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OXON
5
12
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1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center management software
Table of Contents
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OXON - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
OXON overview
What is OXON?
OXON is a cloud-based contact center management system that offers SMBs and enterprises a single and centralized platform from which to manage customer communication. Incorporating web-chat, SMS and voice calls, OXON aims to provide users with a simple and efficient contact center solution.
Designed to enhance customer communication, OXON allows users to manage customer contact through distinct channels including inbound and outbound calling, email, web-chat, SMS and social networks. To manage existing customers successfully, OXON enables users to provide real-time web assistance via video, voice call or text chat. Moreover, since users have access to a shared inbox for email and social media queries, users can also resolve customer support tickets quickly.
Besides business communication management, OXON promotes agent management and customer experience insights. Users can determine agent work hours, objectives and support channels as well as gain valuable and actionable performance insight from OXON’s analytics and reporting technology. OXON also includes speech, voice and text analytics capabilities which serve to optimize workforce performance by tracking agent and customer conversational interactions.
OXON’s user interface
OXON reviews
Overall rating
4.9
/5
14
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
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OXON's key features
Most critical features, based on insights from OXON users:
All OXON features
Features rating:
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OXON
Starting from
39
Per month
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OXON pricing
Value for money rating:
Starting from
39
Per month
Per Feature
User opinions about OXON price and value
Value for money rating:
OXON integrations (3)
Top integrations
OXON support options
Typical customers
Platforms supported
Support options
Training options