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Contact Center Software - Page 3

Last updated: April 2026

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375 software options

NICE Nexidia logo

AI-enabled customer engagement analytics platform

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NICE Nexidia is a customer engagement analytics platform designed to help businesses in financial services, healthcare, legal, IT and other industries monitor customer service activities, trends and performance across contact center sites, team members, and agents using artificial intelligence (AI)-enabled dashboards.

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Fitsyn logo

Financial services and lead management software

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Fitsyn is a loan origination software designed to help businesses search, analyze, and opt from different types of loans available. The platform enables administrators to create a customizable dashboard, add clients, and communicate with them, facilitating customer engagement.

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NEONNOW logo

The next generation of cloud contact center

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Empower your contact center with our cloud-based platform, offering enterprise-grade features effortlessly. Our no-code environment ensures cost-effective solutions without sacrificing functionality.

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Phonexa logo

Cloud-based all-in-one marketing platform

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Phonexa is an all-in-one marketing software with a suite of eight products for calls, leads, clicks, email, SMS, and more. The company services D2C companies with high-volume consumer traffic. Industries include financial services, insurance, home services, legal, real estate, and Healthcare.

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Glassix logo

One inbox, countless smiles

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Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.

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CallShaper logo

Revolutionizing Contact Center Performance with CallShaper.

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CallShaper empowers contact centers with robust tools like AI, QA, scripting, and customized reporting while enhancing customer interactions for sales, service, answering services, and telemarketing.

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Ringba logo

Cloud-based inbound call tracking software

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Ringba is a cloud-based call tracking software designed to help businesses manage call attribution, recording and routing, marketing campaign, customer service, and other operational processes on a centralized platform. Managers can allocate local and on-demand toll-free phone numbers.

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Sobot logo

All-in-One Contact Center Solution

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Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API.

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ProcedureFlow logo

Cloud-based knowledge management software

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ProcedureFlow is a cloud-based knowledge management software which enables contact centers to create simple visual maps to support customer service operations

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websms logo

Worldwide messaging service

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The Messaging Portal by LINK Mobility is a service for companies to send messages worldwide via delivery channels such as SMS, WhatsApp, and Threema which can be selected by the customer. These particular services are utilized according to their respective advantages and disadvantages.

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InfoServ logo

Integrated Call Center, Help Desk, and CRM software system

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InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

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MegaDialer logo

Call center solution for streamlining virtual telephony

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MegaDialer is a predictive dialer solution designed to help businesses manage incoming/outgoing calls in order to offer services to potential clients and improve the customer experience. It lets contact centers collect client data via custom forms.

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Cisco Finesse logo

Customer Service solution with digital experience

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Cisco Finesse is a digital contact center solution that enhances customer and agent experience with robust features such as direct call transfers, real-time coaching, internal communication channels, call monitoring, and advanced analytics to understand areas of improvement. The system integrates with multiple Cisco communications solutions to provide a unified customer experience while also securely transfering data from one system to another.

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Initiative CRM logo

CRM for B2B companies

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Initiative CRM is a CRM for B2B that includes shared agenda, opportunity tracking, quotes, invoices, complaints in one tool.

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ZaiConversations logo

Cloud-based communication solution for SMBs

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Zailab is an intelligent, cloud-based omni-channel communication solution designed for small and medium sized contact centres

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MAXvoice logo

Communication tool that connects teams via voice calling

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MAXvoice is a cloud-based communication platform that lets businesses use voice calling and group chat to connect with customers, partners, vendors, support resources, and co-workers across multiple locations.

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Medallia Agent Connect logo

Customer feedback, coaching, and QA for customer support.

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Contact centers can use Stella Connect to engage agents, drive performance, utilize coaching, and increase transparency of performance with clients. Show your clients that your contact center is a trusted partner that is committed to quality and delivering exceptional, on-brand support.

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Diabolocom logo

Cloud software for call centers & customer service.

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Diabolocom is a European leader in cloud-based software services for call centers and customer service.
With fast deployment, compelling ease of use, secure cloud hosted in Europe, premium call quality and native CRM integration, easily increase customer loyalty and boost sales.

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AIO logo

Omnichannel marketing and digital communication software

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AIO is an on-premise and cloud-based omnichannel marketing software that helps businesses of all sizes manage digital campaigns and streamline client communication through emails, SMS and more.

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Steam-connect logo

Empowering conversations

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Our conversation software offers you a lot of possibilities. From inbound and outbound telephony, e-mail, chat, SMS, and WhatsApp, to social media such as Twitter and Facebook. You organize all your customer contact in the way that best suits your company.

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IPscape logo

Cloud Contact Centre - Dialler, Voice, Email, Web Chat, SMS

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IPscape provides AI contact centre technology that empowers organisations to orchestrate omnichannel customer journeys across Voice, Web Chat, Email and more.

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InGenius logo

Computer telephony integration to fuel efficiency

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Increase agent productivity, customer satisfaction and case handling capacity. InGenius helps make calls more efficient by placing critical CRM insights at your agents' fingertips. Drive more successful service with one simple integration that supports unique workflows and omnichannel environments.

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Convin logo

3X your contact center performance with Convin.

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Convin is a contact center-focused Full-Stack Conversations QA platform powered by AI. Conversation analysis provides last-mile agent coaching, winning behavior analysis, and 100% omnichannel conversation audit.

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Squaretalk logo

All-in-one contact center platform for sales automation

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Squaretalk is a powerful and versatile cloud communications platform with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

Connect your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API.

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OXON logo

Cloud-based contact center management software

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OXON is a cloud-based contact center management software designed to provide SMBs & enterprises with a single platform to manage & track customer communication

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