Corella - 2026 Pricing, Features, Reviews & Alternatives

Corella is Australian care-operations software for NDIS, aged-care and community support providers: rostering, care records, compliance, billing and NDIA claiming, payroll and HR in one system.

The roster row and the timesheet row are the same record. When a support worker clocks off, their hours, travel time and kilometres are already on the timesheet, ready to approve.

Rostering and attendance. Group, recurring, rotating and sleepover shifts, shift templates, conflict checks, open-shift offers, clock-on with the location recorded, and a job board that ranks who could take an unfilled shift and explains why in plain words: availability, training currency, skills, continuity with the client, closeness and award impact. Workers can ask the office for a shift where you switch it on.

SCHADS award checks. Thirteen run before the week is worked: minimum engagement, rest between shifts, broken shifts and their span, daily and weekly overtime, meal and tea breaks, four sleepover rules, and two weeks' notice when a drafted roster is published. Each warning explains itself, the decision stays with you, and each rule has its own switch. The pay engine applies shiftworker loadings, sleepover and broken-shift allowances, on-call pay, every state's public holidays, travel and kilometres, with every pay line labelled.

Shift margins. Cost, revenue and margin per shift, including shifts you have not filled yet, so a loss-making shift is visible while it is still free to change.

Care records. Care plans that drive shifts, progress notes with privacy walls (an office-only note stays in the office), incidents reported from the worker's own shift with the NDIS Commission and SIRS dates on screen and a named sign-off before closing where you require one, medication with Webster packs, charts workers record from the shift, restrictive practices, risk assessments for clients and programs, complaints closed with a recorded outcome, and document expiry tracking, with workers sending renewals from their phone.

Billing, claiming and payroll. NDIS price-guide billing with time bands, invoice runs that bill each budget category on its own management route, standing charges, printable tax invoices, the NDIA 16-column bulk payment request file checked before it builds, the NDIA outcome file read back line by line, rejected lines corrected and claimed again, plan-management and support-coordination workflows, Support at Home budgets by quarter, and payroll exports, including draft timesheets in Xero Payroll.

People and HR. Recruitment through onboarding, contracts, reviews, leave and on-call, training with your own courses by role, and staff compliance the roster can see, with expiry alerts ahead of time.

AI assistance, included. Care Signals reads progress notes and flags what a coordinator should see, each with the verbatim excerpt it came from. Plus office-only client summaries, dictated notes and recorded-meeting summaries. A person reviews and decides, and the AI is in the same price.

Security and hosting. Every provider gets its own isolated instance and database, hosted in Sydney, with daily backups and point-in-time recovery, two-step sign-in with an authenticator app, role-based access and an audit trail.

Integrations. Xero for invoices with the proof-of-support PDF attached and payment status read back, draft timesheets in Xero Payroll, the NDIA bulk claim and outcome files, a payroll CSV, and a calendar feed each worker adds to Google, Outlook or Apple Calendar.

Pricing and support. A$19 per staff user per month, no GST charged, with an A$149 monthly account minimum. Participant and family portal logins are free and never counted as seats. Everything above is included: one price, setup done with you, and help with migration. Paid annually, two months are free. Support replies the same day, every day, including weekends and public holidays.

Cloud (SaaS), with an app for support workers that installs from the browser on any phone.