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Shiprocket Logo

E-commerce Shipping and Logistics Software

Last updated: October 2024

Shiprocket - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Shiprocket?

Shiprocket is an automated shipping tool and allows businesses to ship using Fedex, Aramex, Delhivery, Ecom Express, DTDC, etc. at discounted shipping rates. This platform includes features such as import orders, schedule pickups, ship to 29000+ pin codes in India, and also manage return orders in one place.

To help sellers select the best courier partner for each shipment, Shiprocket employs a machine learning-based data engine, CORE, that recommends the best courier service for every shipment. Furthermore, Shiprocket offers API integration that enables sellers to map orders directly from their website and process them through one single account. Shiprocket offers integration with over 12+ websites and marketplaces, including Shopify, Woocommerce, Bigcommerce, and Amazon.

Starting from

15

Per month

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Shiprocket's key features

Most critical features, based on insights from Shiprocket users:

Shipping Management
Order Management
Cost Tracking
Shipment Price Calculation
Shipment Tracking
Reporting/Analytics

Features

3.2

/5

25

Ease of use

3.3

/5

25

All Shiprocket features

Multi-Channel Management
Third-Party Integrations
Alerts/Notifications
Barcode/Ticket Scanning
Data Synchronization
Forecasting
Inventory Control
Inventory Optimization
Inventory Tracking
Mobile Access
Data Import/Export
Multi-Location
Product Identification
Purchase Order Management
Real-Time Data
Reorder Management
Search/Filter
Supplier Management
Customizable Reports

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Shiprocket pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

2.8

/5

25

Starting from

15

Per month

Per Feature

Shiprocket support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Documentation

Shiprocket reviews

Overall rating

3.0

/5

25

Positive reviews

52

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.36/10
Rating distribution

5

4

3

2

1

10

3

1

0

11

Pros
The best thing about Shiprocket is the integrations which it supports right from WooCommerece, Magento, Shopify etc to its free APIs where custom solutions can also be integrated.
Shiprocket is a totally reliable service for deliveries and couriers. It has an easy interface and super fast service.
Firstly we were hesitant as we thought it's a start up and the market is niche and trust issue is the key for successful operations. But we were really impressed by their service.
Cons
They just keep saying raise another ticket and wait for 2 days. This is fraud and just a way to irritate the customers so they don't waste time asking for money.
In damage cases they are very poor in supporting to sellers.
But as per my colleagues they face issues in weight discrepancies, claim on lost shipments etc which Shiprocket needs to upgrade to provide smooth experience to all.

Shiprocket FAQs

Q. What type of pricing plans does Shiprocket offer?

Shiprocket has the following pricing plans:
Starting from: ₹15.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Shiprocket?

Shiprocket has the following typical customers:
Small Business


Q. Does Shiprocket support mobile devices?

Shiprocket supports the following devices:
Android


Q. Does Shiprocket offer an API?

Yes, Shiprocket has an API available for use.


Q. What other apps does Shiprocket integrate with?

Shiprocket integrates with the following applications:
Adobe Commerce, WooCommerce, BigCommerce, Shopify


Q. What level of support does Shiprocket offer?

Shiprocket offers the following support options:
Chat

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