
I wish one site looked more colorful and bright. Onesite is very excel like and could visually look more appealing. Onesite also will close randomly if it gets stuck pulling a very large report.
We have been building a patient treatment portal with ONEsite for almost 3 years. Working with the Development staff to get the tools built to meet our unique needs has been exceptional. Our Customer Rep, listens to our requests and offers suggestions to streamline our processes on the site. I cannot thank our team enough for their patience and guidance as we continue to grow our portal into a world class treatment tool.
It is a cost effective product that strives to meet our needs.
Customer Service line needs to be able to help problem solve when our customer rep is not available. If we are having connectivity issues waiting for our rep to come in when we are on the east coast is not acceptable.
I appreciate the positive feedback and will address the issue with the flexible work hours we allow our account managers and developers.
I will make sure someone is available earlier for support.
Likelihood to recommend: 10/10
It looked user friendly. After using the product it appeared simple.
The response time was horrible and your constantly turning work tickets in to get some clitch fixed. It freezes and was one headache after another. I saw on one co-workers desktop the comment. 99-9 % of my problems were onesite
Likelihood to recommend: 0/10
Very happy with one site having a large property with over 500 apartment units it is not easy to manage all of the required documents within that apartment one side allows you to change the prices find out which Apartments still need maintenance keep track of the vendors and all other information easily scanned and uploaded into the residence files very happy with one site recommended for all property management companies
One site is a very efficient property management software it is so accessible and easy to keep your property manage with the property of over 400 units it gets very tricky to find out which ones are available which ones have been maintenanced and so on and so forth with one site that is your go-to property management software
I don't have any dislikes about one site except at the website freezes here and there but that's to be common with in many different
Likelihood to recommend: 9/10