App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Zenvia
5
40
4
24
3
7
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI for customer service to sell more and serve better
Last updated: September 2026
Zenvia Alternatives & Competitors (2026)
Top 8 free alternatives
LiveAgent
Cloud-based customer service platform for all sizes
0.4
Value for money
Starting price
No pricing info
0.3
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
2-Way Messaging
N/A
Twilio
Build, Scale, and Operate Customized Communication Solutions
Value for money
Starting price
No pricing info
0.2
Functionality
Analytics
5/5
Archiving & Retention
4.5/5
Automated Responses
4.4/5
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
Activity Dashboard
N/A
0.5
Value for money
Starting price
No pricing info
0.3
Functionality
A/B Testing
5/5
Activity Tracking
5/5
Alerts/Notifications
4.8/5
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
2-Way Messaging
N/A
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
2-Way Messaging
N/A
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
A/B Testing
4.4/5
API
4.4/5
Automated Responses
4/5
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
Autoresponders
N/A
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Appointment Management
4.6/5
2-Way Messaging
4.5/5
Access Controls/Permissions
4.5/5
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
Alerts/Notifications
N/A
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Access Controls/Permissions
5/5
API
4.3/5
2-Way Messaging
4.3/5
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
Activity Tracking
N/A
0.5
Value for money
Starting price
No pricing info
0.2
Functionality
A/B Testing
5/5
Autoresponders
5/5
Campaign Management
4.7/5
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
2-Way Messaging
N/A
Value for money
Starting price
No pricing info
Functionality
2-Way Messaging
5/5
Automated Responses
5/5
Call Center Management
3.8/5
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
Activity Dashboard
N/A
0.7
Value for money
Starting price
No pricing info
0.6
Functionality
API
5/5
2-Way Messaging
4.9/5
Automated Responses
4.8/5
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
Autoresponders
N/A
0.1
Value for money
Starting price
No pricing info
Functionality
Access Controls/Permissions
5/5
Automated Responses
5/5
API
4.8/5
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
Activity Dashboard
N/A
0.2
Value for money
No pricing info
Starting price
No pricing info
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
2-Way Messaging
1/5
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
Autoresponders
N/A
0.3
Value for money
Starting price
No pricing info
0.5
Functionality
2-Way Messaging
1/5
A/B Testing
N/A
AI/Machine Learning
N/A
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
Autoresponders
N/A
0.7
Value for money
Starting price
No pricing info
0.5
Functionality
Answering Machine Detection
N/A
Appointment Management
N/A
Auto-Dialer
N/A
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
2-Way Messaging
N/A
0.1
Value for money
Starting price
No pricing info
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
2-Way Messaging
N/A
0.1
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
2-Way Messaging
5/5
A/B Testing
N/A
Alerts/Escalation
N/A
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
Activity Tracking
N/A
0.6
Value for money
Starting price
No pricing info
0.6
Functionality
Activity Dashboard
5/5
Automatic Call Distribution
5/5
Alerts/Notifications
3/5
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
Autoresponders
N/A
0.2
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Abandoned Cart Saver
N/A
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
Autoresponders
N/A
4.2
Value for money
No pricing info
Starting price
No pricing info
4.3
Functionality
A/B Testing
N/A
Analytics
N/A
Automated Responses
N/A
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
Batch Communications
N/A
4.2
Value for money
No pricing info
Starting price
No pricing info
4.3
Functionality
Access Controls/Permissions
N/A
Activity Monitoring
N/A
Agent Interface
N/A
Top Features
Alerts/Notifications
5/5
2-Way Messaging
4/5
Autoresponders
N/A