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Kartra Logo

Kartra, the all-in-one business platform

Kartra Reviews

Overall rating

4.5

/5

163

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.44/10

Reviews by rating

Suggested alternatives

engagebay-marketing
marketo-lead-management
hubspot-marketing

Pros and cons

Even with my grumblings above, I am very satisfied with Kartra, especially considering its competition. I truly believe it's the best value with regard to functionality and ease of use, hands down.
My experience has simply been very good because of its ease in handling and the completeness of its elements.
Email delivery seems pretty good. Kartra keeps up with all my creative ideas for my business, it's my entrepreneurial wings.
The lack of integration with other products, no quiz, the extra charge for bandwidth, the lack of customer service. It takes way too long to hear back.
It's very difficult to navigate. The UI is very poor and unintuitive.
This affects the heart of our business at a very bad time.
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163 reviews

Recommended

TJ
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Tracy J.

President/CEO

Entertainment, 1-10 employees

Review source

Overall Rating

Kartra has revolutionized my businesses

Reviewed 2 years ago

Transcript

Tracy: My name is Tracy. I'm the president and chief executive officer of my company. It's a small business...

Vendor response

Thank you so much for taking the time to share your experience with us Tracy! We're thrilled to hear that you found our platform to be an excellent all-in-one solution after exploring various alternatives. It's fantastic to know that you've enjoyed the support you received and that you appreciate the ease and design capabilities of our page designer. Your feedback means the world to us, and we're delighted to have you as part of our Kartra community.

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Amanda V.

Internet Entrepreneur

E-Learning, self-employed

Review source

Overall Rating

KARTRA Saved My Online Business!

Reviewed 4 years ago

Transcript

Amanda: Hi, I'm Amanda. I'm a passive income coach and I would honestly give Kartra a five star rating....

JD
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Joane D.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not for me!

Reviewed a year ago

I did not have the greatest experience with Kartra at all... their system was backwards and cluncky and their customer support was non existent. I had reached out to them for weeks without a response and then after I disputed their charges on my credit card, then finally someone reached out to ask me ask me to drop the dispute as they were going to offer me a full refund. I found it super expensive for what you get and the lack of customer support.

Pros

I like the "all-in-one" solution so that I didn't have to try to piece a bunch of other tools together through Zapier.

Cons

Initially, I was so excited about Kartra, and then the more I used it the more I disliked it. It was super clunky to design in. Funnels were difficult to create as everything worked backwards. And the customer support was horrible!

Vendor response

Thank you for sharing your experience. We're sorry to hear about the challenges you encountered with Kartra. Your feedback is important, and we appreciate your honesty. Please know that we are actively listening and are committed to making improvements based on your insights.

MT
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Marek T.

Financial Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Kartra Review

Reviewed a year ago

My overall experience with Kartra was highly positive. It transformed the way I approached my online business by offering an integrated solution for marketing and sales. The platform's features were robust, and its customer support was responsive and helpful. Kartra helped me streamline my processes, automate tasks, and ultimately drive better results for my business.

Pros

One of the things I liked most about Kartra was its all-in-one platform that encompassed various marketing and business tools. The ability to create and manage sales funnels, email marketing campaigns, membership sites, and even conduct webinars all within one platform was incredibly convenient. It saved me time and allowed me to have a comprehensive view of my marketing efforts.

Cons

One aspect I liked least about Kartra was the learning curve associated with its advanced features. While the platform offered a wide range of powerful tools, it took some time to fully grasp and utilize all of its functionalities effectively. Additionally, the pricing structure, although reasonable for the value provided, may be a drawback for some users.

Vendor response

Thank you for sharing your insights on Kartra! We're thrilled you found our all-in-one platform convenient and versatile. We appreciate your feedback on the learning curve; we're continuously working to improve user experience. Your input on pricing is noted, we strive to offer compelling value and we hope our dedication to adding more innovative features and customer support adds unmatched value.

CE
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Chris E.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Marketing success is guaranteed with Kartra

Reviewed 2 years ago

I have enjoyed using Kartra over the past couple of weeks. We're building more campaigns than we ever have in the shortest period of time. The cost is insignificant compared to the time savings and capabilities provided with Kartra.

Pros

Kartras done for you campaigns are brilliant. With one click you can install a completely done-for-you campaign that only needs your finishing content changes. This has helped us get our marketing campaigns up and running in half the time. It has also cut down on the learning curve of using Kartra.

Cons

We would like to see more integration options either from Kartra or third party developers.

BI
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Ba I.

Professional Training & Coaching, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The #1 software for email marketing and automation I've used.

Reviewed 2 years ago

Overall, my experience with Kartra has been overwhelming positive. They have great customer service, quick to respond to questions, an awesome library of help articles with walk-thru videos and the system is constantly improving to offer more features and solutions for a growing business.

Pros

The features of Kartra are ever growing and they provide a host of customizable templates and pages to use to create everything from a website, to a sales funnel to lead capture and generation.

Cons

At $99/m for the Starter plan, the software can be a little pricy for a new company, but worth it if you can defer the cost from other products to have a all-in-one solution.

Vendor response

Thank you for your glowing review! We're thrilled to hear that Kartra has become your go-to software for email marketing and automation. We're continuously working to improve our platform and provide the best experience for our users. Your feedback is invaluable to us, and we're delighted that you find our customer service and support helpful. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help you succeed!

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Bernadette G.

Graphic Design, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Settled with Kartra

Reviewed 2 years ago

I like how streamlined Kartra is. They now have the campaigns function which allows you to customize your campaigns by editing a pre-existing templates.

Pros

What I like most about Kartra is that it is a complete online software that allows us to market to our existing list.

Cons

It took time before they rolled out the quiz/survey function and even then, it is not yet very refined as we hoped it would be.

AA
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Amanda A.

E-Learning, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I Almost Gave Up Building My Online Business ... Until I Found Kartra

Reviewed 3 years ago

Honestly just forever grateful to them for giving me something that actually works and doesn't make me want to pull all my hair out!

Pros

I absolutely love that it's an all-in-one online business platform that has almost everything you need to run your online business from building webpages, to processing payments, to hosting your products and membership sites, to managing affiliates, a helpdesk, quiz and survey features and so much more. Everything talks to each other and you no longer need to duct tape all the different parts of your business together.

Cons

It is a little slow but they are gotten better and better over the years that I've been using it and it's actually quite good now.

PP
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Patricia P.

Professional Training & Coaching, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Kartra is simply the best

Reviewed 3 years ago

Not only do I set up, host and market my online courses; I use it for my digital appearance and with all the statistics and analytics I know immediately if, how or where to tweak a campaign. Client communication is made easy....

Pros

I do not need any other software to host or market my online courses. Everything ties together. So much time and money saved!

Cons

It has a little bit of a learning curve at the beginning. But when you are willing to dive in, you pretty fast get the clue since there are awesome tutorials and amazing support!

TT
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Twanna T.

Professional Training & Coaching, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Perfect resource for online business

Reviewed 3 years ago

I enjoy using the platform. The more that I use it and plays around with all the features.

Pros

After trying several CRM and course platforms Kartra quickly became my choice because of all the functionality it offers. All in one!

Cons

It is certainly a learning curve. I eventually had to hire one of their experts in order to implement my course on the platform.

HV
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Harsha V.

Information Technology and Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Best platform for marketing in all aspects of business through online

Reviewed 3 years ago

It was the only one platform and the best for my current online business. Developing features along with the customer support is great.

Pros

Advanced feature available in this platform helps and it attracts the other viewers and the complete business management can be done. The training tutorials along with the videos with a great support is available.

Cons

At initial stage it is quite complicated to learn the features it consumes little more time. And also this particular platform is quite expensive. The interface can be improved show that it will be helpful for the business start the online business.

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Verified reviewer

Online Media, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Packed with features but Kartra isn't for everyone

Reviewed 4 years ago

I have been working with Kartra for more than 18 months on nearly daily basis. It was a learning curve in the beginning but after a week or two I had a good grip of what was possible to create. I still believe Kartra is a great system IF you make use for all the goodies that are built in. If you are interested in learning how Kartra can make your business prosper, it will be well worth the money and the effort. But do not think that Kartra is like a magic lamp. You can not just pay for it, rub it for a while and expect that it will make you a fortune. You have to invest in yourself or hire someone to do it for you. I recommend you to try and see for yourself what you think and how it could work for you and your business. I wish you the best of luck.

Pros

All-in-one system with website (?), funnels, automations and email marketing

Cons

After more than 18 months with Kartra I still haven't come to turn with Kartras Page Builder. For me it's a very slow process to create the look and feel I would like to achive. I have been working with many other page builders and might be spoiled (?) with the possibility to make the page content almost pixel perfect. I love (LOVE!!!) the possibility to make automations, build email sequences, track leads and their behavior on sites but if the way to create content to show the leads there is no need to have super great automations in the background.

Vendor response

Thank you for sharing your detailed experience with Kartra. We're glad to hear that you've found value in its features, particularly in automations and email sequences. Your insights are invaluable as we continuously work to enhance our platform. We're committed to providing comprehensive support and resources to help users leverage Kartra effectively for their businesses.

OB
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Octavia B.

E-Learning, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One-stop tool for almost everything

Reviewed 4 years ago
Pros

the sequence-builder for automation is clear and easy to use. I love the web page templates and the page builder is pretty fast and easy to learn. email delivery seems pretty good. Kartra keeps up with all my creative ideas for my business, it's my entrepreneurial wings!

Cons

too many clicks, especially in product setup. can't navigate to a specific part of product to edit, have to go thru all the pages. the screen re-building everytime you move something on the sequence builder. better usability would be so wonderful. a shopping cart would come in handy to make more functional funnels. I'm using ClickFunnels for that, and fulfillment via Kartra

PR
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Pablo R.

Professional Training & Coaching, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best thing that happened to small businesses

Reviewed 4 years ago

Overall, I love Kartra. The thing that I love the most is that I can literally run my whole business from it. I don't need to use any other program. I love the fact that it even has great royalty free pictures that I can use for my pages. I highly recommend it and think it's better than Infusionsoft or Clickfunnels (yea I said it!).

Pros

I love the fact that it literally does everything from lead capture, payment processing, pre-written emails, campaigns. I love it all. It's been the biggest contributor to my business's success. Without it, running a business by myself would be really difficult.

Cons

I would love if on the sales pages there were prompts of what to write instead of filler copy. Those prompts are currently in some of the squeeze pages but I would love to see them on the sales pages. Also, it would be great if it had a photo editing feature within the software. Something similar to a photoshop.

JE
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Jacque E.

Financial Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Beginner or Advanced... You'll love Kartra.

Reviewed 4 years ago

Kartra allows use to develop expert digital marketing campaigns with beginner knowledge.

Pros

Kartra is the best all-in-one solution for digital marketers. Having option forms, landing pages, automations, tagging, email sequences, products, membership areas and more all in one system means they talk to each other without external integrations. This saves me the headache of keeping track of so many web apps.

Cons

Some features found in other web apps are still being developed in Kartra. However, they release new features all the time, so it is worth sticking around.

CM
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Cosmin M.

Sports, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exactly what I've been looking for!

Reviewed 4 years ago

Kartra has been making very easy to build a membership website, along with all the marketing needs: landing page, checkout forms, opt-ins, customer management. Instead of using Wordpress and dealing with many plugins to keep a website going, Kartra offers a seamless platform for every marketing and technical needs.

Pros

It is an all-in-one platform that really makes my business so much easier: landing pages, checkout forms, customer experience, membership management... It all flows in on place.

Cons

I wish the membership systems would be a lot more versatile, and the customer support a lot faster. The latter is super friendly but it takes a day to get an answer back.

RH
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Robert H.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Great product - which appears to have lost customer focus and eroded its support function.

Reviewed 4 years ago

We came into this product with enormous goodwill for the [SENSITIVE CONTENT HIDDEN]and what he was committed to. Since his passing - it appears as if things have changed radically - in a direction that is not good. We're actively considering whether Kartra deserves our continued business. We have noticed that other leaders in digital marketing, who were early and enthusiastic Kartra advocates are now using other platforms. At least one such has told us that his experience with the decline in customer service is a reason why he's moving on. Now, today Kartra has informed us that they are going to start charging us more. That's the straw...

Pros

We love the fact that e-mail, webpages, shopping cart, video hosting & membership are all tightly integrated. No one has done a better job of this - but some are trying.

Cons

No problem with the software - but a very big problem with the customer support function which has recently deteriorated very significantly. Previously, we got quick, useful replies where the support provider actually went to the account, looked at the problem, verified it and provided video showing how to fix it. Now - numerous tickets on the same issue go unheeded because the responses are posted...

rC
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roe C.

Professional Training & Coaching, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Making Business Easier

Reviewed 4 years ago

It's been very simple to learn and use allowing me to save from hiring out services for small jobs, now I am able to leave that for larger projects. I love the analytics features too.

Pros

is the all in one feature. I love having a one stop shop platform

Cons

When constructing an email and pages, I have lost my work more often than I like. It doesnt' save my work automatically (I had this feature in my last provider). emails dont' have an undo button

BD
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Brittany D.

Professional Training & Coaching, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Kartra is a life saver!!

Reviewed 4 years ago
Pros

I absolutely love the fact that almost everything is in one place. I moved from 5 different software tools into Kartra and was able to save myself $250 per month in software but then probably another 20 hours of time trying to connect all the tools together to work. Now I have 1 place to go and I can build the tech pieces of a simple funnel in under an hour!!

Cons

The builders within the software are not the greatest. I feel that they are slow and clunky. There needs to be a way to save your brand/style guidelines so that you do not have to change the font and color on EVERY SINGLE thing. When you copy and paste text into the page or email builder, it should use the same font that was saved in the template. The Course/membership builder is the same. I would...

KM
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Kleo M.

E-Learning, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best investment we made for our business

Reviewed 4 years ago

Building membership sites, courses are a breeze. Wonderful having everything in one place for us to access.

Pros

So easy and step-by-step to use, especially when you're not very technical. We got rid of 4 different types of software that we were trying to juggle and replaced them all with only 1... Kartra.

Cons

Live webinar function. And a more detailed and advanced course to help beginners understand the processes. Faster importing of lists.

DL
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Dan L.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Complete Turnkey Solution for online businesses

Reviewed 4 years ago

After discovering Kartra, we got rid of infusionsoft, Acuity Scheduling, Wistia video hosting, Clickcunnels and Payfunnels. We have migrated all of our clients to Kartra as well.

Pros

Everything is under one roof, from video hosting to websites, calendar bookings, email sequencing and so much more.

Cons

Support is strictly via email and can take 24+ hours to get a response.

JG
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Jacqui G.

Mental Health Care, self-employed

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Constantly impressed

Reviewed 4 years ago

I find the more that I use Kartra, the more benefits I find and thought I look forward to passing much of the admin side of my business over to someone else soon, I also know it will be easy for them to learn how to use it.

Pros

I have found everything intuitive and easy to use, I recommend others looking for this type of software to come and use it. Whenever I have had technical issues or have been unsure of the functionality I have always had an answer.

Cons

There are some programmes that at present don't speak with Kartra that leas me to using some longer administrative processes, but this hassle is outweighed by the other benefits, the cost saving of using similar features elsewhere and the communication from the team.

JP
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Jane P.

Consumer Services, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Great and Incredibly Frustrating at the Same Time!

Reviewed 4 years ago

I have created my website and sales pages with relative ease. Again, love that all is in one place just don't like how inefficient it is to create things. Walking through everything step by step all the time just to make one simple edit is frustrating.

Pros

What I like most about this software is the ability to house most everything I need in one place. Making internal connections is easy and I like one spot to go for everything.

Cons

What I like the least is how tedious Kartra is. On a daily basis, we have to jump through hoop after hoop to do everything. There appear to be not shortcuts for anything to speed the process along. We sit waiting after every single step and waste significant more time doing daily work than we ever did with Infusionsoft, now Keap. It makes my CEO absolutely nuts as efficiency is very important to her. It is not very efficient.

Vendor response

Thank you for sharing your experience with Kartra. We're pleased to hear that you appreciate the platform's ability to centralize your business operations. However, we understand your frustration with the level of tedium and inefficiency you've encountered. Your feedback regarding the need for more streamlined processes is invaluable to us, and we're continuously working to improve user experience and efficiency. If you have any specific suggestions or areas where you believe we could enhance our platform, please don't hesitate to reach out. We're committed to addressing your concerns and ensuring a smoother experience for you and your team.

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Verified reviewer

Marketing and Advertising, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Highly Recommend This All In One Marketing Solution

Reviewed 5 years ago
Pros

I love that it's all in one and I've saved so much money cancelling all the different subscriptions that I have. It's so fast to set up a whole funnel and their system works well (emails get delivered, etc.). I also love their high converting templates for landing pages.

Cons

If you are used to something like Thinkific or Teachable then the CRM section will disappoint you. It's very basic. It can be overwhelming to learn how to use it but once you do, it's so powerful.

SM
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Sean M.

Professional Training & Coaching, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Speaking from the Stage is different then Speaking from a Landing page!

Reviewed 5 years ago

I think it's awesome.

Pros

The trainings and the tips and tricks, all the content and the Facebook group all have helped me learn what I can do and what I need to do to build my business. I can now explain clearly what I want to a freelance if I choose to get some additional help..

Cons

Still lots to learn.. mostly plug and play... when I want to 'advance'.. .take a bit more learning for me.

PS
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Paul S.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good for some uses but has some ballbreaker shortcomings for me.

Reviewed 5 years ago

kartra saves me time. Once I have built some sales funnels they are repeatable and their success (or not) is measurable. Kartra provides me with actionable data that is easily and quickly accessible so I'm basing my decisions on real time accurate data. And I can set it up so that I am making money while I sleep

Pros

Has many functions on the one platform. I could use my own domains and favicons. There were some templates to use and the webinar help sessions we useful. It provides realtime actionable data to make good decisions.

Cons

Customers cannot select multiple items of a product in one purchase transaction on a specific date when they want to join one session once that already has others in that session. For a tourist who has a family of 4 people they cant buy 4 tickets and they cant specify that they want to go on a tour that already has people booked on it but there is available space for them. And they cant book for the one tour once.

Vendor response

Thank you for sharing your experience with Kartra. We're glad to hear it's been helpful, but we're sorry for any limitations you've encountered. We're constantly improving and would love another chance to meet your needs. Feel free to reach out if you have any questions or suggestions.

GS
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Guy S.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's the "Full Monty" of Software Tools

Reviewed 5 years ago

It's helped me streamline my "Rock the Tech" Coaching business into something that is manageable and contained on one platform... Kartra allows me to run a 6, 7, and 8 Figure business by myself, and appear as if I'm a Fortune 5 Company... I have been running with "bubble gum and bailing wire" for the last few years, and NOW I'm ONLY using Kartra as my "Main" go to software for my business -

Pros

It really does Everything, that's WHY I said it's the "Full Monty" of Software Tools...I was spending well over $1K per Month on Dedicated Server Hosting, a Dedicated Email Server, WordPress Membership Websites, GetResponse, SendGrid SMTP Service, and the list goes on and on... I'm saving over $800 Per Month by moving to Karta AND I'm not concerned about Hackers breaking into my WordPress Memberships or Members NOT getting their login credentials... Kartra is TOP Shelf!

Cons

I would be GREAT to have a Done-for-You Membership Campaign...I really can't think of anything else that I would want... Agency would be fantastic for my customers too, and I know this is in the works...Can we speed the deployment UP?