Pixpa Reviews

Everything about starting and deploying your website is super easy. The eCommerce section and where you sell your photos for print does get a little confusing though. However, once you figure it out, it's super straightforward

I feel like some of the features have some overlaps with each other. Not that it's a bad thing, but it does take some time to figure out which one you should use. However, their customer service always helps super fast!

Hello Salman! We are very happy to know that Pixpa has been able to meet your needs. We are currently working on adding more help articles and tutorial articles to make the learning curve easier for new users. Thank you for your detailed review. Your feedback is crucial to us in improving our platform and helping us grow! - Mia

Templates design, photo galleries design, simplicity of use, server up time, integrated blogging

I don't think that they are cons, they are just some useful updates need to be done. Just add VSCO and VERO in social icons. Add central management of the photos in one place so the user can have total control of the files.

Hi Efthimis! We're delighted that you discovered Pixpa. We're very happy to know that your experience with Pixpa was 10/10! Nothing makes us happier than seeing our users happy. We are constantly growing as a platform to better adapt to our user's needs and your feedback is crucial for that! Thank you for your review. We are very happy to have you on board! - Team Pixpa

I love the way my website looks. I love the client gallery, ecommerce store, and website builder in one place.

There are a few things i think could really make this site awesome. Allowing users to accept crypto currency in the e-commerce store would be great. In addition please allow us to reorder items in the store manually. Once you save an item it completely throws off the entire order. I love selling art prints but the 3rd party whcc store that allows customers to order prints could use some work. Creating a community of pixpa website experts that can help a person design their pages. The app portion in which you can give to clients needs a lot of work. I would love to see a more powerful form builder that allows me to do more, it feels super limited [SENSITIVE CONTENT]

Hi Linn, Thank you for taking the time to share your review and feedback on Pixpa. Currently, we do not have plans to accept cryptocurrency directly on the user storefronts. We offer Stripe and Paypal for accepting online payments for now. You can reorder items in the store and set a custom order. Please do reach out to the Support team. They will be able to assist you with this. Pixpa continues to evolve and improve every day based on feedback from our users. We will definitely keep your feedback in mind in framing our plans.

First of all...the reason I switched from Shopify to Pixpa was mainly due to price( Pixpa price is perfect, I feel, while Shopify will eat you alive with apps), but then I realized there was way more to love about Pixpa than I initially thought. I really love how easy this is to use, for something who has no coding experience. I was able to make a great website within a week, list my products, and...

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So far I think the only thing I can think of is that when I compare it to Shopify, the checkout process probably could use some tweaking. The other thing is that when people checkout, the confirmation email often either goes to spam, or gives my gmail users a red alert for having "dangerous" content. One other thing that I noticed was that sometimes as I was editing a page, that website builder would crash occasionally, but it wasn't such a big deal to me, considering all the other positives.

Hi Stephanie! We are very happy to know that Pixpa has been able to meet your needs so well. Thank you very much for your detailed review. We are delighted to have you onboard with us! - Team Pixpa

Low monthly fee & EXCELLENT CUSTOMER SUPPORT! Clean and intuitive website management features. Beautiful Client galleries that can be password protected, allow for comments and favourite-ing of images, the ability to sell digital prints directly from the website. Beautiful and ready-to-go templates for website build.

While there are numerous website build templates, additional templates are needed (Pixpa has indicated that they are working on developing more. Using the templates straight up is easy, however, if you wish to customise the templates significantly, it can become a bit challenging to adjust the various features since this is not a drag-and-drop build. However, there are very DETAILED tutorial walkthroughs available in the help section of the management area. In addition, Pixpa has EXCELLENT customer service. I have been able to get feedback real-time using the help chat feature, and have also gotten detailed followup via email within 24 hours.

Hi Lucanus! It's great to know that Pixpa was able to check the boxes for you in terms of pricing, features and customer support. We strive to always make our users happy and content so it's great to hear you had a positive experience. Thank you for your review! - Team Pixpa

This is a plug and play, complete site for photography. Everything you need (and more) is right at your fingertips. Want to create multiple galleries? Check! Want to create galleries within galleries? Check! Want to be alerted of an order? Check! Just want a place to display your artwork? Check! Want to create a blog with photo inserts, etc.? Check! Just about anything you can want to do as a photo studio is right here. Photo templates, SEO, galleries, shopping carts, client-only pages, etc. I looked at NINE possible websites to create the look and feel that I wanted as a studio photographer and artist. NONE compare to Pixpa.

I love most things. I really had to think hard about what I don't like. If anything, I would have to say that the web-building software is COMPLEX. I come from the computer industry and owned computer stores and ISP service. I understand web-building! But there have been times I have had to ask how to do something. The thing is, this isn't really a negative because they ALWAYS answer you questions quickly and with impromptu tutorials showing you how to do things step-by-step!

Hello Ira! Thank you very much for taking the time to leave us such a detailed and kind review! We are very glad to know that Pixpa was able to give you exactly what you needed to create your beautiful website. Nothing makes us happier than seeing our users happy! Customer service is always our first priority and so we are very happy to hear that our Customer Support team was able to promptly and consistently assist you wherever required. Thank you for choosing Pixpa and for taking the time to leave us your feedback! - Mia

Graet range of templates and customisation options Modern looking site Great support

Maybe have more storage included in the subs

Hey Dan! We are very happy to know that you are loving Pixpa. Customer service is something we take very seriously so we are extremely glad to know that our Customer Support team was able to help you with everything you needed. Thank you for your review! - Mia

It is very easy to use and has great customer service. All my queries are answered in a very timely manner, and they are always able to help me. The overall features available are great and I am guilty of not using Pixpa to its full potential. There are also several different tiers of subscription which are perfect for different users with varying needs.

So far, I've had no problems with Pixpa!

Munirih we are very happy to know that Pixpa has left you no room for regrets. Great to see that our platform has been working so well for you in every way - Mia

Pixpa is easy to use and you can create very professional pages by Pixpa. The support team is there all the time and the customer service is top quality. They are ready to help you out with any problem you may have. I just love Pixpa.

I haven't found yet anything to complain. The price is very affordable considering how many functions the Page have. The support team is ready to help you immediately. That's very unique feature.

Thank you for your review! We are happy to hear Pixpa has been working well for your needs. Thank you for choosing us to build your website. - Mia

I like the value for the price, the amount of features, and how easy it is to get a website launched

Changing features and switching between tabs is slow. Changing features can take about 5-10 seconds to apply and this really adds up when designing a look.

Hi Riley! We are delighted to hear that Pixpa could help in making your website-building experience successful. We constantly strive to improve our platform and add more features/upgrades as per the needs of our users. Thank you for your review! - Team Pixpa

The best customer service in website templates! Building the site felt like having a personal assistant on call to help every step of the way. Every question I had was not only answered very quickly but often even solved directly by the PIXPA team. It was like having your own web designer for free! My favorite team to work with!

No cons so far ...and I have been using it for three years!

Hi Eve! 3 years is a long time and we are incredibly happy that you have had such a great experience with us! Its great to know that our Customer Support team was always there to help you with everything you need! We take customer service very seriously. Thank you for leaving us your lovely review! - Mia

First its the customer service. I've worked with this software and I've had issues that they quickly resolved. I feel like I'm actually working with a team. I've built numerous pixpa websites for my friends who need a simple easy to use software to market themselves. To make my response simple.... All of my future websites will be through Pixpa. I'm obsessed with seeing my images on their landing pages.

I've been with Pixpa for a few years. So i've seen the version of the software that made me... let's just say, agitated. lol But they upgrade and made a tweak here and there to make it better for the user so my con is possibly the video hosting. Can I host my videos through Pixpa, instead of a third party? not sure.

Hi Christopher! Thank you for being such a long time supporter of Pixpa! We are delighted to know that Pixpa has been able to meet your needs and requirements. We take customer service very seriously and are very glad that our Customer Support team has been able to assist you wherever needed. We are constantly striving to make our platform better adapted to the needs of our users. Your feedback is an important part of that process. So, thank you very much for leaving us your kind review. - Mia

I've been hesitant building a website because it can get confusing and overwhelming. With Pixpa I was able to contact support staff when I had questions. They always answered quickly and I was able to keep working. Also, they produced little videos to help show me what I needed to do. I couldn't have built a website without their quick help

I haven't come across anything I'm not happy with.

Hi Deborah! We are so glad to here we were able to help you double your clientele and expand your business! How amazing is that! Also glad to know that our Customer Support team were able to look after your every need! Customer service is definitely always our first priority! Thank you for taking the time to leave us a review. - Mia

I like how easy it was to go from nothing to a functional and attractive website. I did the majority of setting up my site in one day. It's easy to get things looking the way you want, especially once you get used to where everything is on their interface. Everything looks great on desktop and mobile - the latter of which is especially good since it gets auto-formatted. If I had to maintain two copies of the site, I never would.

At times it is a bit clunky. You have to upload things several times if you want to use the same photo in multiple places. I also found the drag-and-drop function to behave strangely on Firefox for macOS. And overall, some things in the interface just didn't make sense. But these are all minor compared to the overall experience. I also wish more storage was included for galleries - we all know how cheap storage is these days.

Hi Patrick! We're very happy to hear that Pixpa proved to be an excellent and affordable choice for your needs. We are constantly growing to improve as a platform and better meet the needs of our users. Your feedback is invaluable to us in helping us reach that goal. Thank you very much for taking the time to leave us your review. - Team Pixpa

ease of use, simplicity and efficiency. It is really easy to create and manage your pages, your store. The interface is simple, and the platform is very responsive

as with any platform you have to learn the logic of the tool

Hi Olivier! We are very happy to hear you've had a positive experience. We're glad Pixpa could simplify the website building process for you. That's exactly waht we like to hear! Thanks for taking the time to leave us your valuable feedback! - Team Pixpa

I’ve used so many different website hosts in the past (Squarespace, WordPress, Format) and Pixpa is by far my favorite. It’s the best value and has everything I need to grow my business. I love all the features for photographers, as it comes in handy with my design work. It’s the most user friendly and, overall, delivers a fabulous experience.

Sometimes the drag and drop feature doesn’t drag smoothly but I always get it to work.

Hi Morgan! We are very happy that you chose us as your website builder. Glad to hear that Pixpa proved to be an excellent choice for your needs. Thank you very much for taking the time to leave us your review. - Team Pixpa

I love that Pixpa had all the features I was looking for in a website host. Not having to have a handful of subscriptions to multiple places was what I was desperate to find and I am so glad I have discovered it! The team is top notch with communication and are always there to help me with any question I might have!

I would love to see the program have some more custom tools geared towards a photography business, for services I would love to see a deposit/retainer and tip option.

Hello Stacey! We are very happy to hear that Pixpa has been able to meet your needs and requirements. We are glad that our Customer Support team was able to help you out and answer your queries whenever needed. We take customer service very seriously. Thank you for taking the time to leave us your valuable feedback and suggestions. We are constantly working to make our platform better adapted to the needs of our users and your feedback is an important part of that process! - Mia

Templates, shopping experience, integrations, pricing, customization, and SEO tools and options.

Pixpa doesn't appear to make their branding options clear. Or at least I wasn't aware of any info/options available to me. I had to ask that Pixpa branding and link-outs be removed from my site. It was do immediately, with no issue, but I would rather the default be no branding OR that you give me complete control over that portion.

We are also glad to have you with us Jerrold! Happy to hear Pixpa has been working well for your needs. Thank you for leaving this wonderful review! - Mia

Pixpa is very similar (very similar!) to SquareSpace but at a lower cost. There are some interface differences between the two and some things are better on SquareSpace and some are better on Pixpa. For me, I like how picture size is controlled with dragging a handle on the picture, rather than SquareSpace's very clunky spacers.

Sometimes it is not too clear where to make a setting or adjustment. Pixpa seems to put settings all over the place. But you get used to it. Also, there are sometimes that there seems to be some extra space that I cannot seem to get rid of. I am sure I am missing a setting somewhere, but that goes back to my first point.

Hi Don! We are very happy to know that you have had a positive experience with Pixpa. Good to hear that our customer support team was able to help you out promptly whenever needed. Customer service is always our prime focus. We are currently working on adding more help articles and tutorial videos to make the learning curve easier for our new users. Your feedback is very important to us in helping us grow. We are striving to make our platform better adapted to our users' needs and requirements. Thank you for leaving us your review, your feedback is very valuable to us. - Mia

In addition to increased functionality from my previous host and substantially reduced cost (close to 60%!), Pixpa displays my galleries in a most pleasing and dynamic manner. There are numerous options for design elements and if you happen to choose one style that you soon become tired of, with a click you’re back to your original choice. The team behind Pixpa has obviously spent plenty of time in enabling photographers to implement a design layout that suits their specific needs.

It took a while to become familiar with the GUI in the studio builder, but it was just a matter of time working with the tools and I was up and running. Also, management was prompt and helpful with my requests.

Hi Cameron! We're very happy to know that your experience with Pixpa was 10/10! Nothing makes us happier than seeing our users' happy. Thank you for your reveiw! - Team Pixpa

Templates and site editing Lots of Storage

Needs integration with more payment services and print labs

Hello Freddie! We're happy to know that you found Pixpa to be a great platform and suited to your needs. Thank you very much for your feedback. We constantly strive to improve our platform and add more features and upgrades as per the needs of our users. Your feedback is important in helping us achieve that. - Team Pixpa

I've tried both Wix and Pixpa and chose to remain with Pipxa because it's simpler for me to set up than their rival Wix. Another thing that amazed me was how quickly their customer support responded and always took care of the majority of my problems. Unlike rivals that take a long time to resolve issues and deploy AI system replies that are BS. That's the major reason I continue to support them today!

Lack of features for video contents (can only embed from Youtube) I hope they allow user to upload video to their own server? Maybe in the future!

I needed a simple professional set up. I found it. I also loved that it doesn't kill my wallet. I am a seasonal photographer so sometimes my website just sits. Its nice to know when I am not working I am not spending tons of money. It also is easy to use the preset templates. Which is great cause I really am not a computer person.

I am still not understanding to customize or use more advanced options. But not really a con because its something I know I need to work on.

Hi Rachel! Thank you for your review. We are glad that you have found Pixpa to be helpful for your needs. Please check out our help site for detailed guides and tutorials. We are currently working on adding more help articles and tutorial videos to make the learning curve easier. Also don't hesitate to contact our Customer Support team for anything you need. Customer service is always our first priority at Pixpa. - Mia

Sometimes you need to do something outside the template. And without HTML it is problematic. But technical support quickly prompts and corrects the code for you.Fiction! It remains only to work as a photographer, and not to study the code.Customers love custom galleries.Good mobile optimization with useful settings.

- Can't delete a mailing list. Come on, guys! - For downloading a complete gallery, a user's email is necessary. I prefer not to collect emails, but I have no choice

Hi Yulia! We're very happy to know your experience with Pixpa has been a positive one. Please reach out to our Customer Support team for any queries you have with your website. We always keep our users first! Thank you for your kind review. - Team Pixpa

Lots of features included in the normal subscription (customer galleries, android application, templates, ...).

The UI could be sometimes confusing with a lot of possibities.

Hello Marc! We are happy to know you have had a good experience with Pixpa so far. Thank you for taking the time to leave us a review. -Mia