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Zoho Forms vs Cognito Forms Comparison

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Overview

Category Leaders

Build powerful forms online. Gather actionable data, integrate with other apps online and automate your workflows on the go. 

Cognito Forms enables users to create responsive online forms that collect payments, gather information, and automate tasks....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

12

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

128

5

4

3

2

1

75

43

10

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.6

85

5

4

3

2

1

60

22

0

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

I like how easy it is to use this form, I like how inexpensive it is to get 1000 forms and design customization. I love how easy it is to add to a website or blog.
I like most about Zoho forms is its ability to business forms online and to share for all of us usage. This integrated app enables me to use my data smartly and helps to manage my email alerts.
I am well satisfied with Zoho Forms software as I am so lucky to have such.

Pros

Ease of use, the fact that you can customize your forms anyway you want, it's very easy to set up the forms in your website, and the proactive nature of the customer services reps in the company.
An effortless, beautiful and effective way to create splendid contact forms.
Firstly, Cognito Forms it elegantly clear in it's concept and approach. Jump right in and get started and you'll see how amazing this product is.

Cons

The second annoyance is with the forms generated when using conditional logic. The logic only applies when the person is filling in the form to hide pages or sections.
The trouble is you have to be a user when filling out the form in order to use the CRM fields.
The only thing I don't like is that I have to pay for using custom form feature.

Cons

The more variable the potential information is, the more mileage you get out of conditional logic and repeating sections. I don't want any other bankruptcy attorneys to find out about Cognito forms.
Pricing plan is bit confusing should have differ from Submission and users.
Now, that said, I came to cognito forms from 123Forms because I had some problems getting what I wanted. Here, I get very much of what I want.
  • Vendor responds to reviews
  • Last review24 days ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features44
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Barcode/Ticket Scanning
  • Business Process Automation
  • CRM
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Retrieval
  • Data Security
  • Data Storage Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Information Governance
  • Multi-Channel Data Collection
  • Multiple Data Sources
  • Offline Access
  • Process/Workflow Automation
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Secure Data Storage
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third-Party Integrations
  • User Management
  • Version Control
  • Web Forms
  • Workflow Configuration
  • Workflow Management
  • Total features48
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Barcode/Ticket Scanning
  • Business Process Automation
  • CRM
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Retrieval
  • Data Security
  • Data Storage Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Information Governance
  • Multi-Channel Data Collection
  • Multiple Data Sources
  • Offline Access
  • Process/Workflow Automation
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Secure Data Storage
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third-Party Integrations
  • User Management
  • Version Control
  • Web Forms
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations52
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net
  • Total integrations198
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net

User reviews that mention these apps

BJ
AvatarImg

Brijesh J.

Hospitality, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho Forms logo

Zoho Forms

Say goodbye to manual work

Reviewed a year ago

Zoho Forms' smart and intuitive features have significantly enhanced our team's productivity, resulting in remarkable time-saving benefits.

Pros

Conditional logic in Zoho Forms makes our forms interactive.

Cons

Form design options are good, but more templates would be appreciated.

SF
AvatarImg

Scott F.

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho Forms logo

Zoho Forms

Easy way to use and manage forms like you never thought possible

Reviewed 6 years ago

Zoho Forms is an amazing way to give a client or company control over their contact and feedback forms, and also allow them to use forms for simple shopping and payment gathering.

Pros

I LOVE how easy it is to not only get started making online forms, but also how easy it is to manage and expand those forms for ANYONE, even those with know website development experience. I use this system for customers that need to manage their own forms, or customers that use their forms for more than just contacting people - like eCommerce or appointments. The free version does a lot of stuff and is great for small businesses that need a little help, but the paid versions also do SO much more! The form builder is also AMAZING and unlike most others, allowing even a novice to make an interactive form.

Cons

The ONLY thing I don't like about this system is how expensive things can get once you outgrow the free version. There is a HUGE gap between the free version and the first paid version, not only in the number of monthly submissions but also the price is a bit high too.

MC
AvatarImg

Maurice C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Forms logo

Zoho Forms

Zoho Forms

Reviewed 8 years ago

Zoho forms is easy to use, and looks extremely professional. I use the forms on our website and the work perfectly!

Pros

No pros were added to this review

Cons

No cons were added to this review

JS
AvatarImg

Joni S.

Oil & Energy, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Forms logo

Zoho Forms

Loved Using ZOHO forms for our event!

Reviewed 6 years ago

I really like ZOHO Forms!

Pros

We used ZOHO Forms as an RSVP to a Poker Tournament and Open house. I loved how easy it was to set up the original form for our guests and that we could use PayPal to have them pay for their buy in to the tournament and even donate to our chosen charity. Most important was the help we got from ZOHO Forms from support when we wanted to add a few features that were a little more intricate than the norm. Manish went over and above to help up get the form exactly as we wanted it. He was really professional and knew the software like he'd written it. His help was worth the cost all alone.

Cons

I think the help feature could be a little more user friendly and just a note that if you call ZOHO, there is no option for help with ZOHO forms. I had to choose the CRM option and get them to get me to someone that could help.

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Mehandi I.

Computer Software, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Forms logo

Zoho Forms

Zoho Forms Review

Reviewed 2 years ago

Business problems which I am solving with Zoho Forms are as such:- 1) Getting Customer Feedback. 2) Collecting leads for event registration. 3) Data Collection as per the needs. 4) Client onboarding form. 5) Client Intake forms. Benefits which I have realized with Zoho Forms are as such:- 1) Easy to create and share forms using links. 2) Data collection and integration with third party tools is easy.

Pros

Impactful features of Zoho Forms are as such;- 1) Simple Drag and Driop interface, easy to use. 2) Customization of forms as per the need. 3) Securoity of Forms. 4) Shareable forms. 5) Workflow automation. It was super easy for us to use Zoho Forms and it will be for you too. Integration process of Zoho Forms with our existing business was really easy and fun.

Cons

things which I would like to get improved in Zoho Forms are as such:- 1) Overall speed of the app at which is loads. 2) Forms Customization should be more shooting like TypeForm. Apart from these 2 everything else about Zoho Forms is amazing. No, it was never a difficult product for us to use. The integration of Zoho Forms with our existing business was not at all difficult.

KS
AvatarImg

Karen S.

Nonprofit Organization Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Forms logo

Zoho Forms

Highly Customizable and User Friendly

Reviewed 3 years ago

Zoho Forms has proven more user-friendly and customizable than competitors.

Pros

Zoho Forms is very affordable and easy to set up with extensive customization features. The web-based help screens provide comprehensive support for creating forms and their email support team is very responsive.

Cons

Doesn't allow for user sorting of forms list and has separate screens for seeing forms/ reports you created and those created by others.

LN
AvatarImg

Lea N.

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Zoho Forms logo

Zoho Forms

Easy to Use Form Creator

Reviewed 7 years ago
Pros

Zoho Forms is an easy-to-use form creator. It allows you to create custom forms or use recommended templates. It was simple to incorporate the forms into our website.

Cons

The free plan only lets you create three forms and has Zoho's branding. It does allow you to grow into the platform though.

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dishant s.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Forms logo

Zoho Forms

Great tool to collect the customer data

Reviewed 5 years ago

My overall experience with the zoho forms is good. I am using zoho forms to collect the customer data and increase my conversions.

Pros

I have been using the Zoho forms to collect customer data from our websites. Users can quickly fill out their details, and we can use it for business needs. One can easily create a particular Zoho form and start collecting valuable customer insights which would have taken a very long time if designed with the backend languages such as PHP. One can import the data from the Zoho forms and upload it on the Zoho CRM for further processing.

Cons

One thing which I would like to mention here is that the User-interface of a Zoho web form is pretty simple. There is no back button on the zoho form after it had been filled to return back to a particular page.

LK
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Liam K.

Automotive, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Forms logo

Zoho Forms

Superior forms

Reviewed 2 months ago

Zoho Forms is a great app, easy to use with a fair price. Is not the cheapest but integration with other Zoho apps makes the difference.

Pros

Zoho Forms are the easiest to use forms app i have used until now, easy to deploy and easy to make with a drag and drop builder. As is a Zoho app is easy to be integrated and used with other apps like Zoho CRM.

Cons

no cons for Zoho Forms, everything works well.

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Sylvain B.

Graphic Design, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Forms logo

Zoho Forms

An easy form generator

Reviewed 5 years ago

I like Zoho Forms, it's easy to use, secure, have multiples functions. I even can rent forms for my customers at a little monthly price.

Pros

Zoho forms is an easy to use form generator. I build websites and the forms are always complicated to create when you want functionalities like document upload, data in a spreadsheet, responsive, if then then, data validation, etc. Zoho forms do all this in an easy way for a great price.

Cons

The visual builder is not so flexible, sometimes we have no choice to accept what the form can do. A little bit rigid.

BA
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Bogdan Alexandu F.

Automotive, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Forms logo

Zoho Forms

Zoho Forms

Reviewed 24 days ago

Zoho Forms is an important tool for me because I use forms for many activities. It integrates easily with other Zoho apps that I use.

Pros

When it comes to create online forms, Zoho Forms is the best tool. It is easy to use and forms are created with the drag and drop builder. Getting the reports is quite easy and all the information is there.

Cons

There are no cons worth mentioning for Zoho Forms.

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eva k.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Forms logo

Zoho Forms

zoho forms un outils de de collecte et de signature électronique

Reviewed 9 months ago

je les utilise pour les signature electronic

Pros

zoho Forms un outils de de collecte et de signature électronique, analyse , création de form

Cons

zoho Forms est un plus chère dans son intégration

Showing original review in French. See translation

LT
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Lucy T.

Furniture, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Forms logo

Zoho Forms

Zoho Forms has helped us improve data colection in several departments

Reviewed a year ago

Zoho Forms has been a wonderful little addition to our operations. It's helped us set up forms for feedback, orders, inventory, the list goes on. Havibg eveything synced instantly with no human error has been a great addition. It's helped us collect and manage our data easily and with less errors or manual work.

Pros

I love how smoothy the forms function. We have a lot of embedded forms and we've never had instances where there were any issues with the forms loading late or buttons not loading properly

Cons

I'd like the e-sign features to be a bit expanded on. Some of our forms have e-sign fields but the current widget doesn't work well.

JT
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Jaime T.

Retail, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Forms logo

Zoho Forms

Your new best friend!

Reviewed a year ago

If you want to make forms without any stress, make them fancier, know how they're doing, and make them do things on their own – Zoho Forms is your new best friend!

Pros

Zoho Forms is like a wizard for making forms – you don't need to be a computer expert! You can choose from ready-made form designs or make your own from scratch.This powerful tool does even more! You can make forms that change based on what people answer, let them upload files, and do math for you. You can make your forms look cool with your own style and logo.Additionally, Zoho Forms tells you how your forms are doing. You can see what people are doing with your forms and make them even better. You can also take the information from your forms and put it in files that other programs can use.The best thing with Zoho Forms is; the software can do things all by itself! When people fill out your forms, it can do things like send special emails, make to-do lists, or update your contact list.

Cons

Zoho Forms is useful for making forms, but it has a downside. There aren't enough templates to choose from, and the mobile app could be better. While it gets the job done, more options and improvements are needed.

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Colin M.

Computer Networking, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho Forms logo

Zoho Forms

Zoho Forms - Fast way to collect data on your website

Reviewed 6 years ago

Zoho Forms is one of the fastest ways to design online forms and collect data from your website. Saves time and cost getting web developer to configure.

Pros

Drag and drop form builder Handles common payment types No coding required - copy and paste code into website

Cons

There could be more branding/design options.

EA
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Emerson A.

Information Technology and Services, 1,001-5,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Forms logo

Zoho Forms

Great synergy with others Zoho services

Reviewed 6 years ago
Pros

The possibility to connect your forms with Zoho Campaigns and Zoho Sites can help you get more informations and answers in your forms.

Cons

The free account limites are smalls and If you are intending a huge volume of forms, answers and users, there's differents kinds of price.

SP
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Sandra P.

Individual & Family Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Forms logo

Zoho Forms

Zoho forms for functionality

Reviewed 3 years ago

We use a lot of forms in our business and Zoho has freed up a lot of work on the behalf of support workers having to manually do the forms, scan and email and it's easier than using adobe, which I love, but in this case, ZOHO forms all the way.

Pros

This software is a breeze to use and has saved me a lot of time. As we often have to modify a form, Zoho forms allow me to change just that section, quickly and without fuss. Once submitted, the form is emailed directly to the required recipient or recipients, which is easily set up in the settings for individual forms.

Cons

The thing I find most frustrating is the fact that I can't delete users and have to write to support to get them deleted. Doesn't happen often, but it would be better to have in house control over this.

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Verified reviewer

Market Research, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Zoho Forms logo

Zoho Forms

Easy and effective program for making professional forms.

Reviewed 6 years ago
Pros

Creating account on this software is very easy and users can easily integrate forms into their webpages. It can create customized forms for surveys.

Cons

It supports few languages only. They should increase it for widen its audience.

CB
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Chris B.

Apparel & Fashion, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Forms logo

Zoho Forms

Questionier and contact form.

Reviewed 9 months ago

Zoho form helps in looking for feedback and creating application forms.

Pros

Zoho form helps in creating questioniers for looking for survey and creating application

Cons

Work on Zoho form is saved on zoho workdrive therefore work never lost therefore I just love it.

CS
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Claire S.

Professional Training & Coaching, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Forms logo

Zoho Forms

Simplifies Life

Reviewed 2 years ago

Using this has been positive. There are other forms that I could use that integrate with my website, but I prefer to embed Zoho Forms because of the integration with other Zoho appls.

Pros

I find it easy to design forms using Zoho Forms. It has the functionalities that I need. I can embed it on my site or give someone the link, as needed. Embedding on my site is useful because I can easily integrate the data with other Zoho apps, as is applicable.

Cons

The person who fills in the form does not get an email of their filled-in form.

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Verified reviewer

Marketing and Advertising, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho Forms logo

Zoho Forms

Zoho Forms Has Just About Everything You Need

Reviewed 3 years ago

Zoho Forms was very easy to learn so we could get it setup and have the forms in use very quickly. The built in approvals process also helped us simplify pre-existing business processes.

Pros

Zoho Forms is one of the easiest and most comprehensive web-based form builders I have used in the past few years. It has built-in drag-and-drop support for all common form fields such as single line, multi line, drop-down boxes, check boxes, file and image uploads and many, many more. Zoho Forms also has built-in support for conditional logic that can be applied at the level of field, page or form to make the process of directing persons to where they need to be on the form and hiding or showing field or pages as needed.

Cons

There are two main issues I have with Zoho forms builder. The first is the inability to have a color picker on the form. It's not included in the standard list and you can't add it yourself. May not be a big issue for most uses but it comes in handy if you work with designers. The second annoyance is with the forms generated when using conditional logic. The logic only applies when the person is filling in the form to hide pages or sections. All those "hidden" section show up when the form is saved in another format meaning reviewers have to scroll through all the blank sections.

MM
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Megan M.

Sporting Goods, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Forms

Exactly what we need - full features, with automated tasks and notifications

Reviewed 7 years ago

Our company-wide goal this year was to get more efficient. Getting forms online has helped us make jobs and tasks easier for all employees - from salesmen to production workers. Anything we can do to save our guys time, ultimately benefits everyone. We're thrilled with Zoho Forms - it's simple to set up new forms and start using them immediately.

Pros

We wanted a form creator that allowed us to create different types of forms for internal use. We've got sales contact forms for our salesmen to use on the road when meeting new customers. We've got forms for our production employees to submit when they have damages. All the forms send automaticaion notifcations to the proper people, and are store in the easily accessible database online. This is exactly what we needed.

Cons

I wish they had more templates. We never use the exact templates, but use them and edit to fit our needs. The template selection is pretty sparse though, and would love to see more options.

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Iain S.

Leisure, Travel & Tourism, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Forms

IT Manager

Reviewed 6 years ago
Pros

Great forms with wide range of features and functions

Cons

No cons that we can see, maybe slightly more templates would be good.

AP
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Ashwini P.

Restaurants, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Forms logo

Zoho Forms

Useful for collecting customer's information online

Reviewed 5 years ago

Collecting our client's details and requirements have become more comfortable with Zoho Forms.

Pros

Zoho offers pre-made form templates that helped me create a form as per our business needs in less time.

Cons

There is no possible method to add multiple collaborators to create and customize a form to increase efficiency and time.

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Rick P.

Design, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zoho Forms

Mind-bogglingly complete and powerful forms platform

Reviewed 5 years ago

Zoho Forms is refreshing surprise, offering enterprise-level power in data collection for free.

Pros

Everytime I think I've uncovered all the gems that Zoho has to offer, such as two of my favorites, Contact and Writer, I discover another one. Don't think that Google Forms is the best free solution for complex forms out there. Zoho Forms beats it by a mile. Zoho Forms offers unique fields not available on any other free platform solution. My favorites of these are: The draggable progress bar The...

Cons

Adding fields can be a bit slow on underpowered machines. But that's about the only con I can think of.

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Verified reviewer

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cognito Forms

Smart Forms for this Form Challenged Individual

Reviewed 6 years ago

We can now create forms which are not difficult to maintain. The forms can be created and even updated easily.

Pros

Forms are so easy to make. Drag and drop interface with many options - no coding understanding, reading, or editing necessary, thanks for that Cognito!

Cons

Literally nothing. One thing to note is that for form data to be encrypted and the form to be password protected requires a paid account. Not a show-stopper for some, but if those are important to you, it's good to know.

Vendor response

Thank you for leaving us a review! We're glad to hear that you're enjoying Cognito Forms! :)

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Verified reviewer

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cognito Forms

Cognito makes it easy for me to manage fundraising and event planning

Reviewed 6 years ago

Cognito forms make it easy for me to manage sponsors and events, with simple form creation and use. Duplication and modification of previous forms helps save time when creating new forms. Overall, it's been very helpful.

Pros

Forms are easily duplicated and modified, meaning I can use previous forms as the foundation for new ones. Forms can also be modified once in use, making it easy for me to keep sponsors and participants updated as our needs change.

Cons

No cons were added to this review

Vendor response

We're so glad to hear that you've been enjoying Cognito Forms! Thank you for your feedback.

SS
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Shubhra S.

Computer Software, 51-200 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cognito Forms

Cognito forms for survey

Reviewed 13 days ago
Pros

The forms come handy for survey and data collection. It is easy to integrate with website

Cons

The forms look and feel cannot be changed

Vendor response

Shubhra, Thank you for your review! I'm glad you've had such success integrating with your website! I'm sorry to hear you aren't seeing where to customize the look and feel of your forms! They are customizable on the Publish page of our builder. Check out our support page for some great tips --> (https://www.cognitoforms.com/support/166/style-publish/customizing-form-styles). We can examine your forms more thoroughly and help guide you through customization. To do so, message us at www.cognitoforms.com/supportrequest. We're here to help!

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Verified reviewer

11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Cognito Forms

Good

Reviewed 6 years ago
Pros

Cognito forms helps in quick form building and really easy to use. Cognito forms are fast to develop.

Cons

I have not explored all the features of Cognito Forms. At this moment I do not find any shortcoming about the software.

Vendor response

Thank you for taking the time to leave us a review! We appreciate your positive feedback. :)

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Verified reviewer

Financial Services,

Used daily for 6-12 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Cognito Forms

Terrible Terrible Terrible

Reviewed 6 years ago

None.

Pros

I liked the fact that the forms were clean looking and you could customize the forms to your liking.

Cons

They shut your form down instantly if it is reported without even investigating thus putting the burden on the customer. I mean as soon as you hit submit on the abuse report I received an automated email stating my form was shut down due to a violation. I know because I tested it out. What about some child playing around on your site or a competitor even. They also won't let you collect credit card info unless you are using their payment processors. Talk about monopoly. I will be using their competitor from now on.

JW
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Janelle W.

Leisure, Travel & Tourism, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cognito Forms

Very Convenient

Reviewed a year ago
Pros

Easy to use, my clients have easy access and I always have access to it.

Cons

I do not have any issues with my forms .

LC
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Leah C.

Design, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Cognito Forms

Cognito Forms

Reviewed 3 years ago

Overall a pretty good experience with Cognito forms

Pros

I liked that this software is easy to use to set up a form on my website for people to submit a question for me.

Cons

I don’t like that this form sometimes doesn’t always go through or it is sent to my junk mail, and I miss connecting with a client

JF
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Jennifer F.

Information Technology and Services, 201-500 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cognito Forms

Very easy to set up

Reviewed 5 years ago

We use a lot of these forms for customer onboarding and they have been very beneficial, especially since we can embed them in our site.

Pros

That the forms were extremely easy to set up, the application is very intuitive. The forms also have a sophisticated look.

Cons

It would have been helpful to have the "save and come back" option available during the trial period.

Vendor response

Thank you so much for your feedback!

JS
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James S.

Education Management, 1-10 employees

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Cognito Forms

Terrible Customer Service.

Reviewed 5 years ago

I would have been better off using Google Forms/Sheets.

Pros

What I will like best is no longer using them and receiving notification emails without the ability to view any forms.

Cons

I figured out the issue with the help of someone who does not work for you. You were sending notifications to an email address which is associated with a different account that does not have access to the forms, so there was nothing for me to see. One would think you might be able to see that on your end. I was, after all, communicating with you from an email address that is not for the account receiving...

TC
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Tyler C.

Religious Institutions, 1-10 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cognito Forms

A simple and efficient tool to collect information from your audience!

Reviewed 8 months ago

Overall, I would highly recommend Cognito Forms to any individuals who are seeking a simple and efficient means of collecting data from their audience. I am on a very small staff, and this tool accelerates my ability to connect with our audience in a meaningful way!

Pros

Cognito Forms is simple (even if you are not tech-savvy) and efficient when it comes to collecting information from your audience. Personally, I have used Cognito Forms both to collect surveys and signups from our congregation. Not only has creating the forms been easy (on my end), but just as important, completing the forms (on the receiving end) has also been very easy. And once the form is completed, Cognito Forms make it very easy to export the data into a usable spreadsheet.

Cons

Cognito Forms has been very useful in our purposes of data collection. I have no particular criticisms.

ER
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Emmanuel R.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Cognito Forms

Great forms software, making it able to create complex forms easily

Reviewed 6 years ago
Pros

I was able using Cognito Forms to create complex forms with conditionnal display. It includes useful features like checkout, and thus was the best I found among similar software.

Cons

I did not found many downsides to Cognito Forms, however I think it lacks design features and I found some bugs while using it embedded (but not only). The customer support is however pretty effective.

Vendor response

Thank you so much for leaving us a review, Emmanuel! We're glad to hear that you've been able to easily build complex forms. In terms of design features and/or bugs, don't hesitate to reach out to us with your suggestions! https://www.cognitoforms.com/supportrequest/

DA
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Dave A.

Marketing and Advertising, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Cognito Forms

Trusted product for complex forms

Reviewed 5 years ago

Cognito forms helps us get web-hosted forms up and running quickly without much fuss. If you don't want to do complex conditional logic or branching this is a top contender at a good price point.

Pros

It's fairly easy to get up and running with Cognito Forms. They have a free version that caters for most non-commercial uses. Basic functionality is good and drag and drop form building is easy.

Cons

The UX output is lacking a bit. For example there are no slider field types for values and some of the field type UX are a bit clunky. Latest UX elements and more styling options will make this product fantastic. Conditional logic and calculations could be more intuitive to use.

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Verified reviewer

Accounting, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Cognito Forms

Fantastic

Reviewed 3 years ago
Pros

We use this software to collect all the information we need at our firm to prepare a tax return for our clients, and it is extremely help and versatile for collecting information.

Cons

It is pricier than Google forms, but the functionality of the software is worth it.

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Nuha H.

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Cognito Forms

This program is so easy to use, so simple, and offers you so MUCH for FREE!

Reviewed 6 years ago
Pros

Ease of use, the fact that you can customize your forms anyway you want, it's very easy to set up the forms in your website, and the proactive nature of the customer services reps in the company.

Cons

I have not had any issues with cons with Cognito Forms and I have been more than satisfied with their service so far!

Vendor response

Thank you so much for taking the time to leave us a review! We're glad to hear that you're enjoying Cognito Forms. :)

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Caleb O.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Cognito Forms

Cognito Forms Review

Reviewed 5 years ago

Exporting contents to spreadsheet packages has never been much easier, Cognito forms simply does it for me!

Pros

The builder is very intuitive and comes with a user-friendly interface, I cherish the possibility of embedding forms neatly on my website. It presents great flexibilty and you can customize your forms like a pro without hasles

Cons

I really dont have headaches using the service, but there are room for improvements. Cognito should introduce advanced functionalities as seen in other form builders, so as to increase productivity.

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Verified reviewer

11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cognito Forms

Incredibly easy-to-use form making software

Reviewed 7 years ago

How quickly I was able to test it, create surveys and forms, and have it come out beautifully. I've even shown the software to other clients/partners, who quickly adopted it for their own business. I was even able to rebuild complicated forms from other platforms quickly.

Pros

Cognito forms is the easiest form software I had ever use. I've used Google Forms, Survey Monkey, Sparkcharts, and a dozen other form software for everything from customer support to having my clients/customers submit multi-page homework.

Cons

It doesn't have all the features that other form software have. But the more features, the more boggled down they feel. If you want something fast and easy to use with a decent level of functions, Cognito forms is it. If you want something with hundreds of features - go with something else.

Vendor response

Thank you so much for your feedback! We're glad to hear that you're enjoying Cognito Forms. If there any specific features that you'd like to see, please feel free to submit your ideas and suggestions here: https://www.cognitoforms.com/supportrequest/