GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Jotform vs Zoho Forms Comparison (2026)

Add to Compare

Compare similar apps

Connecteam

4.6

Docusign

4.7

Google Workspace

4.7

Good recommendations?

Jotform

Zoho Forms

Overview

Jotform helps you create online forms and collect data, all without needing to write a single line of code.

Zoho Forms is a cloud-based form builder tool designed for businesses that helps create, share forms, collect data, and automate workflows.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

2.9K

2.1K

647

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

4.5

148

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

Pros

“Massive Template Library: With over 10,000 free templates, you rarely have to start from scratch. Whether you need a simple contact form, a complex registration page, or an application form, there’s almost always a pre-built layout ready to customize.”

Christopher V.

HUMAN RELATIONS

“Deep Integrations: Connects seamlessly out of the box with payment processors (Stripe, PayPal, Square), CRMs (HubSpot, Salesforce), and cloud storage platforms (Google Drive, Dropbox).”

Gary A.

Founder CEO

“End users were required to complete CAPTCHA challenges/games and other verification steps to confirm they were human, which created additional steps for patrons who simply wanted to sign in or out. While this was ultimately resolved by verifying users through a valid ID and a photo of the individual holding their ID, the process initially felt cumbersome for our use case.”

BETSY S.

Vice President of Operations

Pros

“Zoho forms is a nifty software to easily create and add forms to your website, and, for the features you can add payment options which is very handy.”

John J.

CEO

“Overall, Zoho Forms has been a reliable and efficient tool for both lead management and POA operations. Once forms are set up correctly, they run smoothly with very little ongoing maintenance.”

Patrina S.

Sales and Marketing Assistant

“To get the most out of Zoho Forms, you have to spend time thinking through your form structure, logic, and integrations up front.”

Patrina S.

Sales and Marketing Assistant

Cons

“The free plan is incredibly restrictive, offering very low limits on monthly submissions and storage space, and it forces you to display prominent Jotform branding. If you run a small project or only need the tool occasionally, the jump to a paid plan feels quite expensive.”

Christopher V.

HUMAN RELATIONS

“My company requires a lot of forms, a new form for every municipality or private company which can get costly even if i only use the forms once.”

Jeff R.

Project Manager

“Jotform Branding on Lower Tiers: If you are on the free or lower-priced paid plans, a "Powered by Jotform" banner is prominently displayed at the bottom of your forms, which can look less professional for businesses or formal projects.”

Christopher V.

HUMAN RELATIONS

Cons

“I find the learning curve sharp once forms get advanced; rich features sit behind many menus, and if a flow breaks mid-shift, it is stressful to work out what went wrong.”

Muadzam S.

Area Manager

“I noticed that Zoho Forms doesn't always integrate well with other Zoho products or third-party platforms, and transferring data or saving forms outside Zoho can be a problem.”

Brandon R.

Registered Behavior Technician

“Zoho system overall is very confusing as most of the tools need to be paid extra, when implementing the zoho form we had big confusion with zoho landing pages and also the clients personal account and work account.”

Alexandra L.

Customer successs manager