Synchroteam Pricing, Features, Reviews & Comparison of Alternatives

Synchroteam Reviews

Synchroteam

Field Service Management - FSM

5.0/5 (5 reviews)   Write a review
421     865
Visit Website
I use this
Save for later

Synchroteam GetRank

Reviews
Integrations
Mobile
Media
Security

#11 in Field Service Management (FSM)

View full ranking
50
12
20
14
4

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Synchroteam Screenshots (7)

Synchroteam Pricing

Starting from: €28.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Get Synchroteam for 28€ / $28 per user and per month. A 14 day free trial is available. No credit card required.

View Pricing Plans

Key Features of Synchroteam

  • Drag & drop scheduling & dispatch
  • Multi-technician job scheduling
  • ScheduleAssist - intelligent scheduling recommendations
  • Job templates
  • Searchable job listings
  • Job status tracking
  • Searchable customer records
  • Real-time technician mapping & geolocation
  • Invoice creation
  • Quotation creation
  • Customizable job reports
  • Full app customization
  • 3rd party integrations
  • Xero accounting add-on
  • Mobile app
  • Offline mobile client

Synchroteam Overview

Full-circle field service management

Synchroteam is a field service cloud application that helps businesses in various industries efficiently manage their mobile workers, simplify their processes and optimize their costs per revenue. It allows you to manage, fulfill and report on field technician call-outs and appointments via a user-friendly interface and easy-to-use mobile apps in the field.

Manage field service callouts from beginning to end

It’s field management software that allows you to manage jobs from beginning to end, starting with full job and customer management, moving onto intelligent scheduling and technician dispatch and real-time geolocation and rescheduling. When the work is done, Synchroteam offers fully customizable job reports, to keep customer records and histories in good order.

Integrations that make your job easier

Synchroteam also offers integrated invoicing and resources management functions, which means the whole field service lifespan can be managed from within the app. It also offers cloud-based SaaS integrations with popular apps that you may use in other parts of your business, like CRMs and ERPs.
  www.synchroteam.com

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Small Business
Devices Supported
iPhone-iPad, iPhone, iPad, Web-based
Supported Countries
Asia, Australia, Canada, China, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
Czech, English, French, German, Spanish
Support Options
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials
Certifications
GeoTrust

Benefits

ScheduleAssist feature suggests the optimal time slots for qualified personnel, based on variables such as location & skill.

Schedule jobs and map routes more efficiently with real-time map view of all technicians and jobs.

Sort jobs into searchable “buckets” rather than lists, ordering them by status, such as: today's jobs, late, upcoming, recurring and jobs to be scheduled.

Full English, Spanish, German, French, Czech and Romanian localization, more added regularly

No hosting, set-up or upgrade fees

No strings attached sign-up, cancel at any time

One-click data import and export

High-level customer support

Intuitive to use for managers and technicians

Cloud connections with various related apps

Synchroteam Reviews & Ratings

User ratings

(5)
(0)
(0)
(0)
(0)

Rating summary

Overall rating
Ease of use
Value for money
Customer support

Finally found what I was looking for

29th of January, 2014 05:40

Uzair Khan
I start using Synchroteam in my appliance service and repair business. First I created a trial and I got an unbelievably quick response for a demo. In the demo I was shown how to get the maximum of Synchroteam. It was fantastic and I was ready to go after an hour from scheduling engineers to billing. The solution is super easy and they have responded very quickly to every question I have asked yet. The best feature I admire is my engineers can use the mobile app in offline mode means no need to worry about internet. Before I was stuck with pen and paper and my business was down and unsatisfied customers. By using Synchroteam my business went from 13 jobs per day to 21. Highly recommend.

Pros: Mobile app can be used in offline mode, schedule engineers according to Skills, earliest arrival or shortest distance, numerous free connectors, customer portal, import jobs, customer, site etc, more efficient to use, job report are super easy

Productivity and control way up!

18th of January, 2012 13:40

Howard Harris
From a job planning and tracking perspective, this is by far the best solution I have seen. I can visually see my techs routes on the map, and can dispatch easily based on location. We are saving a ton of time managing our operations, and our technicians love it.

Pros: Very large feature set. Job planning and mapping screens. support. Live synchronization with the mobile clients.

Cons: Custom reports were confusing at first. Their support team was very helpful and we now understand how important and powerful this feature is.

Finally someone gets this right

18th of January, 2012 13:10

Jackson Reimer
We've been looking around and have tried other solutions like vWork and and connect2field. Synchroteam says they have been doing this for many years and it shows. There are a ton of features that follow and intuitive workflow for our industry - the planning tool is incredibly useful - and important details such as being able to manage jobs that require dispatching more than one person are invaluable. We were happy to see that mobile clients for iPhone, Android and Blackberry are available - as such we did not have to buy any new terminals for our staff - it worked from day 1. The mobile app allows us to collect signatures, photos, and we see this information in real time in the back office.

Pros: Feature set, Planning tool, Workflow, mobile clients for multiple platforms

Great solution for my business

17th of January, 2012 18:14

Abdel Cherkaoui
A perfect way to manage my 15 technicians - I can track when & where they are - schedule urgency using the drag & drop and send job reports to my customers.

Pros: No more paper.

Articles

14 Dec 2015
Do you know what your field technician is doing right now, or why he’s been late to his past three scheduled appointments? Managing off-site employees is notoriously difficult, especially for service companies that rely on customer referrals to generate
02 Dec 2015
If you’ve recently expanded your field services team from one to many, it might be time to start thinking about a field service management app. From plumbers to electricians, technicians to engineers, keeping track of employees in the field only gets tr
13 Jul 2015
Running a construction company isn’t easy. Sometimes the list of challenges seems endless: managing projects, subcontractors, bids, scheduling, and not only your workers that are on different sites, but also those spread across the globe, to name just a
17 Nov 2014
You can always make more money. But when time has gone, it’s gone forever. That makes scheduling a crucially important activity for any business. But scheduling is more than getting your personal agenda sorted out. It’s about getting everybody’s activit
02 Oct 2014
Software as a Service, or SaaS, is just as its name sounds — a service that automates and offers a solution to your business needs — usually saving time, saving money, providing a better customer or user experience, or a mix of it all. Over the last fiv

Frequently used together

Alternatives to Synchroteam

Jobber
  • · Scheduling
  • · Job Tracking
  • · Billing
  • · Invoicing
Visit WebsiteCompare App
JobberOperations Management
Wintac
  • · Manage your scheduling and dispatching
  • · Work Order Management
  • · Track recurring service
  • · Manage your inventory and equipment
Visit WebsiteCompare App
WintacOperations Management
GeoOp
  • · Real-time Job Scheduling
  • · Job Quoting
  • · Geo Scheduling
  • · Record Parts & Labor
Visit WebsiteCompare App
GeoOpOperations Management

FAQs for Synchroteam

Below are some frequently asked questions for Synchroteam.

Q. What are the main features of Synchroteam?

Synchroteam offers the following features:

  • Drag & drop scheduling & dispatch
  • Multi-technician job scheduling
  • ScheduleAssist - intelligent scheduling recommendations
  • Job templates
  • Searchable job listings
  • Job status tracking
  • Searchable customer records
  • Real-time technician mapping & geolocation
  • Invoice creation
  • Quotation creation
  • Customizable job reports
  • Full app customization
  • 3rd party integrations
  • Xero accounting add-on
  • Mobile app
  • Offline mobile client

Q. How much does Synchroteam cost?

We have the following pricing information for Synchroteam:

Starting from: €28.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of Synchroteam?

Synchroteam has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Synchroteam support?

Synchroteam supports the following languages:

Czech, English, French, German, Spanish

Q. What type of pricing plans does Synchroteam offer?

Synchroteam has the following pricing plans:

Free Trial, Subscription

Q. Does Synchroteam support mobile devices?

Synchroteam supports the following devices:

iPhone-iPad, iPhone, iPad

Q. Does Synchroteam offer an API?

Yes, Synchroteam has an API available for use.

Q. What other apps does Synchroteam integrate with?

Synchroteam integrates with the following applications:

Xero, MailChimp, SugarCRM, FreshBooks, Zoho CRM, Highrise CRM, Dropbox, Capsule, Salesforce, PacketTrap RMM, Google Drive, Campaign Monitor, Google Calendar, Google Contacts

Q. What level of support does Synchroteam offer?

Synchroteam offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials


Page last modified