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BizMagnets
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BizMagnets is a ChatOps platform built on WhatsApp.
Table of Contents
BizMagnets - 2026 Pricing, Features, Reviews & Alternatives
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BizMagnets overview
What is BizMagnets?
BizMagnets: ChatOps for WhatsApp
Why ChatOps?
Today, work happens in chat. For many mid-market businesses, WhatsApp has become the default operating system. Support teams resolve queries, field agents coordinate tasks, and managers give approvals — all through WhatsApp. It’s fast, accessible, and familiar. But there’s a fundamental flaw: chat isn’t built for structured work.
As messages pile up, critical tasks get lost in the scroll. Even high-performing teams miss follow-ups. There’s no system of accountability. No way to track status. No easy way to assign, escalate, or report. What you get is chaos disguised as communication.
Chat wasn’t designed to run operations. That’s why we built BizMagnets.
How We Solve It
BizMagnets turns WhatsApp chaos into clarity. We convert every message into a structured action: a ticket, a task, or a trigger. That way, nothing slips through. Everyone stays aligned. And work moves forward — not in circles.
We call it ChatOps — a new way to run operations inside WhatsApp, with the structure of a ticketing system, the power of workflow automation, and the simplicity of a conversation.
With BizMagnets:
Incoming WhatsApp messages can auto-generate support tickets
Appointments and service requests can be booked in WhatsApp
Approvals, checklists, escalations, and follow-ups can run on auto
All actions are tracked, visible, and auditable
What is BizMagnets?
BizMagnets is a WhatsApp-first ChatOps platform that brings structure to your everyday operations. It turns chats into tickets, bookings, and workflows — complete with SLAs, escalations, dashboards, and CRM/HMS/ERP integrations.
If your team already works on WhatsApp but struggles with missed follow-ups, poor visibility, or Excel-based tracking, BizMagnets is your digital upgrade.
Who It’s For
BizMagnets is designed for enterprises where operations are run through WhatsApp and Excel:
Hospitals & Clinics: Automate appointment bookings, insurance workflows, post-visit surveys.
Senior Care & Home Services: Assign staff, track visits, manage helpdesk.
Ecommerce & D2C: Manage order issues, returns, delivery updates.
Real Estate: Coordinate site visits, approvals, and sales handovers.
Education: Handle admissions, counselling, and document collection.
Field Teams: Assign, track, and update tasks via WhatsApp.
If your team creates WhatsApp groups for every process — support, approvals, complaints, or coordination — BizMagnets gives you a better way.
Key Capabilities
1. Support Ticketing on WhatsApp
Auto-ticket creation from WhatsApp chats
Smart assignment to agents or teams
SLA tracking and automated escalations
Ticket status: open, pending, resolved, closed
Internal notes, team collaboration
Dashboard with resolution time and performance metrics
2. Booking & Service Automation
WhatsApp-based booking forms (no app required)
Real-time appointment slot selection
Automatic confirmation & reminders
Booking status updates for staff
Field team location tracking
Post-service feedback workflows
3. Workflow Automation
Define custom triggers: when X happens, do Y
Automate follow-ups for pending approvals
Trigger internal checklists and multi-step flows
Integrate with HMS/ERP/CRM/Google Sheets
Handle escalations, document uploads, and comments
4. Mobile-First Interface
No login required for customers or staff
Works on personal and business WhatsApp numbers
Easy for non-technical field users
Role-based access controls for managers, agents, and admins.
Key benefits of using BizMagnets
WhatsApp-First: Not just integrated with WhatsApp, but built around it.
All-in-One: Ticketing + Bookings + Workflows = Full Ops Stack.
No-Code Setup: Create flows, forms, and logic without engineering.
Human + System Friendly: Staff use WhatsApp. BizMagnets makes it trackable.
Built for India: Handles local ops complexity. Works on Jio and 2G networks.
Example Use Cases by Team
Support Team (Hospital):
Patient raises issue on WhatsApp
Auto-ticket generated
Assigned to right department
SLA countdown begins
Follow-up reminders sent
Escalation to supervisor if pending too long
Ticket closed with patient feedback
Service Team (Senior Care):
Family books home nurse via WhatsApp
BizMagnets confirms time and staff
Nurse checks in/out via WhatsApp
Location + status tracked
Report synced with HMS
Feedback collected from family
Operations Team (Real Estate):
Site engineer raises approval request
Auto-ticket sent to project manager
Manager approves or asks for correction
Work starts only after digital approval
All records synced to Google Sheet
Customer Quote
“We were managing 500+ WhatsApp groups for support, service, and internal ops. We had limited visibility. After BizMagnets, everything runs through structured tickets and workflows. We finally feel in control.”— CEO, Athulya Senior Care
Visibility for Leadership
BizMagnets isn’t just for frontline teams. It gives founders, COOs, and ops heads the clarity they’ve been missing:
SLA dashboards
Escalation reports
Booking volumes
Staff activity logs
Issue heatmaps by team/type
You can finally answer: “What’s pending?” without digging through WhatsApp.
Security & Access Control
Encrypted data handling
Role-based permissions
Access logs and audit trails
WhatsApp API-based communication
Hosted on secure, scalable infrastructure
Pricing & Onboarding
Transparent platform fee
Per-team and per-flow pricing models
Add-ons for integrations and analytics
No per-message or per-campaign charges
Dedicated onboarding & support
Frequently Asked Questions
Q: Can I integrate this with my CRM or HMS?Yes. We support custom APIs, webhooks, and native integrations.
Q: Does my staff need to download an app?No. They can operate everything from WhatsApp.
Q: Can I use this for field team check-ins?Yes. Staff can send updates, share location, and close tasks from the field.
Q: What if I already have a CRM?You can keep it. BizMagnets fills the last-mile gap between systems and WhatsApp.
Q: How long does onboarding take?You can go live in under a week for basic flows. Full onboarding with workflows takes 2–3 weeks.
Final Word
Most businesses think they’re digitized. But if your operations still depend on WhatsApp groups, Excel trackers, and manual follow-ups — you’re running on a fragile system.
BizMagnets gives you the missing layer of structure and automation. It turns your WhatsApp into a reliable, trackable workspace.
Turn chat into clarity. Turn chaos into control. Turn WhatsApp into your business app.
Starting price
per month
Alternatives
with better value for money
BizMagnets’s user interface
BizMagnets reviews
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BizMagnets's key features
Most critical features, based on insights from BizMagnets users:
All BizMagnets features
Features rating:
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BizMagnets pricing
Pricing plans
Pricing details:
User opinions about BizMagnets price and value
Value for money rating:
BizMagnets integrations (4)
Top integrations
BizMagnets support options
Typical customers
Platforms supported
Support options
Training options
BizMagnets FAQs
BizMagnets has the following pricing plans:
Starting from: $175.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of BizMagnets?
BizMagnets has the following typical customers:
Large Enterprises, Mid Size Business
Q. What languages does BizMagnets support?
BizMagnets supports the following languages:
English
Q. Does BizMagnets offer an API?
Yes, BizMagnets has an API available for use.
Q. What other apps does BizMagnets integrate with?
BizMagnets integrates with the following applications:
Calendly, Zoho Books, Shiprocket, HubSpot CRM
Q. What level of support does BizMagnets offer?
BizMagnets offers the following support options:
Email/Help Desk, 24/7 (Live rep), Chat, Knowledge Base, FAQs/Forum, Phone Support