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WeCounsel Logo

Scalable telemedicine software solution

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WeCounsel - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

WeCounsel overview

What is WeCounsel?

WeCounsel is a telemedicine software solution that offers mental health providers and healthcare organizations a single and centralized platform from which to manage mental health services online. Incorporating HIPAA-compliant video, interactive scheduling and secure messaging as well as client management tools and eCommerce out-of-pocket billing capabilities, WeCounsel aims to provide private practices and enterprises with a simple and scalable telemedicine solution.

As a scalable solution, WeCounsel has created distinct packages to suit the different needs of small group practices and large enterprises. For individuals and group practices, users can initiate group videos with up to three people, schedule appointments with an interactive calendar and access comprehensive client files. Users can also takes notes, perform client assessments, instant message and store documents securely with 256-bit encryption.

Meanwhile, WeCounsel ensures enterprises have access to added features such as facilitated patient check-in, multi-location management and administrative scheduling. Enterprise users can also create custom workflows, determine role-based permissions and employ an interactive directory. Further enterprise benefits include user insights reporting, custom assessment template creation and eligibility checks and insurance claims submission. Moreover, WeCounsel offers enterprise users implementation and on-boarding assistance besides support from a dedicated account executive.

Starting price

24.99per user /
per month

Alternatives

with better value for money

WeCounsel’s user interface

Ease of use rating:

WeCounsel pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(21)
5(11)

What do users say about WeCounsel?

They messed up my billing for months, had very limited customer support and then made it REALLY difficult to leave their site by having the process of exporting client information be old-school clunky and difficult and done on an individual basis.

Select to learn more


Who uses WeCounsel?

Based on 32 verified user reviews.

Company size

- Not enough reviews

Small Businesses

Midsize Businesses

Enterprises

Top industries

Mental Health Care
Financial Services

Use cases

Mental Health
Mental Health EHR

WeCounsel's key features

Most critical features, based on insights from WeCounsel users:

Access controls/permissions
Activity dashboard
Alerts/Notifications
API
Appointment management
Appointment scheduling
Assessment management
Calendar management
Claims management
Client management

All WeCounsel features

Features rating:

Access controls/permissions
Activity dashboard
Alerts/Notifications
API
Appointment management
Appointment scheduling
Assessment management
Calendar management
Claims management
Client management
Client portal
Compliance tracking
Confirmations/Reminders
Customer database
Customizable templates
Data import/export
Document storage
Employee management
EMR/EHR
Forms management
For psychiatrists
HIPAA compliant
Live chat
Medical billing
Medication management
Multi-Location
Practice management
Reminders
Reporting & statistics
Role-Based permissions
Scheduling
Secure messaging
Self service portal
Task scheduling
Telemedicine
Template management
Treatment planning

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WeCounsel pricing

Value for money rating:

Starting from

24.99

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about WeCounsel price and value

Value for money rating:

To see what individual users think of WeCounsel's price and value, check out the review snippets below.

“They messed up my billing for months, had very limited customer support and then made it REALLY difficult to leave their site by having the process of exporting client information be old-school clunky and difficult and done on an individual basis.”
LA

Laura A.

Psychologist

“Limited customer support to troubleshoot- long delays with responses. ”
LA

Laura A.

Psychologist

WeCounsel support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

Live Online
Webinars
In Person
Documentation

WeCounsel FAQs

Related categories