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TargetBay vs ReputationStacker Comparison (2026)

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TargetBay logo

TargetBay

ReputationStacker logo

ReputationStacker

Overview

TargetBay is an eCommerce personalization tool that performs customer behavioral analysis in order to engage & target customers, and encourage repeat visits

ReputationStacker helps businesses manage their online reputation by generating more reviews, monitoring feedback, and turning insights into action. Built to scale, it’s perfect for multi-location businesses looking to protect and grow their brand.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

20

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

63

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

77

5

4

3

2

1

68

9

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.9

59

5

4

3

2

1

56

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

“Their automation tools and customizable widgets really elevated our review strategy.”
BF

Brad F.

VP Marketing and Operations

“We saw a noticeable increase in customer engagement and trust after implementing their review service on our site.”
BF

Brad F.

VP Marketing and Operations

“They contact us to make sure we are taking full advantage of the tools.”
JL

Jeremy L.

Operations

Pros

“Everyone has been very happy with it - marketing likes the reviews and improved search rankings, operations likes the data and location comparison, managers like the auto-review replies and follow-up functions.”
PB

Phil B.

Vice President, Marketing

“A big added bonus that I didn't expect is how it also collects client feedback in addition to getting new reviews, and then it applies sentiment analysis so we can objectively compare locations to each other and use it to improve the client experience incrementally.”
DS

Daniel S.

Brand Manager

“We can assign team members to follow up using the follow up feature, and they can mark whether or not they followed up and what happened.”
CS

Courtney S.

Paid Media Specialist

Cons

“We were never up to date on what was needed, and the white glove support has been worth the cost.”
JL

Jeremy L.

Operations

“Building emails is slightly difficult.”
LB

Lisa B.

Director of Marketing and Brand Communications

“At times, navigating through the platform can feel less intuitive than some of its competitors.”
SM

Sean M.

President

Cons

“We tried some of the bigger legacy reputation management software at a few of our locations but the pricing and unused features didn't make sense so we switched to ReputationStacker and rolled it out company-wide.”
PB

Phil B.

Vice President, Marketing

“Our client management system has a review request feature to it, but we stopped using it because it didn't perform nearly as well as Reputationstacker does because it doesn't follow up with our clients automatically and make it as easy for them to write a review as Reputationstacker does.”
MC

Mike C.

Manager

“Before using this system requesting reviews and tracking them wasn't handled consistently.”
JH

Justin H.

Marketing Specialist

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features29
  • 360 Degree Feedback
  • AI Copilot
  • AI Text Generation
  • AI Text Summarization
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Adaptive Learning
  • Alerts/Notifications
  • Anonymous Feedback
  • Authentication
  • Automated Responses
  • Autonomous Task Execution
  • Badges
  • Brand Design Consistency
  • Brand Management
  • CRM
  • CRM Integration
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Community Q&A
  • Competitive Analysis
  • Competitive Intelligence
  • Conditional Logic
  • Contact Management
  • Content
  • Corporate Reporting
  • Cross-system Integration
  • Custom Reports and Dashboards
  • Customer Advocacy
  • Customer Experience Management
  • Customer Feedback
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Service
  • Customer Service Channels
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Decision Making
  • Device Responsiveness
  • Drag & Drop
  • E-Commerce
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Advocacy
  • Employee Performance
  • Engagement
  • Engagement Tracking
  • Feedback Aggregation
  • Feedback Collection
  • Feedback Management
  • GPS
  • Generative AI
  • Hashtag Tracking
  • Incentives
  • Insights
  • Keyword Tracking
  • Legal Agreements
  • List Management
  • Loyalty Program
  • Marketing
  • Mass Texting
  • Mobile Survey
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multi-step Planning
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • NPS/CSAT Scoring
  • Natural Language Interaction
  • Negative Feedback Management
  • Online Reviews
  • Performance Metrics
  • Personalization
  • Predictive Analytics
  • Proactive Assistance
  • Product Recommendations
  • Promotions Management
  • Pulse Surveys
  • Purchasing & Receiving
  • Question Branching
  • Question Library
  • Ratings/Reviews
  • Real-Time Action
  • Real-Time Analysis
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Types
  • Retail
  • Review Badge Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • Reviewer Validation
  • Reviews Management
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Sampling
  • Scoring
  • Search/Filter
  • Security
  • Segmentation
  • Sentiment Analysis
  • Shopping Cart
  • Social Media
  • Social Media Integration
  • Social Networks Monitoring
  • Social Promotion
  • Social Sharing
  • Subscriber Management
  • Survey Deployment
  • Survey/Poll Management
  • Surveys
  • Surveys & Feedback
  • Syndication
  • Tagging
  • Team Workflow
  • Template Management
  • Templates
  • Text Analysis
  • Text Fields
  • Thematic Analysis
  • Third-Party Integrations
  • Trend Analysis
  • Trigger Alerts
  • Visual Analytics
  • Website Integration
  • White Label
  • Widgets
  • Workflow Automation
  • eCommerce Management
  • Total features143
  • 360 Degree Feedback
  • AI Copilot
  • AI Text Generation
  • AI Text Summarization
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Adaptive Learning
  • Alerts/Notifications
  • Anonymous Feedback
  • Authentication
  • Automated Responses
  • Autonomous Task Execution
  • Badges
  • Brand Design Consistency
  • Brand Management
  • CRM
  • CRM Integration
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Community Q&A
  • Competitive Analysis
  • Competitive Intelligence
  • Conditional Logic
  • Contact Management
  • Content
  • Corporate Reporting
  • Cross-system Integration
  • Custom Reports and Dashboards
  • Customer Advocacy
  • Customer Experience Management
  • Customer Feedback
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Service
  • Customer Service Channels
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Decision Making
  • Device Responsiveness
  • Drag & Drop
  • E-Commerce
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Advocacy
  • Employee Performance
  • Engagement
  • Engagement Tracking
  • Feedback Aggregation
  • Feedback Collection
  • Feedback Management
  • GPS
  • Generative AI
  • Hashtag Tracking
  • Incentives
  • Insights
  • Keyword Tracking
  • Legal Agreements
  • List Management
  • Loyalty Program
  • Marketing
  • Mass Texting
  • Mobile Survey
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multi-step Planning
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • NPS/CSAT Scoring
  • Natural Language Interaction
  • Negative Feedback Management
  • Online Reviews
  • Performance Metrics
  • Personalization
  • Predictive Analytics
  • Proactive Assistance
  • Product Recommendations
  • Promotions Management
  • Pulse Surveys
  • Purchasing & Receiving
  • Question Branching
  • Question Library
  • Ratings/Reviews
  • Real-Time Action
  • Real-Time Analysis
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Types
  • Retail
  • Review Badge Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • Reviewer Validation
  • Reviews Management
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Sampling
  • Scoring
  • Search/Filter
  • Security
  • Segmentation
  • Sentiment Analysis
  • Shopping Cart
  • Social Media
  • Social Media Integration
  • Social Networks Monitoring
  • Social Promotion
  • Social Sharing
  • Subscriber Management
  • Survey Deployment
  • Survey/Poll Management
  • Surveys
  • Surveys & Feedback
  • Syndication
  • Tagging
  • Team Workflow
  • Template Management
  • Templates
  • Text Analysis
  • Text Fields
  • Thematic Analysis
  • Third-Party Integrations
  • Trend Analysis
  • Trigger Alerts
  • Visual Analytics
  • Website Integration
  • White Label
  • Widgets
  • Workflow Automation
  • eCommerce Management

Integrations

  • Total integrations4
  • Adobe Commerce
  • BigCommerce
  • Shopify
  • WooCommerce
  • Zapier
  • Total integrations1
  • Adobe Commerce
  • BigCommerce
  • Shopify
  • WooCommerce
  • Zapier