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Toonimo vs Whatfix Comparison

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Overview

Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to...

Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

7200

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

5

5

4

3

2

1

4

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

62

5

4

3

2

1

40

22

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

Whatfix is a very good software and it is easy to use and help guide the customer step by step to resolve their concerns.
I think overall it is a very good tool, very easy to set up (which impresses customers), has enough degree of customisation to please customers, really unparalleled customer service.
We are so excited to launch Whatfix to our clients. It was extremely easy to set-up and the support along the way was amazing.

Cons

Not enoughreviews yet

Cons

It is lack of analytical features. Some features is not easy to configure.
The organization of content can be a bit frustrating but once you get the hang of it, it makes sense.
If you do not follow the steps exactly described in the Flow, then you drop out and need to start Flow from the beginning. The End-users does not have time to restart the Flow.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features70
  • AB Testing
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Asynchronous Learning
  • Audience Targeting
  • Behavior Tracking
  • Behavioral Targeting
  • Blended Learning
  • Built-in Course Authoring
  • CRM
  • Campaign Segmentation
  • Certification & Licensing
  • Compliance Management
  • Content Analytics
  • Content Creation
  • Content Library
  • Content Management
  • Contextual Guidance
  • Contextual Targeting
  • Corporate/Business
  • Course Management
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Quality Control
  • Data Visualization
  • Document Management
  • Drag & Drop
  • Electronic Forms
  • Employee Handbook
  • Employee Onboarding
  • Engagement Tracking
  • Event Triggered Actions
  • Experience Management
  • Feedback Management
  • Gamification
  • In-App Training
  • Interactive Content
  • Knowledge Base Management
  • Knowledge Management
  • Launch Management
  • Learning Paths/Tracks
  • Live Chat
  • Mobile Learning
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • NPS Survey Structure
  • Negative Feedback Management
  • Orientation Workflow Management
  • Performance Metrics
  • Predictive Analytics
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • Self Service Portal
  • Self Service Tools
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Task Management
  • Template Management
  • Tests/Assessments
  • Third Party Integrations
  • Training Administration
  • Training Management
  • User Onboarding
  • Video Support
  • Virtual Classroom
  • Visual Analytics
  • WYSIWYG Editor
  • Website Personalization
  • Widgets
  • Total features67
  • AB Testing
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Asynchronous Learning
  • Audience Targeting
  • Behavior Tracking
  • Behavioral Targeting
  • Blended Learning
  • Built-in Course Authoring
  • CRM
  • Campaign Segmentation
  • Certification & Licensing
  • Compliance Management
  • Content Analytics
  • Content Creation
  • Content Library
  • Content Management
  • Contextual Guidance
  • Contextual Targeting
  • Corporate/Business
  • Course Management
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Quality Control
  • Data Visualization
  • Document Management
  • Drag & Drop
  • Electronic Forms
  • Employee Handbook
  • Employee Onboarding
  • Engagement Tracking
  • Event Triggered Actions
  • Experience Management
  • Feedback Management
  • Gamification
  • In-App Training
  • Interactive Content
  • Knowledge Base Management
  • Knowledge Management
  • Launch Management
  • Learning Paths/Tracks
  • Live Chat
  • Mobile Learning
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • NPS Survey Structure
  • Negative Feedback Management
  • Orientation Workflow Management
  • Performance Metrics
  • Predictive Analytics
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • Self Service Portal
  • Self Service Tools
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Task Management
  • Template Management
  • Tests/Assessments
  • Third Party Integrations
  • Training Administration
  • Training Management
  • User Onboarding
  • Video Support
  • Virtual Classroom
  • Visual Analytics
  • WYSIWYG Editor
  • Website Personalization
  • Widgets

Integrations

  • Total integrations4
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations30
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier