Infor HMS - 2026 Pricing, Features, Reviews & Alternatives

Infor HMS is a modern hospitality management platform designed to help hotels, resorts, casinos, cruise lines, and government lodging operations streamline operations and deliver exceptional guest experiences. Built for midsize to large hospitality organizations, the platform provides a centralized system to manage multi-property portfolios, front desk operations, reservations, housekeeping, and guest services from a single, scalable environment.

Infor HMS enables hospitality teams to manage the entire guest journey, from booking to check-out, while improving operational efficiency across departments. The platform supports complex hospitality environments and can be deployed in the cloud or as a hosted solution, allowing organizations to scale as their operations grow.

The solution includes a comprehensive suite of integrated hospitality applications such as property management, central reservations, revenue and yield management, housekeeping operations, CRM, maintenance management, financials, business intelligence, and advanced analytics. Infor HMS also integrates easily with other hospitality technologies including point-of-sale systems, sales and catering platforms, revenue optimization tools, and third-party applications to create a connected hospitality ecosystem.

Mobile capabilities empower both guests and staff. Employees can manage operations from mobile devices, enabling faster service delivery, improved communication between teams, and better coordination across departments. Guests benefit from convenient digital experiences that streamline their stay and reduce friction throughout the property.

With Infor HMS, hospitality organizations can:

• Manage reservations, front desk operations, and multi-property portfolios from a centralized platform

• Enable mobile guest check-in and check-out for faster arrivals and departures

• Provide secure digital room key access

• Improve operational efficiency with automated housekeeping and task management

• Deliver guest services throughout the property using mobile staff tools

• Reduce operational friction with contactless and digital guest service options

Infor HMS also provides powerful data insights that help hospitality leaders make informed business decisions. Built-in analytics and reporting tools deliver real-time visibility into property performance, operational metrics, and guest trends, helping organizations optimize service delivery and revenue performance.

Backed by the deep industry expertise of Infor, Infor HMS helps hospitality organizations modernize operations, improve staff productivity, and create seamless guest experiences. The platform is designed to evolve with the needs of the hospitality industry, supporting today’s operational demands while preparing businesses for the challenges and opportunities of tomorrow.