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Track-It!
5
29
4
29
3
14
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and asset management
Table of Contents
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Track-It! - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Track-It! overview
What is Track-It!?
Track-It! comes complete with a 30 day trial which can be upgraded at any time. All paid Track-It! plans are completely scalable and come with support and video tutorials. Track-It! has a web based client and a windows client. Track-It! comes with video setup tutorials and an online knowledge base.
Starting price
Alternatives
with better value for money
Pros & Cons
Ticket Management
Features
Pricing
Bugs and Issues
Customer Support
Track-It!’s user interface
Track-It! pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
3.9
Ease of use
4.1
Customer support
4.1
Reviews sentiment
What do users say about Track-It!?
This ticketing tool helps you get the job done efficiently when properly set up.
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Who uses Track-It!?
Based on 77 verified user reviews.
Company size
Midsize Businesses
Small Businesses
Enterprises
Top industries
Use cases
Track-It!'s key features
Most critical features, based on insights from Track-It! users:
All Track-It! features
Features rating:
Track-It! alternatives
Track-It!
Starting from
995
One-time payment
Zendesk Suite
Starting from
39
/user
Per month
Freshdesk
Starting from
19
/user
Per month
Milvus
Starting from
25
/user
Per month
Track-It! pricing
Value for money rating:
Starting from
995
One-time payment
Per Feature
User opinions about Track-It! price and value
Value for money rating:
To see what individual users think of Track-It!'s price and value, check out the review snippets below.
Agus M.
Application Specialist
Agus M.
Application Specialist
Track-It! support options
Typical customers
Platforms supported
Support options
Training options