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Field Service Management
5
48
4
54
3
7
2
3
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Connect and automate with our work order management software
Table of Contents
Is this product right for your business?
Find out with a
Field Service Management - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Field Service Management overview
What is Field Service Management?
Field Service Management by GPS Insight is a work order management software that helps businesses create work orders, monitor employee locations, handle customers, track leads, and more from within a centralized platform. Staff members can utilize the built-in calendar to schedule daily, weekly, or monthly jobs based on service location and employee availability.
Field Service Management by GPS Insight enables technicians to build quotes and estimates with information, such as SKU, description, service cost, equipment, price, relevant notes, and customer signatures. It allows team members to generate invoices and accept check, credit card, and cash-based payments. It lets organizations create and manage customer data with location, billing, activity, audit, and contact information.
GPS Insight Field Service Management allows businesses to integrate the platform with Quickbooks to manage accounting operations. It also lets staff members create work orders with details, such as title, facility, address, complaint, technician name, and total costs.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Mobile Access
Customer Management
Frequent technical problems and glitches
Field Service Management’s user interface
Field Service Management pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
3.8
Ease of use
4.1
Customer support
4.2
Reviews sentiment
What do users say about Field Service Management?
I would like to see a communication component imbedded in the software that connects my clients with my staff so that our scheduling/communication is all in one spot.
Select to learn more
Who uses Field Service Management?
Based on 117 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Field Service Management's key features
Most critical features, based on insights from Field Service Management users:
All Field Service Management features
Features rating:
Field Service Management alternatives
Field Service Management
Starting from
49
Per month
Less Paper
Starting from
120
Per month
Jobber
Starting from
39
Per month
Synchroteam
Starting from
49
/user
Per month
Field Service Management pricing
Value for money rating:
Starting from
49
Per month
Flat Rate
User opinions about Field Service Management price and value
Value for money rating:
To see what individual users think of Field Service Management's price and value, check out the review snippets below.
Stormy G.
Code Manager
Stormy G.
Code Manager
Field Service Management integrations (1)
Top integrations
Field Service Management customer support
What do users say about Field Service Management customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Field Service Management customer support.
Widespread user sentiment highlights the support staff as responsive, helpful, and quick to resolve issues when contacted.
A significant portion of users appreciate the professionalism and step-by-step assistance provided by the support team.
A minority of users report inconsistent communication and difficulty reaching support, especially during transitions or urgent needs.
Support options
Training options
To see what individual users say about Field Service Management's customer support, check out the review snippets below.
“I am able to then make course corrections with my team to improve efficiencies within out company.”
Rob S.
General Manager
“The customer reporting and web services are great as well.”
Andrew B.
Accounts
Field Service Management FAQs
Q. Does Field Service Management support mobile devices?
Field Service Management supports the following devices:
iPad, iPhone, Android
Q. What level of support does Field Service Management offer?
Field Service Management offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat, 24/7 (Live rep)
