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Zoho Forms vs Microsoft Forms Comparison (2026)

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Good recommendations?

Zoho Forms

Microsoft Forms

Overview

Zoho Forms is a cloud-based form builder tool designed for businesses that helps create, share forms, collect data, and automate workflows.

The Microsoft Forms platform helps companies improve their operations through data collection and reporting on surveys. The software can be used to build customized forms, with open-ended questions, multiple-choice questions, and ratings to collect customer feedback.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

148

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

4.6

332

200

116

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

Pros

“Zoho forms is a nifty software to easily create and add forms to your website, and, for the features you can add payment options which is very handy.”

John J.

CEO

“Overall, Zoho Forms has been a reliable and efficient tool for both lead management and POA operations. Once forms are set up correctly, they run smoothly with very little ongoing maintenance.”

Patrina S.

Sales and Marketing Assistant

“To get the most out of Zoho Forms, you have to spend time thinking through your form structure, logic, and integrations up front.”

Patrina S.

Sales and Marketing Assistant

Pros

“The user-friendly interface and seamless integration with other Microsoft tools have made it a go-to solution for my team, with only occasional minor issues with formatting.”

Daniel C.

Business Analyst

“I like that I can create surveys, feedback forms, quizzes, and internal questionnaires without needing any technical knowledge.”

Beulah G.

Senior Business Analyst

“It is reliable, straightforward, and works particularly well for quick surveys, feedback collection, registrations, and internal business forms.”

Beulah G.

Senior Business Analyst

Cons

“I find the learning curve sharp once forms get advanced; rich features sit behind many menus, and if a flow breaks mid-shift, it is stressful to work out what went wrong.”

Muadzam S.

Area Manager

“I noticed that Zoho Forms doesn't always integrate well with other Zoho products or third-party platforms, and transferring data or saving forms outside Zoho can be a problem.”

Brandon R.

Registered Behavior Technician

“Zoho system overall is very confusing as most of the tools need to be paid extra, when implementing the zoho form we had big confusion with zoho landing pages and also the clients personal account and work account.”

Alexandra L.

Customer successs manager

Cons

“One thing that's kind of annoying is the lack of customization options for our survey templates.”

Daniel C.

Business Analyst

“The biggest limitation is the lack of advanced customization and more sophisticated form logic.”

Beulah G.

Senior Business Analyst

“You can't control layout or advanced styling and while it provides graphs and charts, there’s a lack of deep analytical tools without exporting data to Excel.”

Monica E.

Learning and development coordination