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Pipefy Pricing, Features, Reviews and Alternatives

Pipefy product overview

Price starts from

18

/user

Per month

What is Pipefy?

Pipefy empowers world-class managers to create and run efficient workflows. When do-ers have the tools they need to improve their work without relying on anyone else, there’s no limit to what they can accomplish. That’s why Pipefy enhances agility, upgrades efficiency and delivers augmented customer value through optimization of workflows, granting higher quality outcomes.

Key benefits of using Pipefy

- Connect different processes and create workflows for efficient cross-functional management;
- Automate work and back-office processes to free hands and promote innovation in the workplace;
- Centralize communications with email messaging via Pipefy, public forms, and app integrations;
- Generate advanced reports automatically on a predefined schedule and filter or combine processes to get the desired insights;
- Template store full of pre-built processes templates, based on industry best practices (i.e., Customer Success, Marketing & Sales, Finance, HR, etc.)

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

In Person
Documentation
Webinars
Live Online
Videos

Pipefy pricing information

Value for money

4.5

/5

275

Starting from

18

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Pipefy features

Functionality

4.4

/5

275

Total features

129

20 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting/Analytics
API
Third Party Integrations
Customizable Reports
Document Management
Workflow Management

Functionality contenders

Pipefy users reviews

Overall Rating

4.6

/5

275

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.02/10
Rating distribution

5

4

3

2

1

187

77

8

2

1

Pros
I've been using the Pipefy for almost 2 years now and for me is very good and useful, I like that you can mould it accordingly to your needs and make your daily activities easier.

Ad

Andreia d.

Its ease of use and simplicity. It just does what it promises to do and very user friendly interface that allows me to customize it the way that I want.

WL

Will L.

Easy and clean, best ui, easy to understand, easy to use in the same time with alot of features to apply.
AvatarImg

Bruno G.

Cons
Automations require a new UX, maybe something related to path creations, with several steps. Today is limited and has some fails to deploy/start that frustrate the workflow creator.

AR

Anonymous Reviewer

I noticed there are no demonstration videos/picturess for beginners.

SI

STEPHEN I.

Poor data analyses; difficult to connect to others softwares.
AvatarImg

Matheus R.

Overall rating contenders

Overall Rating

Great Software

Reviewed 10 months ago

Transcript

Jonah: My name is Jonah. I'm an account executive. I rate Pipefy a four. And for more views like this,...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Pipefy or Trello?

Reviewed 3 years ago

Small business owners can easily hire new collaborators and Pipefy helps to "teach" them the processes. Team leaders/managers can empower their team by giving them the chance to decide and build the best process for their work.

Pros

That's the most common question I hear. If you don't have a minimum process established, you should use Trello. But, if you already have some business process designed for your routines — and need to guarantee they're followed, then your choice is Pipefy. Best of all, Pipefy is like a Lego, so, you can change and rearrange the process and its phases as you evolve them over time. You don't need to exaustly plan ahead every detail.

Cons

Some changes in the process are possible only at the cost of "losing" some historical data. For example, you can't move a field from phase A to phase B. You have to recreate it as a new field and delete (or hide) the old one.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pipefy is a versatile tool that may be used for a variety of purposes

Reviewed a month ago

I'm deleting all of the cards I've generated on Trello and moving them to Pipefy, where I can better organize them. Everything is made easier by the use of custom fields. It is possible to use Pipefy to automate routine tasks, integrate APIs with other services, build MVPs, and more.

Pros

Because it allows me to break down my weekly to-do list into manageable chunks, the Sprint panel is one of my all-time favorite features. Pipefy has been a huge asset in streamlining and streamlining my company's operations. To better understand where the most errors were occurring, what steps might be done, and what procedures needed to be changed, I used this platform.

Cons

In my opinion, Pipefy is an excellent tool, although there are a few minor issues I'd like to have addressed. Because the expiration date is established by a date on the calendar, I would want you to have an option to select a time and in working hours, but there isn't one available.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Bom, mas faltam recursos e é caro para países com moeda desvalorizada como o Brasil

Reviewed 5 months ago

Razoável e caríssima, mas encontramos nele algumas poucas funcionalidades que nos mantém ali e esperamos encontrar logo em outro software, pois o custo benefício torna a escalada impraticável.

Pros

1) O software é muito bom para gestão de processo e permite que as atividades sejam realizadas de forma realmente organizada. 2) Ele permite ocultar campos customizados com base em regras, um dos poucos fatores que nos mantém hoje com o software, pois isso mantém a atividade organizada em vários departamentos, evitando equívocos da equipe.

Cons

1) As automatizações dele deixem bastante à desejar, bem como a parte de portais e documentação. Estamos testando o Click Up em alguns setores e por detalhes ainda não realizamos a migração integral, pois às vezes precisamos usar um Integromat para realizar algo do Pipefy no próprio Pipefy, o que achamos um pouco absurdo. 2) A parte de documentação, para auxiliar o colaborador com Playbooks descentes...

Showing original review in Portuguese. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Incredible collaboration tool that increases productivity

Reviewed 24 days ago

Straightforward, user-friendly, and excellent for group projects — but most importantly, it helps you achieve your sales closing objectives. Customer service is also top-notch, with responses being quick. Those that are assigned a job are held accountable for their actions, and bottlenecks may be easily identified to remedy any issues. This allows clients to be involved in the process; they are able to track the development of their briefs. This, in my opinion, helps with the client's approval process.

Pros

Pipefy is a great tool since it allows you to develop and manage any type of process from the ground up. Pipefy handles everything from procurement to sales to recruitment to project management. To make your life simpler, you have the ability to attach documents, email check lists, and link to other pipes.

Cons

Pipefy's support staff is really helpful and patient while guiding you through this process, thus it's difficult to track down right now. They give you the opportunity to fail, which helps you learn how to utilize Pipefy better. This technology might be difficult to grasp and use at first, but it is worth the effort in the long run.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

An easy and best project management tool

Reviewed 3 years ago

The best experience compared to JIRA, Trello. The features are well thought off. If more similar tools are acquired and given in one combined package, corporate adoption would be more. I personally feel, still Pipefy is miles ahead in user experience compared to other products. Every little option is well thought off.

Pros

1. Easy integration and APIs provided for integration using integromat, IFTTT 2. Free trial for 5 pipes that enabled our small team to try it out and make a presentation to the management 3. Custom process flow and automation tools for trigerring mails and notifications

Cons

1. A major hurdle in convincing the management was the standalone cost for pipefy which was per user. In the gambit of tools available like atlassian tools. A standalone tool though extremely superior, falls short because of lack of other tools like wiki, chat etc., that comes packaged together. 2. Reports - Though they are customizable, charts and report templates would surely help in competing similar products

Pipefy FAQs and common questions

Q. What type of pricing plans does Pipefy offer?

Pipefy has the following pricing plans:
Starting from: $18.00/month
Pricing model: Free, Subscription


Q. Who are the typical users of Pipefy?

Pipefy has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Pipefy support?

Pipefy supports the following languages:
English, French, Portuguese, Russian, Spanish


Q. Does Pipefy support mobile devices?

Pipefy supports the following devices:
Android, iPad, iPhone


Q. Does Pipefy offer an API?

Yes, Pipefy has an API available for use.


Q. What other apps does Pipefy integrate with?

Pipefy integrates with the following applications:
Microsoft SharePoint, Wufoo, Microsoft SQL Server, Capsule, Chargify, PGP, GitHub, Make, Microsoft Outlook, OutSystems, WooCommerce, Dropbox Business, Amazon S3, Webex, Amazon Redshift, Zoho CRM, Insightly, Jira, FullContact, Kenandy Cloud ERP, Quickbase, Salesforce Marketing Cloud, Celonis, Feedly, Tango Card, Miro, Quip, Deputy, Zapier, Pivotal Tracker, Coupa Business Spend Management, Jobvite, Bill.com, Sage Intacct, Gusto, Gmail, Knack, Expensify, AWS Lambda, DocuSign, Unbounce, Airtable, Google Workspace, Zenefits, Zuora, Trello, Google Drive, Box, PostgreSQL, Percolate, ADP Workforce Now, Pipedrive, Outreach, FreshBooks, Pingdom, Zoom Meetings, FinancialForce Accounting, NetSuite, Apache Kafka, Blackbaud Raiser's Edge NXT, SAP SuccessFactors HXM Suite, Egnyte, WordPress, Freshdesk, Namely, Twitter, Jenkins, MySQL, Stripe, Tradeshift, Veeva CRM, Airbrake, BambooHR, TaskRay, Salesforce Sales Cloud, SendGrid, Okta, Rollbar, Slack, PagerDuty, Google Contacts, Typeform, Ascent ERP, Basecamp, ServiceM8, SAP Concur, Replicon, Vend, GoTo Webinar, LinkedIn for Business, ProntoForms, Bitbucket, Eventbrite, Workato, Showpad, JIRA Service Management, Meta for Business, NationBuilder, Docparser, ServiceNow, 2Checkout, Quickbooks Online, Workday HCM, Mixpanel, Confluence, Revel Systems, SurveyMonkey, Google Calendar, Librato, Adobe Workfront, Anaplan, Mailchimp, ServiceMax, Greenhouse, Twilio, TrackVia, Wrike, Salesforce CPQ & Billing, Asana, Podio, Salesforce Platform, Xero, New Relic One, Smartsheet, HubSpot CRM, Evernote Teams, Amazon Cognito, Propel, Blackbaud eTapestry, Oracle Eloqua, Google Sheets, Intercom, Zoho Invoice, Snowflake, Shopify, Zendesk


Q. What level of support does Pipefy offer?

Pipefy offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

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