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OrderGroove

Ignite your recurring revenue potential with Ordergroove.

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OrderGroove Pricing, Features, Reviews and Alternatives

OrderGroove product overview

What is OrderGroove?

Ordergroove helps innovative brands enable Relationship Commerce (R) – shifting consumer interactions from one-and-done transactions to ongoing, highly profitable relationships – with successful subscription, predictive reorder, and membership experiences.

Key benefits of using OrderGroove

Maximize Subscriber Enrollment:

Opt customers into subscriptions when they add new products to their cart.

Provide customers with special promotions for - enrolling in your subscription program.

A single checkout experience from subscription enrollment to purchase means no friction in the path to purchase and a complete data to track conversions.

Increase Customer Retention:

Empower your customers to modify their subscriptions as their needs change over time through Ordergroove's self-serve portal.

Give your customers the ability to change their subscription, including the ability to swap out SKUs or product variations.

Reward customers for their loyalty with special promotions, like a gift with their purchase or a discount incentive if they order a certain number of times.

Overstock is the biggest reason for customer churn. Predict which customers are at highest risk of churn with Anticipate AI and proactively provide them the option to skip an upcoming order.

Send automated email notifications for key events in the subscription lifecycle, including subscription creation, upcoming order reminders, and failed orders.

Easy-to-use Order Management Tools:

Automatic retries for out-of-stock SKUs without canceling the order.

When a product is discontinued, swamp with a replacement SKU without disruption to the subscription.

Review projections of future orders and assess inventory needs through on-demand forecasting.

Automatic credit card retries whenever a customers' credit card payment fails.

Proactively checks the expiration date of your customers' credit cards before the order is placed to ensure validity.

Maximize Average Order Values:

Ordergroove enables merchants to access strategic promotional capabilities to incentivize subscribers to increase their average order value such as Instant Upsell, Subscribe More, Save More, Free Shipping Thresholds, and SKU Bundling.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Documentation
Live Online

OrderGroove users reviews

Overall rating

5.0

/5

1

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Positive and Easy

Reviewed 4 years ago

Well organized, good customer service

Pros

I like that all the functions are pretty easy to use and understand. It is well organized. I never have any troubles finding what I need.

Cons

I don't like that they automatically sign customers up. I feel it should be a choice and not something a customer has to look out for when placing their order.

OrderGroove FAQs and common questions

OrderGroove has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


OrderGroove supports the following languages:
English


No, OrderGroove does not have an API available.


OrderGroove offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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