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Aloha Cloud

Software for managing payments and POS transactions

Last updated: December 2024

Table of Contents

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Aloha Cloud - 2025 Pricing, Features, Reviews & Alternatives

What is Aloha Cloud?

Aloha brings restaurants to life. As the industry-leading POS and management platform provider, Aloha has been built and refined by working with the best minds directly from the restaurant industry for over 30 years.

Aloha’s core capabilities include fixed and handheld POS, Aloha Order Direct for online ordering, loyalty, email marketing, robust reporting, and payment processing. With Aloha Essentials or Aloha Cloud, brands can choose between on-premise or cloud-based POS without sacrificing quality, functionality or 24/7 access to support.

Aloha POS features are designed hand-in-hand with customers, industry veterans and some of the most recognized usability experts to ensure that Aloha users can learn the system quicker, do their jobs faster and make fewer mistakes.

Benefits of using Aloha Cloud

• Get paid faster with next day funding: customers can continue to focus on running their business with average 1-day turnaround for merchant payout. Delayed funding (some competitors can take 2+ days and those who fund quickly have specific banks they fund faster with) can cause added stress and micromanagement of finances to ensure money is available to maintain operations.

• Take orders and payments from anywhere in the restaurant with handhelds: our handheld is one of the smallest on the market, is easy to use and fits comfortably in an apron. With payments and an order-taking UI that matches the fixed terminals, servers are free to go outside on the patio or wherever they may need to bust lines or turn tables. Less visits to the terminal means more time giving customers a great experience.

• Intuitive user interface built with purpose: The Aloha Cloud user interface is easy to learn and easy to train. The UI is the same on both the fixed terminal and handheld device. Ensuring servers can efficiently take and send orders as well as manage payments.

• Tablet farm freedom: Aloha Cloud’s delivery marketplace integration via Chowly ensures restaurant operators can manage their delivery services from the POS rather than a cluttered expo or counter full of tablets.

• Get up and running quick: Aloha Cloud is easy to implement and customers can be up and running in a week or less. Operators also have access to 24/7 support for any ongoing needs or questions.

Starting from

Per month

Alternatives with better value for money

Aloha Cloud's key features

Most critical features, based on insights from Aloha Cloud users:

Mobile Access

3.0

(9)

Payment Processing

3.8

(9)

For Restaurants

3.3

(7)

Sales Reports

3.6

(9)

Order Management

4.0

(8)

Separate Checks

4.3

(4)

All Aloha Cloud features

Features rating:

3.6

(228)

Online Payments

5.0

(2)

Billing & Invoicing

5.0

(1)

For Food Trucks

(0)

Aloha Cloud alternatives

Aloha Cloud

3.7

(228)

Starting from

Per month

Free trial

Free version

Ease of Use

4.0

Features

3.6

Value for Money

3.4

Customer Support

3.3

Odoo

4.2

(1.2K)

visit website

Starting from

38.90

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.2

Value for Money

4.1

Customer Support

3.9

HungerRush

4.1

(74)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.3

Value for Money

3.7

Customer Support

3.8

Marketman

4.7

(110)

visit website

Starting from

199

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.8

Aloha Cloud pricing

Value for money rating:

3.4

Starting from

Per month

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Aloha Cloud integrations (5)

Integrations rated by users

We looked through 228 user reviews, to identify which products are mentioned as Aloha Cloud integrations, and what is the users perception.

Olo

Integration rating: 5.0 (1)

Decision Logic

Integration rating: 5.0 (1)

Other top integrations

7shifts

Altametrics

CooksTime

Aloha Cloud support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Phone Support

24/7 (Live rep)

Aloha Cloud reviews

Overall rating

3.7

228

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7.16/10

Rating distribution

Pros

“The front of house part of the system is very easy to use and I love that servers can do things like combine checks etc and help them work smarter and me more efficiently.”

Grace D.

Front of house Supervisor

“It seems like a solid system which would be durable and good through wear and tear. Can have multiple units in one restaurant as well.”

Jennifer C.

Co-Owner

“Overall, I feel like you get a lot for your money and the ease of training new staff on the POS is greatly appreciated. The back office reports are great and help me keep track of sales and trends.”

Jessica M.

Cafe Manager

Cons

“UNACCEPTIABLE wasting time and money for my business. Have complained to customer service for three months about these issues with no results.”

Jeff O.

owner

“The staff that supplied it, rude , unhelpful, always out to rip you off. No service support unless you pay ridiculous fees.”

John M.

Owner

“No apology for setting up the loyalty program wrong and creating a mess. You will spend hours setting up and fixing all the mistakes these ppl make.”

Tony O.

Owner/Operator

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