If Toonami's feature set is what you are looking for, it is actually a VERY nice tool. Super easy to use. In a very short time, almost any user would be able to create very good interactive tours of a site. My one caution on the tool is understanding if it has the right feature set for your needs. The tool is not as simple to extend features as other tools.
Pros
Toonimo is a very simple demo/walthrough software that even the most inexperienced user could use to develop very effective and crisp tours for their site.
Cons
I work as a training professional, and unfortunately, there were a few features that made this not fit with my needs. One was the inability to publish to a tracking standard like SCORM or xAPI. This may not be a need for many, but it was important for my team to be able to report how that asset would be used along other assets in our learning ecosystem (Toonami does have good metrics in its tool, but it is a separate pool from my pool of data, and there were other tools I could use to get data into on common repository). Toonami offers professional voiceover for the demos, but there are tools on the market that would allow a decent library of text-to-speech or easy integration with an engine like Amazon's Polly.
It isn't that Toonami is bad, but it wasn't deeply featured enough for me, and for what I would use, there were other tour building tools for free that were quite close in functionality.
Rating breakdown
Likelihood to recommend: 8/10
We have a great product, but it can be difficult to explain its unique advantages succinctly on our site in the few seconds that a casual visitor spends browsing. With Toonimo's help we have been able to do this, and as a result have seen conversions increase by 30%. From our initial conversations with Toonimo it was clear that theirs was an innovative solution which required very little work on our end and it seemed cost effective from the get go.
Rating breakdown
Working with the Toonimo team has truly been a pleasure. The team is both eager and willing to suggest new ideas to us, and to implement ours, even when it's technically difficult or different than expected. Most importantly, our contacts are extremely responsive and available to us which has made it easy to get things done in a timely and comfortable way.
Rating breakdown
Pros
I been using Toonimo tool for 3 months. really satisfied with the product. The product improved my conversion rate in the website
Easy to use. Great support
Rating breakdown
Likelihood to recommend: 10/10
Toonimo is a SaaS product. We work with you to customize a plan to fit your specific business needs and volume and to ensure you get cost effective results. Custom plans are available on a cost per usage or unlimited usage for our top tier customers.
When web visitors are bombarded by a dizzying array of features, they have the tendency to retreat. Toonimo is a web-based application that acts as a pathfinder for visitors, helping to showcase key features and decrease website drop off. Using a combination of human voice overlays and custom graphical coach marks, Toonimo guides online visitors through the most important features in a website and provides assistance when necessary.
Designed for any organization with complicated sales and onboarding processes, and products, Toonimo is used most frequently by airlines, telecoms, insurance companies, SaaS firms, and electronics stores. The cloud-based platform uses patent pending technology to analyze webpages in real time and construct natural language sentences.
Toonimo improves the user experience for website visitors through the use of guided digital walkthroughs of key features, which personally explains how to take advantage of important features, such as online bill paying or service update tools. Businesses can also use Toonimo to help their customers understand how to order products through their websites or download new software platforms.
The digital walkthroughs that Toonimo generates can improve the overall web user experience and help visitors get some of their more basic questions answered before they reach out to customer service agents for personalized support. Toonimo also benefits businesses by reducing website bounce rates and increasing conversions.
With Toonimo, visitors experience websites as if an instructor was sitting alongside them and guiding them through the experience. Turning text into speech, human voices can be set up to personally explain to online visitors how to complete forms or use digital products.
Toonimo allows you to add an overlay of a human voice to the pages of your website where visitors are experiencing the most frustration. For example, if you’re noticing visitor drop off on your checkout page, then that might be a good place to add a human voice.
Graphical annotations are another way that Toonimo guides visitors through complicated web experiences. Using circles, arrows, and other graphical imagery, the app draws attention to the areas of a webpage that visitors need to focus on.
Using Toonimo’s WYSIWYG editor, you can create and edit your own user guides. Toonimo’s editor includes a script management tool and graphic design elements, allowing you to seamlessly break down individual web pages and processes into easy-to-follow instructions. Graphical annotations are designed to work on mobile and tablets, as well as desktop computers.
Toonimo’s decision engine is able to process inputs from multiple sources. This enables it to trigger a range of outcomes to visitors when they click onto an organization’s website.
The SaaS app can process information from web pages, visitor locations, and external sources through its own API. Using Toonimo, you have the ability to configure the experience that each of your visitors will see depending on real-time journey information.
Toonimo’s platform has A/B testing capabilities built in, allowing users to generate detailed performance reports based on the effectiveness of the guided scripts they have created.
Prior to the implementation of your walkthroughs, Toonimo encourages you to predefine key data points like engagement, website sales, return on investment, and event tracking. You can export the data and integrate it with your existing reporting system at any time.
Toonimo works on any website, app, or platform. The company offers an API for users.
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