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Shopify vs Ecwid Comparison

Overview

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Start selling in minutes. Ecwid provides freelancers and small businesses a quick way of setting up an online store and shopping...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$15/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,181

1,092

208

45

36

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

321

131

19

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I appreciate the detail given for each order and there are also great functions like discount codes which makes using the website very useful. The layout, while basic, helps make navigating simple.
Their customer service is excellent. As with any company, it isn't perfect, but they do their best to satisfy and make sure customers are happy with their product and their service.
While I had heard great things about Shopify and was excited about all the customizations it was very difficult to set up and I ended up closing my account after my free trial expired.

Pros

It was easy to implement on my website, was secure, and provided an easy and pleasant transaction for both the customer and my side.
It has great and easy to use features and i like that they have a free plan to start with.
Ecwid helps me make money online with little effort on my part. I love the user-friendliness, compatibility with my site, and great customer support.

Cons

Customer service was terrible, they offered a CSV upload which was useless to me, or offered to uplaod my items for me, and charge me a crazy amount of money for the service.
Shopify is paid and when it updates itself it gives some sort of errors in the online store and finding the error is a difficult task.
The premium charges are a slight turnoff due to the monthly charges. Smaller stores will have to look over their shoulders to make sure that they make enough to cover the monthly Shopify charges.

Cons

I haven't identified any major flaws as yet. There was only one thing that I found so difficult that I gave up and that was connecting my store to eBay and Amazon.
The only negative I might say about Ecwid is that there can be some restrictions when trying to integrate your sales channels into Facebook and Instagram.
M having trouble linking up my ecwid store to Facebook and Instagram.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features52
  • API
  • Activity Dashboard
  • Activity Management
  • Advertising Management
  • Automated Sales
  • Automatic Notifications
  • Content Library
  • Content Management
  • Credit Card Integration
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Gift Card System
  • Image Library
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Order Confirmation
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI DSS Compliance
  • POS
  • Product Catalog
  • Product Data Management
  • Ratings & Reviews
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Orders
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Third Party Integration
  • Visual Analytics
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features14
  • API
  • Activity Dashboard
  • Activity Management
  • Advertising Management
  • Automated Sales
  • Automatic Notifications
  • Content Library
  • Content Management
  • Credit Card Integration
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Gift Card System
  • Image Library
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Order Confirmation
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI DSS Compliance
  • POS
  • Product Catalog
  • Product Data Management
  • Ratings & Reviews
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Orders
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Third Party Integration
  • Visual Analytics
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations803
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations72
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Shopify

User friendly ecommerce platform

Reviewed 2 years ago
Pros

The support is excellent. It is easy to use and has a low learning curve. Since it's prehosted users doesn't have to worry a out hosting and SSL

Cons

Too expensive compare to woocommerce and ecwid

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Shopify

Manage your business with EASE!

Reviewed 4 years ago

Shopify has been the easiest and most convenient online store platform I've used to date - it has easily replaced VirtueMart, Ecwid and Square and greatly simplified things for me. It now takes a fraction of the time, for myself and my clients, to set up and complete transactions and browse my online store. It's powerful - I've kept all the functionality of my previous online stores (and gained some new ones) - and support is always efficient and friendly. I've been recommending it to most of the small business owners (like myself) that I meet or know, and am looking forward to expanding my wholesale business with ease.

Pros

Stable, easy to use, good value for money, savings on shipping with Canada Post, POS.

Cons

Unable to split payments across different payment methods.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ecwid

East to Use e-commerce solution

Reviewed 4 years ago

Ecwid is a great e-commerce solution for small business owners who wish to focus on selling their products, not troubleshooting IT. It is one of the easiest e-commerce platform to set up. Highly recommended for beginners.

Pros

Easy to Use, can sell on your own site quickly.

Cons

Lacking some newer functions found in Shopify or Magento.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend8/10

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Ecwid

better for multilingual use than shopify

Reviewed 2 years ago
Pros

I love the multilingual functionality, especially when compared to Shopify

Cons

This is definitely best for a small or medium sized business, rather than a large one.. So if you are planning on growing significantly, you will have to switch over eventually.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ecwid

Win to be known

Reviewed 2 years ago

We can offer a cheaper alternative to shopify yet compromising the quality.

Pros

Very intuitive and provide good marketing tools.

Cons

The only downfall is that I am in Canada, and them in Russia, which make the Customer Service a little bit out of time zome.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend9/10

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Ecwid

Embeddable Ecommerce Site

Reviewed 2 years ago
Pros

Loved being able to embed my shopping cart anywhere I want and a drag and drop cart is a nifty feature

Cons

Wish it had plugins like shopify does so integrations are easier. Countdowns and things like that would be a cool addition

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend5/10

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Ecwid

Just use Shopify

Reviewed 2 years ago
Pros

Ecwid is getting better at what they offer. They had a great customer support and it will help you get what you need.

Cons

They don't have the budget or support that shopify and others have. So they are not able to offer you as much.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ecwid

Simple, useful and powerful, the best for E-commerce.

Reviewed 2 years ago

One of the things that constantly worried us was the integration with our header site, with Ecwid we have successfully and in record time, integrate without difficulty or additional payments what our store needed. Besides, we get a complete platform to enhance our products to other business niches, participating in social networks with the full support they put at their disposal. Another solution,...

Pros

One of the things that I like most, is the simplicity that they offer to all their clients, it is one of those platforms that allow you to venture into e-commerce, without the worry of going through long training processes, it is as simple as register and start uploading all the products you have available to the platform. It is a platform that does not abandon you in the sales process, on the contrary,...

Cons

I have been using Shopify for years, and I can say with responsibility, that Ecwid is the rival that in a short time will give a surprise to the world of E-commerce, I have no negative aspects to identify so far, on the contrary, it is simpler and more intuitive than its Shopify, a platform that causes a lot of headaches for many reasons.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ecwid

Great for small business

Reviewed 4 years ago

I've been using ecwid for a year and a half; it suits my small business needs and I'm happy with the features. Two features I would like to see added are more partnership with shipping services (I use ShippingEasy which integrates well) but not many of the other services integrate with Ecwid so that could be a problem for some people. I also would like to see ecwid offer shipping services for different size boxes - 99% of my shipments are the same size but for the other products I had to get creative to incorporate the shipping costs.

Pros

It's easy to use, and integrates with ShippingEasy for easy shipments.

Cons

It's small compared to shopify which means not all add-ins integrate well. I also would like to see ecwid to allow multiple shipping locations in Canada and USA

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend7/10

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Ecwid

A solid alternative to spotify - can easily plug it into any website.

Reviewed 2 years ago

A solid solution to creating e-commerce platforms. I've sold my own club's merch using Ecwid and am pleasantly surprised with the results. Would definitely reccomend as an alternative to Shopify.

Pros

Very easy to master the interface. Relatively straightforward to plug in your merchandise into a website if your choosing. The stores are very responsive. Also works seamlessly with social media. Their onboarding checklist helps new users integrate themselves into ecwid quickly. The pricing is very fair, and free for smaller sellers.

Cons

Phone support costs far too much, there is no alternative than to use it from my laptop. SEO support is integral, and it costs a bit.

Overall Rating
  • Value for money
  • Ease of use
  • Features