I own a commercial service company in Houston Tx, Like all systems, they have good and bad points because of the fit all type of software. The bad part you have to try the software to see how it works so you tie up hundred of hours inputting your data. Then reality hits when you call support OMG ...
I start using Synchroteam in my appliance service and repair business. First I created a trial and I got an unbelievably quick response for a demo. In the demo I was shown how to get the maximum of Synchroteam. It was fantastic and I was ready to go after an hour from scheduling engineers to ...
GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.
Starting from: €28.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)
Get Synchroteam for 28€ / $28 per user and per month.
A 14 day free trial is available. No credit card required.
Preventative maintenance isn’t just for large machinery. Mobile workforces run at optimum capacity when they’re well maintained and potential logjams are spotted before they push a system into chaos. Synchroteam is a cloud-based field service management solution that optimizes costs and streamlines tasks like dispatching, scheduling, and reporting for mobile workforces. Synchroteam acts as a mobile command center, giving field service technicians the tools they need to work quickly and communicate with their teams back in the office in real-time.
A complete solution for businesses that require interaction with mobile staff, Synchroteam has customers with anywhere from five to 2,000+ employees. The multi-lingual platform saves its users time on paperwork, it ensures field workers never miss appointments, and it helps growing organizations take on more jobs with less effort. Key features include scheduling and dispatching, job reporting, and the ability to effectively manage field workers.
A cloud-based field service management solution, Synchroteam optimizes costs, dispatching, scheduling and reporting for businesses with mobile workforces. The solution is most frequently used by businesses in the energy, maintenance, medical, telecoms, security, and HVAC industries.
Technicians, inspectors, investigators, and other service-oriented employees can all use Synchroteam to stay in sync with their offices while they’re out on the road. Smart scheduling and dispatching tools give users a way to examine their daily schedules and make dynamic changes based on events happening in real-time. A unique scheduling wizard analyzes existing schedules and suggests the best time slots for new jobs, as well.
Synchroteam keeps field service workers on task, and it keeps the front office staff that supports those workers apprised of the latest updates and scheduling changes. Jobs are separated into buckets based on the current status, and flexible records are easily searchable at a moment’s notice. Even customers can get access to their own reports and job histories through a customer portal that Synchroteam provides.
Synchroteam has designed its scheduling screens to make it easy for front desk personnel to quickly assign technicians to new jobs based on their real-time availability, professional competencies, and optimized efficiency. Technicians have the option to examine their daily schedules in detail from their mobile phones, as well.
Use Synchroteam’s unique ScheduleAssist tool to optimize the way your team schedules incoming jobs. ScheduleAssist analyzes existing schedules and suggests the best time for new jobs based on factors like location (travel distance) and the skill of the technician. Synchroteam also offers a way for workers to subscribe to live calendar feeds to get scheduling updates at all times.
Keeping up with field service workers is no easy task. Synchroteam has found a way to minimize the complexity through geolocation with GPS tracking. When emergencies occur, in-office personnel can pinpoint the location of field service workers and send technicians who are already in the area. It even integrates live traffic information into its maps, showing any traffic conditions that could delay a technician as he or she drives to the jobsite.
Synchroteam’s mapping technology shows the real-time location of technicians as they move about the city. Turn on the “To Schedule” overlay, and you can schedule jobs directly from the map. You’ll be able to see how far each technician is from the next job site, adjusted automatically based on actual traffic conditions.
Organization is everything for organizations with mobile workers. Synchroteam keeps jobs and records organized by filing them into virtual buckets based on the current status. Users can view today’s jobs, late jobs, upcoming jobs, recurring jobs, and jobs that still need to be scheduled. They can also search listings and launch tasks from each record.
Use Synchroteam’s job counter to get details on any late jobs or upcoming jobs. You can find out why a job is delayed and resolve whatever issues are preventing it from being scheduled. Customer portals are also an effective way to give customers insights into their accounts, with reports and job histories that can be shared online in a secure, read-only format.
Detailed reports are a key component to any organized workspace. Synchroteam has made job reports a key feature, with the ability for users to tailor reports based on their own unique needs and specifications. Photos and signatures can be added to reports in the field.
Generate new job reports based on the type of job or the customer whose jobs you’re referencing. You can structure the job process, select field types, specify conditions, and define private fields within your reports. Reports are completely compatible with mobile, allowing you to define certain parameters and prevent jobs from being completed until all necessary information has been collected for the report.
Synchroteam integrates with a number of popular third-party business applications, including accounting solutions like Quickbooks Online, Xero and Sage, messaging solutions like Outlook, iCal, Google Calendar, and CRM solutions like ZohoCRM.
Synchroteam offers one comprehensive plan with no hosting fees, setup fees, or upgrade fees. Users can cancel at any time. Synchroteam offers free web services (API) and cloud connectors, as well as free setup and training. One free administrator account is available for each plan.