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the Work Management platform
Pipefy empowers world-class managers to create and run efficient workflows. When do-ers have the tools they need to improve their work without relying on anyone else, there’s no limit to what they can accomplish. That’s why Pipefy enhances agility, upgrades efficiency and delivers augmented customer value through optimization of workflows, granting higher quality outcomes.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.5
/5
275
Starting from
18
/user
Per month
Value for money contenders
Functionality
4.4
/5
275
Total features
129
20 categories
Functionality contenders
Overall Rating
4.6
/5
275
Positive reviews
187
77
8
2
1
Ad
Andreia d.
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Will L.
Bruno G.
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Anonymous Reviewer
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STEPHEN I.
Matheus R.
Overall rating contenders
Jonah G.
Account Executive
Philanthropy, 11-50 employees
Review source
Transcript
Jonah: My name is Jonah. I'm an account executive. I rate Pipefy a four. And for more views like this,...
Fabrício Yutaka F.
Verified reviewer
Marketing and Advertising, self-employed
Used daily for 6-12 months
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Small business owners can easily hire new collaborators and Pipefy helps to "teach" them the processes. Team leaders/managers can empower their team by giving them the chance to decide and build the best process for their work.
That's the most common question I hear. If you don't have a minimum process established, you should use Trello. But, if you already have some business process designed for your routines — and need to guarantee they're followed, then your choice is Pipefy. Best of all, Pipefy is like a Lego, so, you can change and rearrange the process and its phases as you evolve them over time. You don't need to exaustly plan ahead every detail.
Some changes in the process are possible only at the cost of "losing" some historical data. For example, you can't move a field from phase A to phase B. You have to recreate it as a new field and delete (or hide) the old one.
Jessica D.
Verified reviewer
Computer Software, 201-500 employees
Used daily for 2+ years
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I'm deleting all of the cards I've generated on Trello and moving them to Pipefy, where I can better organize them. Everything is made easier by the use of custom fields. It is possible to use Pipefy to automate routine tasks, integrate APIs with other services, build MVPs, and more.
Because it allows me to break down my weekly to-do list into manageable chunks, the Sprint panel is one of my all-time favorite features. Pipefy has been a huge asset in streamlining and streamlining my company's operations. To better understand where the most errors were occurring, what steps might be done, and what procedures needed to be changed, I used this platform.
In my opinion, Pipefy is an excellent tool, although there are a few minor issues I'd like to have addressed. Because the expiration date is established by a date on the calendar, I would want you to have an option to select a time and in working hours, but there isn't one available.
Altair R.
Verified reviewer
Law Practice, 1-10 employees
Used daily for 1-2 years
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Razoável e caríssima, mas encontramos nele algumas poucas funcionalidades que nos mantém ali e esperamos encontrar logo em outro software, pois o custo benefício torna a escalada impraticável.
1) O software é muito bom para gestão de processo e permite que as atividades sejam realizadas de forma realmente organizada. 2) Ele permite ocultar campos customizados com base em regras, um dos poucos fatores que nos mantém hoje com o software, pois isso mantém a atividade organizada em vários departamentos, evitando equívocos da equipe.
1) As automatizações dele deixem bastante à desejar, bem como a parte de portais e documentação. Estamos testando o Click Up em alguns setores e por detalhes ainda não realizamos a migração integral, pois às vezes precisamos usar um Integromat para realizar algo do Pipefy no próprio Pipefy, o que achamos um pouco absurdo. 2) A parte de documentação, para auxiliar o colaborador com Playbooks descentes...
Showing original review in Portuguese. See translation
Melissa H.
Verified reviewer
Computer Software, 1,001-5,000 employees
Used daily for 2+ years
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Straightforward, user-friendly, and excellent for group projects — but most importantly, it helps you achieve your sales closing objectives. Customer service is also top-notch, with responses being quick. Those that are assigned a job are held accountable for their actions, and bottlenecks may be easily identified to remedy any issues. This allows clients to be involved in the process; they are able to track the development of their briefs. This, in my opinion, helps with the client's approval process.
Pipefy is a great tool since it allows you to develop and manage any type of process from the ground up. Pipefy handles everything from procurement to sales to recruitment to project management. To make your life simpler, you have the ability to attach documents, email check lists, and link to other pipes.
Pipefy's support staff is really helpful and patient while guiding you through this process, thus it's difficult to track down right now. They give you the opportunity to fail, which helps you learn how to utilize Pipefy better. This technology might be difficult to grasp and use at first, but it is worth the effort in the long run.
Anonymous Reviewer
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
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The best experience compared to JIRA, Trello. The features are well thought off. If more similar tools are acquired and given in one combined package, corporate adoption would be more. I personally feel, still Pipefy is miles ahead in user experience compared to other products. Every little option is well thought off.
1. Easy integration and APIs provided for integration using integromat, IFTTT 2. Free trial for 5 pipes that enabled our small team to try it out and make a presentation to the management 3. Custom process flow and automation tools for trigerring mails and notifications
1. A major hurdle in convincing the management was the standalone cost for pipefy which was per user. In the gambit of tools available like atlassian tools. A standalone tool though extremely superior, falls short because of lack of other tools like wiki, chat etc., that comes packaged together. 2. Reports - Though they are customizable, charts and report templates would surely help in competing similar products
Q. What type of pricing plans does Pipefy offer?
Pipefy has the following pricing plans:
Starting from: $18.00/month
Pricing model: Free, Subscription
Q. Who are the typical users of Pipefy?
Pipefy has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Pipefy support?
Pipefy supports the following languages:
English, French, Portuguese, Russian, Spanish
Q. Does Pipefy support mobile devices?
Pipefy supports the following devices:
Android, iPad, iPhone
Q. Does Pipefy offer an API?
Yes, Pipefy has an API available for use.
Q. What other apps does Pipefy integrate with?
Pipefy integrates with the following applications:
Microsoft SharePoint, Wufoo, Microsoft SQL Server, Capsule, Chargify, PGP, GitHub, Make, Microsoft Outlook, OutSystems, WooCommerce, Dropbox Business, Amazon S3, Webex, Amazon Redshift, Zoho CRM, Insightly, Jira, FullContact, Kenandy Cloud ERP, Quickbase, Salesforce Marketing Cloud, Celonis, Feedly, Tango Card, Miro, Quip, Deputy, Zapier, Pivotal Tracker, Coupa Business Spend Management, Jobvite, Bill.com, Sage Intacct, Gusto, Gmail, Knack, Expensify, AWS Lambda, DocuSign, Unbounce, Airtable, Google Workspace, Zenefits, Zuora, Trello, Google Drive, Box, PostgreSQL, Percolate, ADP Workforce Now, Pipedrive, Outreach, FreshBooks, Pingdom, Zoom Meetings, FinancialForce Accounting, NetSuite, Apache Kafka, Blackbaud Raiser's Edge NXT, SAP SuccessFactors HXM Suite, Egnyte, WordPress, Freshdesk, Namely, Twitter, Jenkins, MySQL, Stripe, Tradeshift, Veeva CRM, Airbrake, BambooHR, TaskRay, Salesforce Sales Cloud, SendGrid, Okta, Rollbar, Slack, PagerDuty, Google Contacts, Typeform, Ascent ERP, Basecamp, ServiceM8, SAP Concur, Replicon, Vend, GoTo Webinar, LinkedIn for Business, ProntoForms, Bitbucket, Eventbrite, Workato, Showpad, JIRA Service Management, Meta for Business, NationBuilder, Docparser, ServiceNow, 2Checkout, Quickbooks Online, Workday HCM, Mixpanel, Confluence, Revel Systems, SurveyMonkey, Google Calendar, Librato, Adobe Workfront, Anaplan, Mailchimp, ServiceMax, Greenhouse, Twilio, TrackVia, Wrike, Salesforce CPQ & Billing, Asana, Podio, Salesforce Platform, Xero, New Relic One, Smartsheet, HubSpot CRM, Evernote Teams, Amazon Cognito, Propel, Blackbaud eTapestry, Oracle Eloqua, Google Sheets, Intercom, Zoho Invoice, Snowflake, Shopify, Zendesk
Q. What level of support does Pipefy offer?
Pipefy offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum