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Zenvia
5
40
4
24
3
7
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI for customer service to sell more and serve better
Table of Contents
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Zenvia - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Zenvia overview
What is Zenvia?
Zenvia Customer Cloud is the complete AI solution for companies looking to sell more and provide better customer service.
With WhatsApp, SMS, email, and other integrated channels, you can centralize communication and ensure a seamless customer journey. Our automated chatbots and full AI capabilities optimize service, generate qualified leads, and boost the productivity of sales and support teams.
The solution also features powerful integrations that connect systems and data, simplifying operations and eliminating the need for multiple vendors. From the first contact to post-sale, you accelerate processes, reduce costs, and improve results.
Additionally, smart dashboards and centralized analytics provide strategic insights for quick decision-making, helping your company grow and delight customers at every interaction.
Zenvia pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.5
Customer support
3.9
Reviews sentiment
What do users say about Zenvia?
Facility of make integrations.
Select to learn more
Who uses Zenvia?
Based on 71 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Zenvia's key features
Most critical features, based on insights from Zenvia users:
All Zenvia features
Features rating:
Zenvia alternatives
Zenvia
Starting from
No pricing info
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Zenvia integrations (4)
Integrations rated by users
We looked at 71 user reviews to identify which products are mentioned as Zenvia integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Todos os contratos, se iniciam no RD Station que é a ferramenta de nosso comercial e migram para o Netlex. O RD Station não tem os processos, workflows e etc...”
Vinicius D.
Assistente de Legal Ops
Zenvia support options
Typical customers
Platforms supported
Support options
Training options