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TargetBay

Reviews, Personalized Emails and Product Recommendations

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TargetBay Pricing, Features, Reviews and Alternatives

TargetBay product overview

Price starts from

49

Per month

Per Feature

What is TargetBay?

TargetBay is a eCommerce personalization solution which combines four modules covering product reviews, product recommendations, email personalization, and behavioral pop ups. The system is aimed at eCommerce stores of any size, and allows users to purchase any combination of modules to suit their requirements.

Key benefits of using TargetBay

  • Feedback collection can be automated using emails and popups to reach out to customers, and customers can submit reviews by email without leaving their inbox.

  • Users can moderate all customer reviews to eliminate fake and spam reviews, and comment on reviews to start one-to-one conversations with customers.

  • Custom popups can be triggered for cart abandonments, site abandonment, email list signups, cross-selling, upselling, feedback collection, and more.

  • Bundle offers can be created and used to cross-sell additional products based on the product added to the cart.

  • Customers can be segmented based on their shopping patterns and sent targeted, personalized emails based on their behavior and interests.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    In Person
    Live Online

    TargetBay pricing information

    Value for money

    4.9

    /5

    43

    Starting from

    49

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    TargetBay features

    Functionality

    4.9

    /5

    43

    Total features

    17

    6 categories

    Most valued features by users

    Reporting & Statistics
    Drag & Drop
    SEO Management
    Shopping Cart
    Campaign Scheduling
    eCommerce Management
    Email Marketing
    Commenting/Notes

    Functionality contenders

    TargetBay users reviews

    Overall Rating

    4.9

    /5

    43

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.61/10
    Rating distribution

    5

    4

    3

    2

    1

    37

    6

    0

    0

    0

    Pros
    Very easy to use on the backend and has many different ways to reach our customers. We like the ability to approved our customers reviews.

    JK

    Jesse K.

    I have had nothing but the best customer service with Target Bay. CSR's have been great at breaking the information down for all to learn easily and quickly.

    AF

    Alyssa F.

    Easy to use and very effective at capturing a high volume of reviews. Targetbay customer service and development teams are fabulous to work with.

    LP

    Lauren P.

    Cons
    The only problem is I didn't know about them and subscribe earlier.

    ED

    Eileen D.

    Integration was difficult - but more an issue with Volusion.

    AI

    Al I.

    Not enough experience to say yet. Ironically, not having a lower priced entry point was my initial friction, but after getting burned with low end plan on Yotpo, I put a price on my time and sanity.

    DK

    David K.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Great marketing platform, easy to navigate, great support from Customer Service!

    Reviewed 4 years ago
    Pros

    The dashboard design is clean and you instantly get an overview of how all your marketing campaigns are performing. Easy to navigate, the customer segmentation/reports provide key insights regarding customers purchase behavior. Simple to import/export data.

    Cons

    After using several other marketing platforms, I feel TargetBay is a perfect fit for my business. I don't overpay for features I don't need and the on boarding process was easy. I don't have any complaints.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Review of Target Bay Marketing Software User Interface

    Reviewed 2 years ago

    Comments It should be kept in mind that the Target Bay marketing software and user interface, while very functional and user friendly, is evolving and new features are being added on a continual basis. To this point, the Target Bay technical support staff are regularly reaching out to insure the highest customer satisfaction, and as well, introduce customers to new features as they are introduced into the software. As I am an instructor as well as graphic designer, I sometimes muse about the prospect of working for Target Bay, as I also like to provide positive and educational experiences to my students.

    Pros

    Email Campaigns My primary use of the Target Bay software is for the composing and sending of my email campaigns. I find the user interface fairly intuitive, with the ability to drag and drop content, which can be modified as the email is being designed. Target Bay has several email templates, however, I like to build my own. Pop-Ups At the encouragement of Target Bay's staff, I have also incorporated...

    Cons

    Just a few little hiccups along the way. I find that the Target Bay tech support to be very responsive and helpful.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Probably the Best Value for Product Reviews, Abandoned Cart, & Pop ups

    Reviewed 4 years ago

    Product reviews and abandoned cart are the strongest features of the platform for us.

    Pros

    The software packs a lot features: site reviews, product reviews, abandoned cart emails, send after purchase emails, pop up review request, email subscription signup, product recommendation (the only feature we haven't used). At the time of this review there are no other platforms at this price point that offer such a robust set of features. Having used Yotpo for 1 year and given serious consideration...

    Cons

    Site reviews with Yotpo, Trust Pilot, & Power Reviews all qualify towards your Google Seller Rating, if you have a Google Merchant Center account. However, site reviews with Targetbay do not qualify towards your GSR with Targetbay. We primarily chose Targetbay for our site reviews to help get a Google Seller Rating for our Google Ad Words account. Unfortunately, we did not do enough research beforehand...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Target Bay is rich in features and customer service is amazing.

    Reviewed 18 days ago
    Pros

    I have Shift4Shop ecommerce and integration was very simple. Customer service is amazing. the learning curve is straight forward, clear, and the ease of use is consistent in the different modules. I use reviews, email marketing, and site popups! I am very happy with Target Bay!

    Cons

    So far my experience with Target Bay is excellent. I have no cons to report!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Solid feature set. Approachable interface but reasonable control over details. Excellent onboarding

    Reviewed a year ago

    Very solid experience from first contact, to demo/sales cycle, to onboarding. The team genuinely wants to help and is skilled at doing so.

    Pros

    Having used other (better known) review platforms, I can say that this product is easy to configure and packaged to deliver full functionality without pricing tier games.

    Cons

    Not enough experience to say yet. Ironically, not having a lower priced entry point was my initial friction, but after getting burned with low end plan on Yotpo, I put a price on my time and sanity.

    TargetBay FAQs and common questions

    Q. What type of pricing plans does TargetBay offer?

    TargetBay has the following pricing plans:
    Starting from: $49.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of TargetBay?

    TargetBay has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does TargetBay support?

    TargetBay supports the following languages:
    English


    Q. Does TargetBay offer an API?

    No, TargetBay does not have an API available.


    Q. What other apps does TargetBay integrate with?

    TargetBay integrates with the following applications:
    Adobe Commerce, WooCommerce, BigCommerce, Shopify


    Q. What level of support does TargetBay offer?

    TargetBay offers the following support options:
    Phone Support, Knowledge Base, Email/Help Desk, Chat

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