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CareStack
5
160
4
26
3
4
2
1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete cloud-based dental practice management software.
Table of Contents
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CareStack - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
CareStack overview
What is CareStack?
CloudStack is a cloud-based suite of practice management tools for the dental industry. The HIPAA compliant suite of solutions comprises CS Enterprise, CS Virtual Office, and CS Revenue Cycle Management to meet the varying needs of dental practices and provide features such as scheduling, telehealth, billing, and more. The all-in-one platform provides the tools to help multi-site dental enterprises to enhance efficiency, automate tasks, and ensure patient safety.
CloudStack’s CS Enterprise platform offers patient scheduling and a smart calendar tool to allow both dentists and patients to schedule appointments or follow-ups. Other features of the platform include patient curbside check-in, eligibility verification, patient charting, x-ray storage, prescriptions management, and patient communications via two-way text messaging.
The CS Virtual Office solution facilitates telemedicine and patient payment processing through tools including online appointment scheduling, teleconsultations, and payment collections via SMS.
The CloudStack CS Revenue Cycle Management solution provides tools for end-to-end revenue and cash flow management. It offers features including fee schedules, insurance eligibility verification, insurance claim submittals, and daily, weekly, and monthly financial reports.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Workflow Optimization
Communication and Messaging
Navigation and Shortcuts
CareStack’s user interface
CareStack pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.7
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about CareStack?
sensitive content hidden] worked closely with our office manager to answer every question and took the time to clearly explain each step to our team, making sure everyone felt comfortable with the new system.
Select to learn more
Who uses CareStack?
Based on 192 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
CareStack's key features
Most critical features, based on insights from CareStack users:
All CareStack features
Features rating:
CareStack alternatives
CareStack
Starting from
698
/user
Per month
Adit
Starting from
399
Per month
Curve Dental
Starting from
No pricing info
BestoSys
Starting from
40
Per month
CareStack pricing
Value for money rating:
Starting from
698
/user
Per month
User opinions about CareStack price and value
Value for money rating:
To see what individual users think of CareStack's price and value, check out the review snippets below.
Nikhal S.
Dentist
Carla B.
Front Desk Admin
CareStack integrations (7)
Integrations rated by users
We looked at 192 user reviews to identify which products are mentioned as CareStack integrations and how users feel about them.
Integration rating: 4.8 (23)
“to view patient images and to send to specialists and patients.”
Hannah M.
Office Manager
Integration rating: 4.8 (18)
“We send multiple scripts per week. Having dose spot is super easy, and records everything as it gets sent out, which then takes the provider less time charting what they sent out.”
Jasmine H.
office manager surgical dental assistant.
Integration rating: 4.0 (7)
“Primary digital imaging platform.”
“This allows xrays to be viewed within CareStack. It bridges directly to Apteryx”
Todd R.
Sr Director of IT Architecture and Integrations
Integration rating: 4.3 (3)
“You are able to call the patient by just clicking on their number within Archy!”
“It pops the pt chart on my computer which is convenient”
Lexie R.
Office Manager
CareStack customer support
What do users say about CareStack customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of CareStack customer support.
A large number of users highlight CareStack's responsive and knowledgeable support team, making transitions and daily use easier.
Frequently reported by users, support is easy to contact, quick to respond, and available even during weekends for urgent needs.
Common user feedback praises the hands-on assistance during onboarding and ongoing training, helping resolve issues efficiently.
A minority of users mention inconsistent support quality, with some finding tech support unhelpful or difficult to work with.
Support options
Training options
To see what individual users say about CareStack's customer support, check out the review snippets below.
“The support that is quickly accessible is very convenient when you are in need of help quick.”
Andrew K.
Business Manager
“The ease of use and quick customer care responses when we have issues.”
Jaimee E.
Office manager
“My implementation team made it very difficult for me to get the support I needed early on in the the process. ”
Janeice W.
General Dentist and Owner
“Support can sometimes only handle basic functions any thing more in depth they have to submit a ticket.”
McKenzie S.
Location office manager
CareStack FAQs
Q. What level of support does CareStack offer?
CareStack offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base
